Customer reviews from mrcoffee.com
Mr. Coffee - 4-12 Cup Electric Coffee Grinder with Safety Switch - Black
Average customer rating
4.1
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
46
4 Stars
5
3 Stars
1
2 Stars
3
1 Star
11
76%of customers recommend this product.
(
48 out of
63)
Customer Reviews for Mr. Coffee - 4-12 Cup Electric Coffee Grinder with Safety Switch - Black
Customer Rating
5
Love my mr. coffee grinder
on February 29, 2016
Posted by: punkin head
from Durham,NC
Gender:Female
This was a gift to me about 2 months ago for Christmas. I've been wanting one for the longest time. This a great gift. I love to hear the coffee beans being grinded. The coffee smells so great! The coffee tastes great also.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Wrong instructions, cracks easily
on January 2, 2020
Posted by: Marcin
from Falls Church, VA
Gender:Male
I did not risk a lot of money by purchasing this Mr. Coffee grinder (IDS57-RB), but still I was disappointed to see how quickly it broke. OK, I admit, I broke it, but it shouldn’t be so easy to break it.
While reading the user manual for this appliance (you may think that I weird to read a coffee grinder manual, but I was just curious), I learned that it should be possible to adjust the length of the power cord by fitting excess cord into the base of the device. Unfortunately, when I picked up the grinder and flipped it upside down to see where the cord fits, the clear plastic cover immediately flew off, fell on the floor and cracked—even before I got to use the thing! How annoying! What’s worse, the instructions are misleading because there is no place to fit excess cord in the base of the device; those instructions might apply to other models, but the booklet doesn’t say so.
In addition, the user manual does not contain any guidance for gridding coffee beans for a French press. Instructions for other types of coffee grounds are given, but not for a French press set, which is very popular recently.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee®, Consumer Care, January 23, 2020
We're sorry to hear that our coffee grinder isn't living up to your expectations. We believe in the quality of all our appliances and we'd like to turn your experience around so that you are completely satisfied with your product. Please give us a call at 800-672-6333 or send us a message via live chat here on the site. For your convenience, agents are available Mon-Sat 9am-6pm, EST. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
The best grinder I ever owned!
on August 7, 2014
Posted by: sugarmag
from spring valley, IL
Gender:Female
I have 3 of these grinders after trying way to many others and wasting so much $. Mine are used as : one for coffee, one for savory spices, the last used for cinn sticks and other herbs/leaves for tea. I have told all my friends to buy this one. It works fast, does the job right, and is so durable, even after dropping it. The BEST ever.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Poor quality
on November 13, 2014
Posted by: Creswell
from Bulverde, TX, United States
Gender:Male
We are now into our 2nd grinder after just 2 years of discovering it via a gift. Although we LOVE our fresh ground coffee experience we wish this grinder would not keep breaking down.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
2
made a mess!
on November 30, 2015
Posted by: Loorelly
from Fort Worth, TX
Gender:Female
I did not like this as much as the one where the whole grinding parts come out for emptying and cleaning... I got coffee grounds everywhere when I followed instructions and turned it upside down to empty, because so many grounds were still stuck in the basket, even after I "tapped" it. I love the other one with the chamber maid cleaning system, although the cleaning blades wear down after a while... but I love it so much I just bought two more.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, December 8, 2015
We see where you're coming from, and we'd like to do what we can to help. Give us a call at 1-800-672-6333, so that one of our coffee specialists can help you this issue. Please reach out to us Monday-Saturday 9am-6pm Eastern. We look forward to assisting you!
Written by a customer while visiting mrcoffee.com
Posted by: Lanna924
from San Jose, CA, United States
Gender:Female
Verified Purchase:Yes
I have the manual one but grinding taking so long. With I paid $2 more but save allot of time. Thank you.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Good looking and only worked for 3 month
on November 22, 2017
Posted by: MichaelZZZ
from Millbrae, CA, United States
Gender:Male
This junk worked for 3 month and quit working. The motor got very warm after 2 loads of grinding. I would not recommend this junk for daily use!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, January 8, 2018
I'm sorry for any troubles you've had with the coffee grinder not grinding your coffee beans. We have high expectations for our blade grinders. Please call us at (800) 672-6333. You can reach us between the hours of 9AM-6PM EST Monday-Saturday. A Mr. Coffee specialist will be happy to investigate your available options.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
awesome product, great price
on August 7, 2014
Posted by: littlepeanut
from Austin, TX, United States
Gender:Female
I love this grinder because its simple to use and it was a great price. I love that now I can have fresh ground coffee every morning
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com