Customer reviews from dewalt.com
Dewalt - 20V MAX Orbital Sander, 12,000 OPM, Brushless Motor for Extra Long Run Time, Bare Tool Only (DCW210B)
Average customer rating
4.7
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
91
4 Stars
5
3 Stars
1
2 Stars
3
1 Star
5
94%of customers recommend this product.
(
81 out of
86)
Customer Reviews for Dewalt - 20V MAX Orbital Sander, 12,000 OPM, Brushless Motor for Extra Long Run Time, Bare Tool Only (DCW210B)
Customer Rating
3
Decent orbital Sander but...
on November 12, 2018
Posted by: My Fortress Construction
from Houston, TX
[This review was collected as part of a promotion.] I bought this sander 2 weeks ago and have used it on a bedframe project I was helping my friend with. A couple of things take away the 5 total stars I could give it.
For one, the battery packs would pop out randomly. I could go 5 min. of sanding and then it would pop out, or 10 seconds. I think they might need a little tighter fit, and maybe a rubber type material to grip the battery on the inside a little better.
The sander is heavy from the weight of the battery and it tires your hand out quicker than a corded sander. Not much they can do about that.
The price at this moment is high, it isn't even close to their corded version, though this one actually has less overall material in it meaning it should be cheaper to make (brushless motor aside).
My takeaway is that if you only need to sand every once in awhile, on a job site or in random places where you don't want to string out a cord, then this will fit the bill, but if you are in a shop stick with a corded sander because your hands will thank you.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
1
Dumps dust everywhere
on March 30, 2023
Posted by: ASTEN
from New Orleans, LA
I hate the sander. The weird angle of the dust bag and the battery makes it awkward to use or store.
What I really hate about it is that there is no baffle or anything to keep the dust in the bag. Every time you move this thing, it leaves a pile of dust. Since this is a cordless tool, you can bet it will be moved around from job to job, leaving a mess everywhere.
Makita and Bosch both put baffles on their dust bags to keep the dust in.
Also, the non-standard dust port means it doesn't fit onto vacuum hoses the way that Makita, Bosch and Metabo/Hitachi do.
It sands fine, but I wish I had bought a Makita.
No, I would not recommend this to a friend.
Response from dewalt.comBy Maria, Social Media, March 30, 2023
Hello.
Thank you for your feedback regarding the Orbital sander. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#6806298) so all information is easily available for the agent to assist you further.
Thanks, Maria DEWALT Social Media Team
Thank you for your feedback regarding the Orbital sander. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#6806298) so all information is easily available for the agent to assist you further.
Thanks, Maria DEWALT Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
1
Don't bother
on February 17, 2022
Posted by: jholt
from Ogden,Ut
I bought the !st sand Nov 2021, quit working Dec 2021, sent it in for service end of Dec 2021 Feb 2 received a new sander same model etc. open box tried to use it same problem.
No, I would not recommend this to a friend.
Response from dewalt.comBy Michelle, DEWALT® Social Media Team, February 2, 2023
Hello jholt. I appreciate your feedback on the DCW210B and I'm sorry to hear the unit has quit working. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket 6443986 so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution.
Thanks,
Thanks,
Written by a customer while visiting dewalt.com
Customer Rating
1
Works great... For 2 minutes!
on May 4, 2021
Posted by: jjdagbfan
from Florida
I received a DeWalt Combo set that included the 20V Max XR Sander for Xmas from my wife. It works great for about 2-4 minutes then it abruptly shuts down. If I remove the battery (which is very difficult to do), and blow out the contacts, it works for a few more seconds. Love the rest of the set...
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
2
Not great
on September 1, 2021
Posted by: Jay22
from Oregon
On/off button requires two hand to use and good luck on finding a way to connect to a shop vac!
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
5
Great Product
on January 19, 2019
Posted by: PaulW
from Phoenix, Az
I bought this two months ago and love it. My crew loves it too. The product is durable and works almost all day off one battery. It packs a lot of power and the variable speeds is amazing! My crew and I are so happy that we know longer have to plug things in to get work done on our sites. The world of technology is helping business owners like me cut time down and my employees are happy! Dewalt is a great product and I would recommend it to everyone.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
LOVE MY DEWALT
on June 24, 2019
Posted by: Grandpa Dan
from Smithsburg, MD
[This review was collected as part of a promotion.] I love this sander. I was on the fence about buying it, until I used it for the first time. Now, I look for projects I can use it on. You will not regret buying this sander, once you have it, you will discover just how many small projects you can use it on.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Great tool gets the job done!
on June 25, 2019
Posted by: Danwald
from Elkton, SD
[This review was collected as part of a promotion.] I bought this random rotary sander about two months ago to replace my black and decker battery sander and fell in love with it immediately! It’s light weight and has a nice grip to it for easy holding with a very accessible on off switch and speed controller. Comes at a good price too.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com