Customer reviews from lenovo.com
Lenovo - ThinkPad P16 Gen 2 16" Touch i7-13700HX RTX 4000 32GB 1TB Win 11 Pro - Villi Black
Average customer rating
4.5
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
188
4 Stars
35
3 Stars
10
2 Stars
13
1 Star
9
90%of customers recommend this product.
(
159 out of
176)
Customer Reviews for Lenovo - ThinkPad P16 Gen 2 16" Touch i7-13700HX RTX 4000 32GB 1TB Win 11 Pro - Villi Black
Customer Rating
5
Great ThinkPad for Professional 3D modeling.
on February 14, 2024
Posted by: Bob Stiles
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very powerful laptop, handles multiple programs with no issues, screen is excellent. Keyboard feels good, wish it was a little bigger.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Germanbeer
from El Cajon, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great device, plenty of horse power for demanding applications.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RightShoe
from Newcomerstown, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Stunning screen, excellent 3D performance. Lacks ports and connections so you are forced into picking up a Thunderbolt. Travel charger will not charge laptop if you are using laptop. The Thinkpad Thunderbolt I did buy did not come with a power cable to run from Thunderbolt to Thinkpad. You had to catch that little gimmick and I did not. Had to buy it separately. The screen, which is amazing, takes some getting used to. If you use a secondary screen, the icons will be tiny and you have to adjust for that. My main goal for getting this was to work more easily with large, 3D laser scan data, and this machine tears that job up. So, I am satisfied in that regard. Did I mention the screen? Yeah, it's beautiful. The sound system is good and I have not complaints there. I was surprised at the time the machine took to boot. Not bad, but longer than I expected. Casing is nice, but I do miss having ports mounted right on the laptop instead of over on the Thunderbolt.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Powerful and portable development workstation
on February 6, 2024
Posted by: jdtreffert
from Powell TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was about to leave my job. We had lost our home to fire but I was traveling with my 5 year old X1 Extreme - but recently managed to spill coffee on it. I plan to consult in retirement and needed a single system powerful enough for medical device software development which I could bring to clients when needed. I have been a ThinkPad user for decades and the P16 looked to fit the bill. As expected I am very happy with the keyboard, screen, graphics, GPU and compute performance and build quality.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Disappointing video & Office 365 Biz integration
on February 6, 2024
Posted by: Returned Lenovo
from Honolulu, HI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Returned. Video was "stuttering" when first received. Within one week one monitor would not operate in extended mode, only duplicate. Also had issues that took a lot of time to research to eventually install Microsoft 365 for business. Of course the time was wasted because I returned.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, February 7, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: floridaman
from florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice upgrade from the P52. Its a heavy laptop but its a workhorse
Written by a customer while visiting lenovo.com
Posted by: Gideon Duvall
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] The build quality was good but the 4K OLED display was terrible. The resolution was good but there was a diamond pattern that overlayed the display and made things look fuzzy. It was particularly bad in white and lighter color solid block areas. Would not recommend using for visual media development or viewing. Initially I thought it was a defect in the display so had a replacement sent but the replacement had the same problem. So ended up returning the computer and purchased another laptop with 4k display from different company that did not have the diamond pattern overlay on the screen.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 19, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: BLong
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been very impressed with Lenovo service and quality of product.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com