Customer reviews from lenovo.com
Lenovo - Refurbished Excellent - ThinkPad P1 Gen 6 21FV001BUS 16" Mobile Workstation - WQXGA - 165 Hz - Intel Core i7 13th Gen i7-13700H - 32 GB - Black
Average customer rating
3.8
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
22
4 Stars
5
3 Stars
2
2 Stars
4
1 Star
6
73%of customers recommend this product.
(
19 out of
26)
Customer Reviews for Lenovo - Refurbished Excellent - ThinkPad P1 Gen 6 21FV001BUS 16" Mobile Workstation - WQXGA - 165 Hz - Intel Core i7 13th Gen i7-13700H - 32 GB - Black
Posted by: outatime
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer! I have seen many people complain about the weight, but compared to my W530 this computer is light as a feather. this computer is lighting fast compared to my W530 also. I wasn't looking to upgrade but because of Microsoft stopping support for windows 10 I had to, but now I am glad I did.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Irish golfer
from Philadelphia PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice screen. Audio is good. Battery life could be longer.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Juan Doh
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product works fine for the most part, however it heats up quite a bit even when just doing simple tasks like playing a video. It also does this weird glitch where it keeps turning on and off again. It is quite annoying when I’m trying to get work done.
Response from lenovo.comBy Thomas DSouza, Lenovo, September 5, 2025
Hello Juan, Thank you for sharing your feedback on the ThinkPad P1 Gen 6. We're glad to hear that the device works well overall but we're sorry to hear about the heating issues. Excessive heat during light tasks could be a thermal management issue, and the glitch where the system turns on and off repeatedly sounds like it could be related to firmware or BIOS settings. We recommend following these troubleshooting steps: 1. Update BIOS, Drivers & Firmware
Use Lenovo Vantage or visit the Lenovo Support Site to: Update BIOS
Update graphics drivers (especially NVIDIA/Intel)
Update chipset and thermal management drivers
Update power management firmware
2. Check Thermal Settings
Open Lenovo Vantage → Device → Power → Thermal Mode
Try switching to Balanced or Cool & Quiet mode. Ensure vents are not blocked and the laptop is on a hard, flat surface. 3. 3. Power Cycling / Glitch Fixes
Disable Fast Startup: Go to Control Panel → Power Options → Choose what the power buttons do → Change settings that are currently unavailable → Uncheck Turn on fast startup. 4. Run Diagnostics
Use Lenovo Diagnostics Tool: Lenovo Diagnostics
Run full system and thermal tests to check for hardware faults. If the issue persists after following these steps, we recommend reaching out to our tech support team at 1-855-253-6686. We're committed to ensuring your satisfaction and appreciate your patience as we work to resolve this matter. Regards, Thomas, Lenovo
Use Lenovo Vantage or visit the Lenovo Support Site to: Update BIOS
Update graphics drivers (especially NVIDIA/Intel)
Update chipset and thermal management drivers
Update power management firmware
2. Check Thermal Settings
Open Lenovo Vantage → Device → Power → Thermal Mode
Try switching to Balanced or Cool & Quiet mode. Ensure vents are not blocked and the laptop is on a hard, flat surface. 3. 3. Power Cycling / Glitch Fixes
Disable Fast Startup: Go to Control Panel → Power Options → Choose what the power buttons do → Change settings that are currently unavailable → Uncheck Turn on fast startup. 4. Run Diagnostics
Use Lenovo Diagnostics Tool: Lenovo Diagnostics
Run full system and thermal tests to check for hardware faults. If the issue persists after following these steps, we recommend reaching out to our tech support team at 1-855-253-6686. We're committed to ensuring your satisfaction and appreciate your patience as we work to resolve this matter. Regards, Thomas, Lenovo
Written by a customer while visiting lenovo.com
Posted by: Dario G
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works incredibly well, I’m impressed with the battery life combined with the performance of the machine.
Written by a customer while visiting lenovo.com
Posted by: BakaTron
Verified Purchase:Yes
The facial recognition is annoying sometimes and glitches my whole screen out. It makes it unable to get in sometimes. Also heats up very quickly. But other than that it gets the job done.
Response from lenovo.comBy Thomas DSouza, Lenovo, September 11, 2025
Hello, We sincerely apologize for the inconvenience you've encountered with the ThinkPad P1. This is certainly not the experience we aim to provide to our customers, and we understand how inconvenient it must be to face such issues within a month of use. We are committed to resolving the issue as quickly as possible. If you haven't already, please get in touch with our customer support team at 1-855-253-6686. We look forward to addressing any concerns and resolving the issue. Regards, Thomas, Lenovo
Written by a customer while visiting lenovo.com
Posted by: Markmark
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent Laptop plus great design and light weight and easy to carry everywhere
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jake Lomas
from Putnam Valley, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is all I expected. The only flaws were a glitch on startup which was fixed with a bios update. Also the power button does stick a bit, but it quickly gets unstuck and doesn’t cause any problems for now. Additionally, it makes a slightly annoying high pitched sound, but I think this is only a problem if you have supersonic hearing like I do. Plus I believe this is a problem on all laptops with a GPU. The battery life works for me and could probably last anywhere from 3-9 (3 if you were gaming, rendering, or doing heavy tasks, and 9 if you were just browsing the internet or doing everyday tasks). The laptop works great for gaming and has the same capability (if not better) of my HP Pavilion gaming desktop, the only problem is the heat it produces which is pretty normal for gaming laptops. I really enjoy the backlights on the keyboard and the quality of the sound. I’d say this is a great laptop if you’re looking for something for class/work and gaming. Also the laptop is essentially silent when doing light tasks.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kay Tee
from MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was working fantastic for the first 3 days. Then out of no where the screen started to act funny. It would black out sporadically while in use and would sometimes not turn back out without restarting. I am currently attempting to get it fixed.
No, I would not recommend this to a friend.
Response from lenovo.comBy Thomas DSouza, Lenovo, October 1, 2025
Hello, We sincerely apologize for the inconvenience you've encountered with the ThinkPad P1 Gen 6. This is certainly not the experience we aim to provide to our customers, and we understand how inconvenient it must be to face such issues within 3 days of use. We are committed to resolving the issue as quickly as possible. If you haven't already, please get in touch with our customer support team at 1-855-253-6686. We look forward to addressing any concerns and resolving the issue. Regards, Thomas, Lenovo
Written by a customer while visiting lenovo.com