Customer reviews from sharkninja.com
Ninja - HEPA12 Activated Carbon Air Filter for Tesla Model 3 Model Y Cabin Replacement Accessories 2Pack
Average customer rating
4.5 out of 5
4.5
(255 Reviews)
Open Ratings Snapshot
Rating breakdown 255 reviews
5 Stars
197
4 Stars
21
3 Stars
12
2 Stars
11
1 Star
14
84%of customers recommend this product. 
(
159 out of 189
)
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Customer Reviews for Ninja - HEPA12 Activated Carbon Air Filter for Tesla Model 3 Model Y Cabin Replacement Accessories 2Pack
Customer Rating
1 out of 5
1
Terrible Chemical Smell
on February 3, 2021
Posted by: Alexa2204
from Texas
Gender:Female
I wanted to love this gadget so much but terrible plastic smell ruined it all. I read that the fume should go way after a few uses. I tried running the air fryer at least 10 times and the smell is still strong. Such an amazing idea and such a poor execution. Very disappointed - will be returning.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
Dead Ninja
on January 9, 2021
Posted by: AlexE
Gender:Male
I bought our Dual Zone air Fryer 2 months ago and it is now dead. We were using it as per the instructions and guidelines but it appears it over heated and (probably) blew its internal thermal fuse. there doesn't appear to be any easy reset on the unit so it is now dead. It no longer even turns on. I'm very disappointed in this unit.
Sincerely
AlexE
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
3 out of 5
3
Love it but hate it :(
on January 3, 2021
Posted by: Carina
from Tinley park,IL
Gender:Female
I finally bought an air fryer Jan 1st. After first opening I was impressed with the quality of the material. Tried my first batch of chickens wings but after just a few mins in I couldn’t handle the horrible smell I had to step outside real quick. I let the wings finish cooking just to see how they came out and sure enough they were nice and crispy but due to the smell I just couldn’t eat them. I decided to give it another try. Jan 3rd I put few pieces of thin skirt steak and well somehow the smell was still bad but this time I kid you not I got a really bad migraine all the sudden I had to stop cooking it and couldn’t handle my migraine and I never ever get migraines sure enough i took some pills and rested for few hours. I will be returning this item back.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinjaJanuary 7, 2021
We are very sorry to hear of this experience. We would like to investigate this matter further. If you have not yet returned the item could you kindly share your contact information and reference number, 170933746, with us via helpfulninja@sharkninja.com?
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
Strong Chemical Smell
on December 23, 2020
Posted by: Didic
from Miami
Gender:Female
So disappointed , I really wanted this so bad , but the chemical smell is so bad, so strong, and even the food taste like this , now reading the reviews I know I’m not the only one with the same problem, I have had another 2 airfryers from another brand , and this never happens
Response from sharkninja.comBy SharkNinjaDecember 29, 2020
We are terribly sorry to hear of this experience. We would like to learn more. Please share your contact information and reference number, 170238908, with us via helpfulninja@sharkninja.com.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
PERFECT grilled steaks!
on February 5, 2021
Posted by: Kris
from So Cal
Gender:Female
After much deliberation as to which air fryer or indoor grill to buy I came across this one. And I must say, best of both! I was hesitant to try to actually grill a steak in it but decided what the heck and tried it. Sirloin steak, about an inch thick, nice marbling. Rubbed it with olive oil, salt & pepper, and in it went. 7 minutes on Air Broil, turned it over, and another 7 minutes. Took it out, let it rest for about 10 minutes covered, and viola! PERFECT medium rare SEARED steak! I did put a tiny bit of water in the bottom to keep the smoke down and it worked like a charm. I've used it to grill chicken as well. I LOVE this thing! Also I read a lot of reviews about a chemical smell. I did run it empty at 400 degrees for about 10 minutes to 'cook' out any smells/chemical residues. I don't have ANY smell other than the cooking foods
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3 out of 5
3
Chemical snell
on December 6, 2020
Posted by: Mariah
from Iowa
Gender:Female
I was so excited to use this and can barely use it because of the chemical/machine smell when it cooks food! It’s given me a headache! And sometimes the food tastes like it too. Love the machine but can’t stand this smell!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinjaDecember 29, 2020
We are very sorry to hear of this experience. We would like to learn more about your experience. Could you kindly reach out to our Customer Care Team via email at helpfulninja@sharkninja.com? Please reference number, 167384181.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Cut my dishes in half
on August 23, 2020
Posted by: Starryskiesglow
from Queens, Ny
Gender:Female
[This review was collected as part of a promotion.] The Ninja Foodie 6-in-1 8qt. 2 Basket Air Fryer with DualZone Technology has cut my cooking workload, and dishes in half. On an ordinary night, I'd have chicken cutlets on the stove, and potatoes or veggies in the oven. Thanks to the Ninja Foodie 6-in-1 air fryer, I've been able to air fry chicken cutlets, while roasting herbed potatoes, air broil hot dogs, while air frying fries; within minutes, all from one machine. The smart finish feature is absolutely amazing, it allows two different dishes to finish cooking at the same time. So there's no need wait for one dish to finish, while the other gets cold, like with our previous air fryer. I can't say enough about this machine. Everything I've cooked in it, has been delicious. The quick start guide and recipes were really helpful, and there are endless cooking options. The best part, clean up is an absolute breeze thanks to nonstick coating on the baskets and crisper plates. Pick one up,  it will quickly become your most used appliance.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2 out of 5
2
Great Idea
on November 3, 2020
Posted by: Mariann
from rochester new york
Gender:Female
I brought this less then a month ago and when I use it it smells bad.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinjaNovember 19, 2020
Thank you for sharing your feedback with us. We would like to learn more about this matter. Please reach out to our Product Specialist at 1-866-826-6941, Mon.-Fri. 9 a.m.-9 p.m. ET | Sat. 9 a.m.-6 p.m. ET.
Written by a customer while visiting sharkninja.com
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