Customer reviews from Versuni
Philips - Refurbished Excellent - Baristina Espresso Machine, Automatic Grinder, White with Mango Portafilter (BAR310/50) - White with Mango Handle
Average customer rating
4.2
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
65
4 Stars
14
3 Stars
2
2 Stars
0
1 Star
14
73%of customers recommend this product.
(
19 out of
26)
Customer Reviews for Philips - Refurbished Excellent - Baristina Espresso Machine, Automatic Grinder, White with Mango Portafilter (BAR310/50) - White with Mango Handle
Customer Rating
5
Amazing At Home Coffee
on May 13, 2025
Posted by: Mads10
Gender:Female
[This review was collected as part of a promotion.] I have nothing but amazing things to say about my Baristina gifted by philipshomeliving. The machine itself is gorgeous and sleek to add to any kitchen. It was so easy to use and the coffee came out amazing! I love making coffee at home and this makes it so much more fun. I can’t wait to continue to use it!
I would recommend this to a friend!
Written by a customer while visiting Versuni
Customer Rating
1
Started leaking after 6 months - Philips no help
on November 12, 2025
Posted by: Joedirt
Gender:Female
Started leaking after 6 months - Philips no help after multiple attempts. Waste of money. Do not buy.
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, November 13, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
5
Barista style espresso with your own fcoffee beans
on November 4, 2024
Posted by: Barbarista
Gender:Female
I have been looking for this type of espresso machine for years & it does not disappoint. Purchased about a month ago & its quality, fast espresso in minutes with little effort. Cleanup is minimal & I can use my favorite coffee beans! No wasted money on pods & delivery fees
Written by a customer while visiting Versuni
Customer Rating
1
Cheap, pure plastic, bad
on May 10, 2025
Posted by: Luca
Gender:Male
Purchased with the idea of an “upscale” espresso brew from fresh ground beans. No adjustment for the powder (fine - coarse), no adjustment on dose of powder, spring to move filter in brewing position stopped work ing properly after few weeks, the coffee was also very watery after few weeks, ended up tricking the machine with two cycle of double grinding to obtain just 7 grams. Tried to reach out support via email and website with no viable answer other than, you can try to call. Ended up purchasing a more professional machine with just few more dollars.
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, May 12, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine and our support process. Your utmost satisfaction is extremely important to us as we constantly strive to grow and improve based on feedback.
You review has been documented in our continuous improvement flow, and will be taken into account as we work to turn houses into homes through innovation, and effortless experiences.
Thanks again for your input. "
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine and our support process. Your utmost satisfaction is extremely important to us as we constantly strive to grow and improve based on feedback.
You review has been documented in our continuous improvement flow, and will be taken into account as we work to turn houses into homes through innovation, and effortless experiences.
Thanks again for your input. "
Written by a customer while visiting Versuni
Customer Rating
5
Fast and easy automatic espresso!
on May 28, 2025
Posted by: Lena
Gender:Female
[This review was collected as part of a promotion.] gifted by Philips - I wasn't sure what to expect from this machine, but it works so fast and conveniently! I didn't want to deal with the hassle of more manual espresso machines nor the pods style that is so wasteful. The best part of the Baristina is that you can use any beans you want and have it automatically grind, tamp, and brew in a few minutes. The matching Milk Frother also works so quick and has a hot or cold option depending on your latte type. This is perfect for both frothy hot lattes and a thick cream top iced latte! If you are a coffee lover who wants something easy, high quality, and more sustainable, Baristina fits the bill.
I would recommend this to a friend!
Written by a customer while visiting Versuni
Customer Rating
1
Baristina spare parts
on October 16, 2025
Posted by: mitig
Gender:Male
Ther portafilter handle is broken , how can I oprder a replacment , no option to add into the cart .
Response from VersuniBy NAM Consumer Care, October 17, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about the broken Portafilter handle .Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. You can also visit this website for parts and accessories:https://philips.encompass.com
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about the broken Portafilter handle .Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. You can also visit this website for parts and accessories:https://philips.encompass.com
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
1
Poor web site!
on November 3, 2025
Posted by: flap
Gender:Male
I need to buy a this part but unfortunately the web site doesn't allow me. Moreover, I dont live in US, but i bought my Baristina there when I was traveling. As this product is not officialiy distributed in my country, my unique way to solve this is buying through this web site! Please, i just wanna buy it! Help me to allow me to use my Baristina again!
Response from VersuniBy NAM Consumer Care, November 4, 2025
Thank you for reaching out! We completely understand how important it is to keep your Baristina working. At this time, we can only provide support for parts and accessories within the U.S. and Canada through our Encompass website. Since the product isn’t officially distributed in your country, we’re unable to process orders outside these regions. We truly appreciate your understanding and love for our product!" Please feel free to give us a call at this number +1 833 737 1212. from Monday- Friday between 9 AM-5 PM and we will try to see how we can help you through this.
Written by a customer while visiting Versuni
Posted by: Gary S
Verified Purchase:Yes
Easy to set up and even easier to use. Better yet, it is fairly quiet compared to other models.
I would recommend this to a friend!
Written by a customer while visiting Versuni