I went to the local Staples store to buy a specific office chair. It was out of stock. They offered to call other stores in the area but I needed it quickly and didn't want to drive all over the place. They also stated their online shopping was quick in delivering. I knew that because I had ordered a different chair at Christmas. I ordered this chair that night. Both chairs arrived in two days of ordering! With free shipping! The chair was easy to put together. It's very comfortable. Our cat thinks it's his new chair. Looks great is comfortable the price was right and the service excellent. Thanks Staples!