Customer reviews from Dyson
Dyson - Refurbished Excellent - Zone Noise-Cancelling Headphones - Ultra Blue/Prussian Blue
Average customer rating
3.9
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
5
4 Stars
4
3 Stars
3
2 Stars
0
1 Star
1
67%of customers recommend this product.
(
8 out of
12)
Customer Reviews for Dyson - Refurbished Excellent - Zone Noise-Cancelling Headphones - Ultra Blue/Prussian Blue
Customer Rating
4
Dyson Zone awesome Sound
on April 20, 2023
Posted by: Marcel0
Gender:Male
[This review was collected as part of a promotion.] Sound cancellation is awesome - could not hear drilling in front of the house. Zone is easy to setup and configure via App. Fan speed for air filter in auto tracks your level of activity. Air filter has a mild FAN noise. This is an awesome buy for people with Allergies - you get your own air purifier wherever you are/go. Plus it provide great sound and sound cancelation.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Absolutely Love Dyson Technology!!!
on April 25, 2023
Posted by: Nicole711
Gender:Female
[This review was collected as part of a promotion.] I absolutely love all of Dyson’s Products & their quality and superior technology have made me a life long devoted customer! I have purchased Dyson Vacuums, Air Purifiers, Supersonic Hair Dryer & Dyson Air Wrap etc. & was just given the opportunity to participate in the Dyson Zone Trial Program.
The Dyson Zone Head Phones w/ Personal Purifier is absolutely amazing! The quality workmanship & advanced engineering is truly stunning. From the beautiful case to the amazing air purification options to the most impressive noise canceling head phones which sound so much better than my AirPods & Bose headphones, I am in complete awe of Dyson’s innovative technology!
Although I greatly admire the quality & beautiful workmanship that went into creating the Dyson Zone I personally would only wear in the comfort of my home.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
almost in the Zone
on April 23, 2023
Posted by: danarose
Gender:Female
[This review was collected as part of a promotion.] The headset has wonderful sound and amazing noise-cancellation. I also liked how you can hit one button on your phone to amp the sound around you for better hearing. The filter makes the air smell nice. I believe that this would be a very beneficial product if you travel a lot as it would filter out the bad smells in public. The downside is that the setup experience was difficult at best. The user interface is completely confusing when setting up and I needed to reach out to a technical friend for help, and they spent half an hour trying to get the bluetooth audio to work. As a comparison, I own the Apple Airpods Max and they were incredibly easy to setup.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 24, 2023
Hello,
Thank you for your review. This is Miella from Dyson. We're happy to hear you've been enjoying the Dyson Zone Headphones! The Dyson Zone is designed to provide crystal clear sound quality while giving you your own personal purifier and clean air as you travel and listen.
We're sorry to hear the connectivity set up was difficult. We strived to ensure that the connection to the My Dyson App was a smooth one and we will definitely pass along this feedback.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're happy to hear you've been enjoying the Dyson Zone Headphones! The Dyson Zone is designed to provide crystal clear sound quality while giving you your own personal purifier and clean air as you travel and listen.
We're sorry to hear the connectivity set up was difficult. We strived to ensure that the connection to the My Dyson App was a smooth one and we will definitely pass along this feedback.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Very Personal air purifier/sound & Cool
on April 26, 2023
Posted by: m1dyson
Gender:Male
[This review was collected as part of a promotion.] It is novel gadget, very personal air purifier and yet with close to premium level sound and noise cancelling function.
At first glance, it looks very bulky and heavy at first usage. But after couple of usage feels comfortable loosing the notion of heaviness.
It is easy to connect with the application, and control allow to check the air quality and battery level. In the same provide access to the sound level and noise cancellation.
The noise cancellation can be controlled via app or via the headphone's right side with double touch.
For the air purifier function, as the mouth visor is attached, automatically starts the air through the mouth area. It has auto mode or three levels to control manually via app.
It doesn't doesn't do well:
1, Noise Cancelling via touch: it takes multiple attempt to make it work. And the area to touch is not specific or hard find.
2. The visor, sometime miss the attachment point as it has to be done while wearing the headphone.
3.The size of visor might not fit well to big face. It has limited expansion, but works well on small/medium faces.
4. Connected to multiple devices, an iphone and ipad, attempted to listen music from ipad doesn't work seamlessly. While it is connected to both device, the headphone seems to be disconnected.
5. Connection mode with the phone. While from Dyson app shows connected, sometime experienced that from the Bluetooth control showing disconnected as result couldn't listen the call or music.
6,It doesn't have control to change the action when the visor is pull down. By default and only option is it stop the music and the air purifier. But doesn't have option to remain listening the music or continue with the phone call.
7. Charging battery status doesn't show in percentage or can't change from icon to percentage.
8. Having the phone connected with Dyson Zone and second Bluetooth headphone, and during the call using the non dyson headphone, somehow Dyson Zone overtake the call leaving the call session interrupted.
9. Wearing it for about 10 minutes, it feels bit sweating due to the material or as it doesn't have air flow. Although this might be depending on person physicals, mostly under how weather or crowded spaces might be uncomfortable.
It does very well on:
1. The air purifier immediately recognize the visor is attached to the headset. It is impressive, from ten time attached never failed.
2. The air purifier on action does feel the fresh air while the visor is on place.But during winter or cold weather might feel too chill.
3.Noise cancelling does provide almost like sealed and isolate very well from surrounding noise.
4. Sound quality is more than average and it can be modified with equalizer. It provide Enhanced, Bass Boost and Neutral Mode. For being a cup that cover the ear, it does give a crispy sound without the noise of surrounding.
5.The control with joystick concept is quite practical. Unlike other headphones that the controls are on the external side of the headphone, the placement of joystick can be easily be found and exactly know what is changing. Whereas most of headphones, sometime takes sort of memorize and touch multiple times.
6. The app capture air quality and sound listened for how long i duration and date time range of usage. It provide usage of past days to actual moment in use.
7. Battery indicator while charging is nice information, in the same way the filter status in percentage.
8. Using for phone call or online conference, the quality of voice and mic to both ends is clear and crispy.
Wish it has or do:
1. It has charger station dock for the price point is.
2. The case is nice, but bit non practical to grab it. It has to be holding as a box alike experience. Need a handle or something alike for practical movement.
3. Its combination of color is too related to the vacuum in my view. Doesn't relate to the audio category.
Dyson Zone is novel idea and well executed design as Dyson does. In this sense the overall rating is maximum can be But for the price point personally I would prefer to get the best air purifier and the premium level headphone. Understandably I assume the use case is narrowed to mobility and individual space for which doesn't exist such concept until Dyson Zone has come, but even with it I find non practical to wear everywhere. Moreover wearing in the public transportation when is packed.
On the other hand, hard to categorize the kind of product. Is it a headphone that has the feature of air purifier or vice versa. Then is it at premium level to compare against most expensive brand in audio category, and yet can't be compared.
To close, It is cool and does what it is designed to at premium level but it is hard to compare. It is unique and first in its kind. Unless there is specific health problem that require Dyson Zone to mitigate it, otherwise just for the audio alone doesn't justify. But again it is cool and fun to tryout.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
5
Great concept! Great execution!
on April 23, 2023
Posted by: Chen
Gender:Male
[This review was collected as part of a promotion.] As someone who values both quality sound and clean air, I was thrilled to get my hands on the new Dyson Zone headset. After spending some time with these revolutionary headphones, I can confidently say they are not only well-made, but also deliver exceptional audio and noise-cancelling capabilities on par with top competitors like Sony, Bose, and AirPod Max.
The Dyson Zone headphones excel in their unique air purification feature, which I found particularly useful during the current allergy season. The contact-free visor attaches seamlessly and channels purified air directly to my nose and mouth, making outdoor experiences more enjoyable and reducing my allergy symptoms significantly. This innovative feature sets the Dyson Zone apart from other noise-cancelling headphones on the market.
In terms of audio quality, I was impressed with the low sound distortion and advanced noise-cancellation capabilities. The connection to the MyDyson app for real-time environment updates adds another layer of convenience to these already remarkable headphones.
One minor drawback I noticed was the fan noise when using the air purification feature in a quiet setting. However, this was not an issue when I was in public places or listening to music, as the fan noise was easily masked.
Overall, the Dyson Zone headset is excellent for those who value air quality. I highly recommend giving the Dyson Zone a try if you're looking for a top-of-the-line headset with a unique edge.
I would recommend this to a friend!
Written by a customer while visiting Dyson