Customer reviews from dewalt.com
Dewalt - 20V MAX Orbital Sander, 12,000 OPM, Brushless Motor for Extra Long Run Time, Bare Tool Only (DCW210B)
Average customer rating
4.7
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
93
4 Stars
6
3 Stars
1
2 Stars
3
1 Star
5
94%of customers recommend this product.
(
83 out of
88)
Customer Reviews for Dewalt - 20V MAX Orbital Sander, 12,000 OPM, Brushless Motor for Extra Long Run Time, Bare Tool Only (DCW210B)
Customer Rating
2
Poor battery life.
on December 3, 2024
Posted by: Ruthanniel29
from Washington
[This review was collected as part of a promotion.] I bought this sander yesterday, charged the battery fully before using it, and have found that the battery barely lasts 15 minutes. I have been rotating 3 batteries (I do like that they are interchangeable with my dewalt drills), but am not able to compete my sanding work before running through all three batteries, even rotating two on two chargers while I work. I like the convenience of a cordless sander, but 15 minute run time negates the convenience of a cordless tool.
No, I would not recommend this to a friend.
Response from dewalt.comBy DEWALT, December 3, 2024
Hello Ruthanniel29, I appreciate your feedback on the DCW210B 20V MAX* XR® 5 in Brushless Cordless Variable-Speed Random Orbital Sander (Tool Only) and I'm sorry to hear the battery isn't lasting long. Your satisfaction is our top priority. Someone from our customer service team will be in contact with you via the email address you provided to assist you.
Thank you, Roxy
Thank you, Roxy
Written by a customer while visiting dewalt.com
Customer Rating
1
Unfortunately have to return!!
on May 29, 2024
Posted by: Anonymous
I bought this sander thinking that there was a 6 inch pad available. Found out apparently their isn’t . Im an auto body tec and the sandpaper is all sold in 6 inch. I guess I will return it. Dewalt is missing out on another hole trate to service since their not available with a 6 inch pad.. ??
Response from dewalt.comBy Thanks, Frank DEWALT, May 30, 2024
Hello, Appreciative Customer, We appreciate your feedback on this product and I'm sorry to hear about the issue. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Thanks
DEWALT
FRANK
customer care
Thanks
DEWALT
FRANK
customer care
Written by a customer while visiting dewalt.com
Customer Rating
5
Easy to use
on May 5, 2024
Posted by: Lavishcarpentry
from Utah
[This review was collected as part of a promotion.] Reliable, comfortable grip. Can change the speed easily without having to stop working
Written by a customer while visiting dewalt.com
Customer Rating
4
Good tool
on January 31, 2024
Posted by: NorthTexas
[This review was collected as part of a promotion.] Does what it’s supposed to do. No fuss, comfortable in the hand. Dust handling could be better, but probably not possible at this price point.
Written by a customer while visiting dewalt.com
Customer Rating
1
Failed switch
on November 25, 2023
Posted by: Peel
from Ontario
[This review was collected as part of a promotion.] 3 months old, switch shot. Unable to buy replacement
Response from dewalt.comBy DEWALT, November 30, 2023
Hello Peel, I appreciate your feedback on the DCW210B and I'm sorry to hear the switch has failed. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Thank you, Roxy DEWALT
Thank you, Roxy DEWALT
Written by a customer while visiting dewalt.com
Customer Rating
1
Dumps dust everywhere
on March 30, 2023
Posted by: ASTEN
from New Orleans, LA
I hate the sander. The weird angle of the dust bag and the battery makes it awkward to use or store.
What I really hate about it is that there is no baffle or anything to keep the dust in the bag. Every time you move this thing, it leaves a pile of dust. Since this is a cordless tool, you can bet it will be moved around from job to job, leaving a mess everywhere.
Makita and Bosch both put baffles on their dust bags to keep the dust in.
Also, the non-standard dust port means it doesn't fit onto vacuum hoses the way that Makita, Bosch and Metabo/Hitachi do.
It sands fine, but I wish I had bought a Makita.
No, I would not recommend this to a friend.
Response from dewalt.comBy Maria, Social Media, March 30, 2023
Hello.
Thank you for your feedback regarding the Orbital sander. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#6806298) so all information is easily available for the agent to assist you further.
Thanks, Maria DEWALT Social Media Team
Thank you for your feedback regarding the Orbital sander. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#6806298) so all information is easily available for the agent to assist you further.
Thanks, Maria DEWALT Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
5
Great little sander
on February 8, 2023
Posted by: Fuzzy Pumper
from Michigan
I love this little sander. The functionality of a random orbital with the size of a palm. There is some heft to it, so you’re not going to forget it’s there, but it feels sturdy. The variable speed is a nice feature and adds some flexibility. I’m not a fan of the dust collection bag (I’ve never seen one of those work as intended), but I added the DWV9000 and my old (small) shop-vac for an inexpensive and remarkably effective dust collection system.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Impressive and perfect for large or small projects
on July 18, 2022
Posted by: RobWill815
from Chicago, IL
There's not much more to say about this product other than it has a great battery run time, is heavy duty enough for larger jobs, and delicate enough for small weekend DIY family projects. It's come in handy during my latest furniture and cabinetry builds. This is among one of the easiest cordless sanders I've used when it comes to control and finesse, and the variable-speed aids in that heavily.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com