Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Navigator Robot Vacuum & Self-Empty Base Bagless 60-Day RV2120AE - Grey
Average customer rating
4.8
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
42
4 Stars
8
3 Stars
2
2 Stars
0
1 Star
0
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Shark - Refurbished Excellent - Navigator Robot Vacuum & Self-Empty Base Bagless 60-Day RV2120AE - Grey
Customer Rating
5
Amazing vacuum
on July 1, 2025
Posted by: kaylaf237_8918
[This review was collected as part of a promotion.] Super easy to set up. The app is also extremely helpful with mapping out the house for the vacuum. It works extremely well and made my house look so clean. It isn’t too loud and charges easily. I love this vacuum and will be using a lot.
Written by a customer while visiting influenster.com
Customer Rating
5
Cleaning machine
on July 6, 2025
Posted by: miciahr_4318
[This review was collected as part of a promotion.] The Shark Navigator is a game changer. Low noise level, efficient with great cleaning performance. Reduces my time spent cleaning. Essentially maintenance free. Has good battery life too.
Written by a customer while visiting influenster.com
Customer Rating
5
Works great !
on July 9, 2025
Posted by: lisad198_6543
[This review was collected as part of a promotion.] I love my Shark navigator robot vacuum it’s very effective in cleaning all my floors it maps out my floors for precise cleaning I can set it to avoid certain areas it’s quite and self emptying the battery life is great and requires little maintenance I recommend this product.
Written by a customer while visiting influenster.com
Customer Rating
4
Reliable Cleaner with Great Convenience
on July 12, 2025
Posted by: kunal14_9965
[This review was collected as part of a promotion.] The Shark Navigator Robot Vacuum with Self-Empty Base has been a great help in maintaining daily cleanliness around my home. Its self-emptying base is a major plus, letting me go weeks without having to manually empty the dustbin. The cleaning performance is solid on both hardwood and low-pile carpet, and the battery life is impressive—it runs for about 90 minutes, which is enough to clean most of my space in one go. If it runs low, it smartly returns to the dock, recharges, and resumes where it left off. It’s also relatively quiet, producing about as much noise as a normal conversation, which makes it easy to run while working or watching TV. While the navigation isn’t perfect—it occasionally misses edges or bumps into furniture—and the app can be a bit glitchy, overall it’s a reliable and convenient vacuum that earns a strong four stars from me.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on July 22, 2025
Posted by: jennibirds_6990
[This review was collected as part of a promotion.] This is a great robot vacuum. It cleans up little messes and does a great job navigating the areas I need done. It’s easy to use once you set it up. Would recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Best Robot Vacuum For Busy People
on July 28, 2025
Posted by: saucyshayj_1211
[This review was collected as part of a promotion.] This is one of the best robot vacuums I have ever owned. The set up is easy, both electronically and mechanically. . In the app, you can easily control everything the vacuum does. It can map out your home and then you can send your robot to clean specific spaces. You can even schedule routine cleanings at a set time. The noise level is medium with the loudest noise being the jingle indicating leaving or returning to the dock. The battery level allows the vacuum to clean my entire downstairs level which is roughly sq ft. Once the clean is complete it returns to the dock and empties the trash into the tower. I’ve had my vacuum set up for roughly 3-4 weeks and have not had to empty the tower yet. This is such as good investment for those either too busy to vacuum daily or have less physical ability to do so.
Written by a customer while visiting influenster.com
Customer Rating
5
Best purchase ever!
on February 12, 2026
Posted by: Robot named Rosie
from Florida
Gender:Male
I purchased the shark navigator robot vacuum recently, and it was the best investment I spent my money on. With the really hectic work and life schedule my spouse and I have, this machine was a perfect fit for us. Now instead of doing the mundane chore of cleaning our floors, the Navigator has freed up some much time for us, now we can enjoy doing fun things together. We was so surprised how well it cleans. Our first experience with the navigator was after we vacuumed our floors and then let it do its thing. We was so surprised when it finished and emptied itself in the docking station, I could not believe how much stuff it picked up from our floors. Set up and mapping our home was so easy. Thank you Shark!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great robot vacuum
on February 23, 2026
Posted by: Allie B
from Indiana
Gender:Female
I've had this robot vacuum for a few weeks and it is working exactly as I expected. It's effective, efficient, and does a great job on both tile and carpet. This vacuum replaced an IQ version. The only thing that is different as far as functionality is this robot only has one side brush and the IQ has 2, one on each side. While this side brush has 3 "whiskers" on it's brush I still feel like it could be even better with another identical brush on the other side.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com