Customer Reviews for GE - Digital Air Fry 8-in-1 Toaster Oven G9OAAASSPSS - Stainless Steel
Customer Rating
5
Great Product for Seniors
on April 18, 2023
Posted by: Senior Helper
from Glendale, AZ
This is a great product that works well. It was a wonderful gift from our daughter. I do not need to heat up the oven anymore. Keeps the heat down in my kitchen. We live in Arizona, so keeping the heat down inside our home in summer means a lot. Helps with the electricity cost for our AC in summer. For two or more people, is it perfect?
Please DO NOT BUY!!!!!! Plastic Knobs. break off and you CANNOT order that part i repeat you CANNOT order that part, GE does nothing to help! save yourself the trouble and headache get electronic or different brand, DO NOT BUY THIS ! You will regret it. ive only had it for 1.5 years. get something else.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, April 5, 2023
Oh goodness!
We're so very sorry that you've had this sort of experience with your toaster oven. We can certainly understand why you would feel frustrated and we want to help.
An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Looks nice... it worked nice for 4 whole months. timer knob cheap plastic, the inside cracked there is no part in stock I hope the next unit has an updated part, I see this has been an issue with this model.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
4
Response from geappliances.comBy Krystal@GEA, GE_appliances, April 1, 2023
Hello there- We are so sorry that you've had these issues with the knob on your new toaster oven. This is not the ownership experience we want for you. We understand your frustration and would like to get a little more information from you. We will be reaching out to you via email soon. We appreciate your patience in waiting to hear from us. -Krystal@GEA
Looks nice in our kitchen and does exactly what I wanted it to do. This piece replaced our toaster and heats up much more quickly than our conventional oven. Looking forward to using the air fryer function in the summer for lunches that wont heat the house or come out soggy out of the microwave.
This unit works great overall. Warmup is very fast. Neat and clean design. fit on my counter just fine too. The air fry function is very useful. The only issue I have is with the timer knob being a bit stiff.
This air fryer oven was a replacement to another GE toaster oven, which was much better, but which also died within warranty. This toaster oven only lasted about six weeks! The knobs have no grip on them so they are extremely slippery and after only a couple week usage, the knob broke off the stem. GE is sending yet a third replacement. I would never get this one again.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, March 14, 2023
Hey there - Goodness! We're so sorry this has happened to you. We understand and share your disappointment in this matter. This is certainly not the experience we want for you. While we strive to provide quality products, we do understand that there is always an opportunity to improve. We will share your feedback with our development team so we can make updates moving forward. We're positive that your new unit will serve you well for a long time to come. Please come back to us if you have additional questions and thank you for choosing GE Appliances. -Kacie@GEA
Oven is easy to setup and operate. The air fry option is used the most, the toast option the least (takes a LONG time to toast bread - dedicated toaster is simply faster). It's extremely quiet with a very audible "all done" chime. When using air fry the whole inside of the oven does eventually get coated with a layer of oil/grease (must be from the food as we don't add any oil/grease) which is a bit difficult to remove, especially from the door. Still, it is now used in place of our regular oven for most things, unless we are making large batches. We didn't get the digital controls as it was much more expensive and did not add features we would need or use.