Customer reviews from Versuni
Philips - Refurbished Excellent - Baristina Espresso Machine, Automatic Grinder, White with Mango Portafilter (BAR310/50) - White with Mango Handle
Average customer rating
4.2
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
65
4 Stars
14
3 Stars
2
2 Stars
0
1 Star
14
73%of customers recommend this product.
(
19 out of
26)
Customer Reviews for Philips - Refurbished Excellent - Baristina Espresso Machine, Automatic Grinder, White with Mango Portafilter (BAR310/50) - White with Mango Handle
Customer Rating
1
Website Designed By A 6 Year Old!
on September 27, 2025
Posted by: PhilipsIsBad24
Gender:Male
Needed a new one of these.....the poorly designed website did not have an option to add it to cart and purchase it. So now Philips is losing a customer because there is no option to purchase a replacement part. Well done Philips!!
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, September 29, 2025
"Hello, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. 1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
1
Stopped working properly after 3 months
on January 12, 2025
Posted by: jjmh
Gender:Male
easy to use, but espresso isn't very strong and it stopped working properly after a few months
No, I would not recommend this to a friend.
Response from VersuniBy The Philips Home Living Team, January 21, 2025
Hi! Thank you for sharing your experience with the Baristina. It's highly appreciated. We're sorry to hear that the espresso isn't as strong as you had hoped for and that your device stopped functioning properly after only 3 months of use.
If you still need assistance, we kindly recommend contacting our colleagues at 1-833-737-1212 (Monday-Friday 8-5 PM CST). They'd be happy to see what they can do for you. We of course hope that you can soon use your Baristina without issues again. Thank you again for sharing your experience/feedback.
Wishing you a good week.
Kind regards,
If you still need assistance, we kindly recommend contacting our colleagues at 1-833-737-1212 (Monday-Friday 8-5 PM CST). They'd be happy to see what they can do for you. We of course hope that you can soon use your Baristina without issues again. Thank you again for sharing your experience/feedback.
Wishing you a good week.
Kind regards,
Written by a customer while visiting Versuni
Customer Rating
5
The perfect coffee drinks!
on May 12, 2025
Posted by: Ap22
Gender:Female
[This review was collected as part of a promotion.] Gifted by philipshomeliving| I am loving my new baristina coffee machine + milk frother! The espresso shots turn out perfect and the milk frother makes all my fav cold foam come to life! No more coffee dates when we can make the best coffee at home. Love how quiet the machine is, grinds my beans, tamps and brews a perfect espresso. A must!!
I would recommend this to a friend!
Written by a customer while visiting Versuni
Customer Rating
1
Don’t do it!
on July 8, 2025
Posted by: Benny
I should have listened to other reviewers who said it would work well for a couple of months and then fail. It started to leak and had to return. The return process has not been easy. I had to upload videos of it malfunctioning and then spend hours on the phone with people I could barely understand. Still waiting on refund. Do yourself a favor and pay a little more for a better machine.
Response from VersuniBy NAM Consumer Care, July 8, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our support team. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your ticket number handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our support team. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your ticket number handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Posted by: Kris
Gender:Female
Verified Purchase:Yes
I absolutely love this machine. It’s simple and easy to use but the coffee is legit. I had a friend come over right after I made a cup of coffee and she told me that my house smelled like a coffee shop. I also purchased the frother and I’m obsessed with that as well. If not only whips your cream, but it warms it up at the same time and it’s very quiet. Needless to say, I love everything!
I would recommend this to a friend!
Written by a customer while visiting Versuni
Customer Rating
1
waste of money
on December 8, 2025
Posted by: Maroun
worked fine for 2 months, then after that, it doesn't grind enough coffee, and leaving water in the portafilter, more water than the espresso cup itself. I should have believed the reviews I read before buying. It is a piece of junk, do not buy.
Response from VersuniBy NAM Consumer Care, December 8, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
4
Easy, no pods!
on November 9, 2024
Posted by: Rose
I have been using this nonstop for the past two weeks since purchasing! No more single use espresso pods and just as easy. The design could be improved if the drip tray cover also fit the base - instead larger mugs and cups sit awkwardly - minus one star for that miss. Also if this machine were able to dispense additional hot water for an americano, then this would be my go-to for more than just espresso.
Written by a customer while visiting Versuni
Posted by: Christopher
Gender:Male
Verified Purchase:Yes
We were so happy with the first, but so tired of swapping out caffeinated and decaffeinated beans at the office that we bought a second.
I would recommend this to a friend!
Written by a customer while visiting Versuni