Customer reviews from lenovo.com
Lenovo - ThinkPad P16 Gen 2 16" Touch i7-13700HX RTX 4000 32GB 1TB Win 11 Pro - Villi Black
Average customer rating
4.5
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
161
4 Stars
29
3 Stars
8
2 Stars
11
1 Star
7
91%of customers recommend this product.
(
133 out of
146)
Customer Reviews for Lenovo - ThinkPad P16 Gen 2 16" Touch i7-13700HX RTX 4000 32GB 1TB Win 11 Pro - Villi Black
Posted by: Farared
Verified Purchase:Yes
By far the fastest computer we have in the office.
Written by a customer while visiting lenovo.com
Customer Rating
3
Very Limited RAM Speed Options -- Missing XMP 3.0
on July 31, 2023
Posted by: iinspired
[This review was collected as part of a promotion.] I just got my P16 Gen 2 in and there are a couple of oddities. I was surprised that it did not have a LAN port but this is easily corrected by using a USB to LAN adapter or a docking station. I checked and the LAN connection does work when docked. What is bugging me about this high powered laptop right now is that it does not support Intel XMP 3.0 so as you add more RAM the speed of the RAM gets reduced. This is a known issue that XMP 3.0 was designed to work around by safely over-clocking RAM that is also designed for XMP 3.0 to bring it back up the rated speed. Without XMP, you can only run up to 16GB DDR5 @ 5200, Up to 48 GB @4800, Up to 64 GB @4000 and anything over is limited at 3600. I purchased 128 GB of 5600 CL40 to increase memory in my system. Now I have to run tests to see what that does to my application. Hopefully, the rest of the system is fast enough I won't notice. I don't know if the reduced speeds translate to even lower throughput due to the potentially magnified effects of a higher CL on higher speed RAM. I may have to return the memory I bought and stick with 4800 RAM CL 34 since that might actually run faster. I hope I'm splitting hairs on the memory speed but it's logical to assume that 5600 CL40 would run faster than 3600 CL38 or CL40 and be a noticeable difference. XMP 3.0 would have been very nice to have and logical for this workstation. BTW the brightness and range of brightness on my screen is fine (WQUXGA 3840x2400 non-touch 800 nits).
Written by a customer while visiting lenovo.com
Customer Rating
1
Wannabe gamers attempt at designing a workstation.
on July 27, 2023
Posted by: Bradomirov
from New York
Lenovo deleted my review from earlier so I'll post again.
A workstation without lan port is not a workstation it's an insult to professional. Whoever designed this abomination of a brick doesn't understand what a workstation is.
A workstation without lan port is not a workstation it's an insult to professional. Whoever designed this abomination of a brick doesn't understand what a workstation is.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 27, 2023
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
2
Strange choices for ~$3000 laptop
on July 22, 2023
Posted by: Senten
[This review was collected as part of a promotion.] Purchased through perks at work; Couple points the LED display is way too bright even at it's lowest setting and while I understand that is for visibility while outside the unit I purchased lacks both the WWAN module and the antenna leads. Its unclear which version has this but I assume its the OLED? Seems like there is a ton of wasted space on the chassis that could have been used for an onboard NIC but the lack of WWAN antennas on the non-OLED model plus the lack of a smart card reader made me return the unit. I might reconsider once BTO options become available but again for a $3000+ laptop to lack basic features like the ones mentioned previously is simply unacceptable
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 24, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Lenovo deletes negative reviews.
on July 20, 2023
Posted by: Irememeber
from I'd rather not say
Lenovo deletes all negative reviews. And there are many shortcomings of this laptop. I follow this laptop closely, as I have owned several previous versions, and several of other P laptops. Yes, I know that technically P16gen1 is like the first version, but it is just the upgrade of P15 and P50 before that. Anyway, compared to previous generation, this laptop is a downgrade. And even the previous one lacked many advanced features. I could go into details, but this will be deleted anyway. Read the reviews on other sites that do not censor negative reviews.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 21, 2023
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
gr8 Laptop in my life
on July 20, 2023
Posted by: srees
Love this product well configured to handle the todays as well future 10 years' worth of stress straight nothing more needed.
Written by a customer while visiting lenovo.com
Customer Rating
5
Love the P series ThinkPads from Dynamic 3D!
on July 19, 2023
Posted by: BMWengineering
[This review was collected as part of a promotion.] Our engineers use the P series laptops for 3D scanning and modeling. They are very robust, fast and reliable. We are very happy!
Written by a customer while visiting lenovo.com
Customer Rating
1
Heavy, loud, poor airflow. Overall... Outdated.
on July 17, 2023
Posted by: greeenlifee
[This review was collected as part of a promotion.] Excessively heavy and loud and runs hot. Poor port locations make cables run unavoidably and directly in front of hot air output fans. This is the workstation laptop of the future you wished you had in 2010. But in 2023 it's heavy, clunky, loud, doesn't dock well to anything, and runs HOT.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 18, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/ as well as you can contact our Technical Support via phone at 1-855-253-6686 option 1
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/ as well as you can contact our Technical Support via phone at 1-855-253-6686 option 1
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com