I am retired and was looking for an economical and sharp color screen for basic graphics and photos. I also needed a camera and mic for online chats. The setup was pretty easy, although the instructions could have been a little clearer.
Written by a customer while visiting https://www.asus.com
I wanted a conference monitor with MSFT win Hello Capability. But due to my ignorance, the camera is not compatible as it is not IR so the monitor is not of 100 percent use to me.
Response from https://www.asus.comBy CLM, July 14, 2025
Dear Defiantstorm,
Thank you for your comment.
We certainly understand the inconvenience this may have caused if this monitor didn't meet your needs. Correct, this monitor comes with a 2.0M pixel CMOS-sensor camera, not an IR type, it is not compatible with Windows Hello. If you need more information or further assistance with this product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com