Customer reviews from geappliances.com
GE - Digital Air Fry 8-in-1 Toaster Oven G9OAAASSPSS - Stainless Steel
Average customer rating
4.3
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
147
4 Stars
43
3 Stars
9
2 Stars
9
1 Star
15
84%of customers recommend this product.
(
141 out of
168)
Customer Reviews for GE - Digital Air Fry 8-in-1 Toaster Oven G9OAAASSPSS - Stainless Steel
Customer Rating
3
Timer knob breaks
on October 24, 2023
Posted by: suzbe
We love the oven but we've had the timer button break twice. The first oven we just replaced with a new oven. The second one was only 3 months old and we returned it because it was still under warranty. I wish they would fix the knobs.
Response from geappliances.comBy Devin, GE_Appliances, October 25, 2023
Hello,
Thank you for taking the time to provide a review on your GE Appliances Air Fry 7-in-1 toaster oven. We are truly sorry to hear that the timer knob keeps breaking, as this is certainly not the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to provide a review on your GE Appliances Air Fry 7-in-1 toaster oven. We are truly sorry to hear that the timer knob keeps breaking, as this is certainly not the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
A step up from the rest
on April 2, 2021
Posted by: Anonymous
from Newark, DE
[This review was collected as part of a promotion.] Feels well built. It’s the perfect size for cooking just about anything except a turkey. Cooks things really really fast and heats extremely evenly. The air fryer setting is really no different than the standard convection setting. There is only a timer; no constant on setting. It gets untouchably hot on all sides except the front panel (excluding the glass). The crumb/drip tray is easy to remove and clean. The timer knob doesn’t turn easily and is even harder to turn backwards to turn it off. Also, it holds the heat inside for quite a while after it shuts off.
I would recommend this to a friend!
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
3rd replacement on its way…
on March 11, 2023
Posted by: Itsmehellokitty
from NY
This air fryer oven was a replacement to another GE toaster oven, which was much better, but which also died within warranty. This toaster oven only lasted about six weeks! The knobs have no grip on them so they are extremely slippery and after only a couple week usage, the knob broke off the stem. GE is sending yet a third replacement. I would never get this one again.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, March 14, 2023
Hey there - Goodness! We're so sorry this has happened to you. We understand and share your disappointment in this matter. This is certainly not the experience we want for you. While we strive to provide quality products, we do understand that there is always an opportunity to improve. We will share your feedback with our development team so we can make updates moving forward. We're positive that your new unit will serve you well for a long time to come. Please come back to us if you have additional questions and thank you for choosing GE Appliances. -Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY !!!!!
on April 5, 2023
Posted by: abdjfocmsg
Please DO NOT BUY!!!!!! Plastic Knobs. break off and you CANNOT order that part i repeat you CANNOT order that part, GE does nothing to help! save yourself the trouble and headache get electronic or different brand, DO NOT BUY THIS ! You will regret it. ive only had it for 1.5 years. get something else.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, April 5, 2023
Oh goodness!
We're so very sorry that you've had this sort of experience with your toaster oven. We can certainly understand why you would feel frustrated and we want to help.
An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Have a great day. - Tierra@GEA
We're so very sorry that you've had this sort of experience with your toaster oven. We can certainly understand why you would feel frustrated and we want to help.
An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Broken Timer knob
on July 27, 2024
Posted by: Esposa
from ca
I've loved my GE Mechanical Air Fry 7-in-1 Toaster Oven from the day i got it as a gift. The only issue I had was the flimsy knobs and the inability to shut off the timer if the food was ready before the timer stopped. Well, i knew it was too good to be true! This week I turned the timer knob and it just kept spinning. It fell off in my hands and no matter what we did, we could not reattach it as the plastic is cracked/melted. Now that I read all the reviews and scan all the websites, i see that this is a common problem and there are no replacement parts for the knob. As much as I enjoyed my oven, it's useless without a working knob.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, July 29, 2024
We're sorry to hear that your knob isn't working properly. This is certainly not the experience we wish our consumers to have; therefore, we’ll be happy to share this information with our product team so that they may investigate this as well.
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible Timer Knob ( REALLY Poor quality )
on February 27, 2023
Posted by: Learnmylesson
from Poughkeepsie
It takes less than 3 months of use ( moderate use) for the timer knob to brake off. Now the appliance is useless. Buy it at your own risks. I buy the appliance because I trust the GE brand name. Now I think GE stands for Garbage Electronic.
I would recommend this to a friend!
Features
5
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 2, 2023
Hello! Thank you for being a part of the GE Appliances family. We appreciate you for taking the time to provide us with your valuable feedback. We are so sorry to hear that your new Air Fry/Toaster oven is experiencing issues. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap parts
on May 17, 2023
Posted by: Omar F
from New York ,Ny
Avoid if you can! Timer knob broke after only 2 months. Tried to get replacement parts with no avail. This shouldn’t happen so early. Very disappointed cause other than that it works well.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, May 17, 2023
Hello,
We’re so sorry to hear that the timer knob on your toaster oven broke unexpectedly. We know having parts that last is important and we will inform our product team of your experience so we can work to ensure this doesn’t happen in the future. We recommend taking a look at page 11 of your Use and Care manual for information on how to take advantage of your warranty. You can find the manual here:
https://products-salsify.geappliances.com/image/upload/s--UAXqT0vW--/e8bf35a961e0f42a1cb9f3e2adb39f8ef13e4683.pdf
Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEA
We’re so sorry to hear that the timer knob on your toaster oven broke unexpectedly. We know having parts that last is important and we will inform our product team of your experience so we can work to ensure this doesn’t happen in the future. We recommend taking a look at page 11 of your Use and Care manual for information on how to take advantage of your warranty. You can find the manual here:
https://products-salsify.geappliances.com/image/upload/s--UAXqT0vW--/e8bf35a961e0f42a1cb9f3e2adb39f8ef13e4683.pdf
Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Limited Temperature Capability
on November 21, 2021
Posted by: retired engr
from USA
Selected the 7-in-1 mechanical model based on preferring a basic, non-digital control product with the expectation they'll last longer. Heated oven to condition heating elements as recommended (1hr @350F). Using calibrated temperature gauge, Bake mode does not go above 325F. Roast and Air Fry mode does track better but can still be off by 30-40F. Initial cook of leftovers and carrots in 5x7 pyrex at 350F/Bake mode left carrots (half moon, 3/8 thick slices) still hard after 1 full hour. This is not a 450F device. Recommend always using gauge when cooking and only use the fan based modes especially if using both the baking and wire racks at the same time. Also, basket received bent, had to bend back into shape. Baking rack wire gauge fairly thin. Overall, seems oven only hits approximate temperature using modes that engage the fan. Would not buy again. This purchase replaced a competitor's older countertop model which lasted over 15yr.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, November 22, 2021
Hello there, we appreciate the honest feedback and we're so sorry you're toaster isn't heating up as it should at all times. We can completely understand how unbelievably frustrating that could get for you, so we'll be happy to share this with our design team for them to look into.
In addition, we suggest disconnecting power to the unit for 2-3 minutes to try and reset the controls.
We want to thank you for bringing this to our attention and let you know we're wishing you the best.
Guy@GEA
In addition, we suggest disconnecting power to the unit for 2-3 minutes to try and reset the controls.
We want to thank you for bringing this to our attention and let you know we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com