Customer reviews from store.irobot.com
iRobot - BRAAVA JET M6 6113 ULTIMATE ROBOT MOP WI-FI CONNECTED - GRAPHITE
Average customer rating
2.9
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
31
4 Stars
26
3 Stars
18
2 Stars
18
1 Star
41
44%of customers recommend this product.
(
57 out of
130)
Customer Reviews for iRobot - BRAAVA JET M6 6113 ULTIMATE ROBOT MOP WI-FI CONNECTED - GRAPHITE
Customer Rating
5
Reward yourself with some downtime
on August 14, 2024
Posted by: Malum
from Taylors, SC
Verified Purchase:No
Set up is quite easy. The first run is a little longer but only because it is mapping your floors, but don't worry it's quicker after that. Mapping is quite genius because it allows you to select what rooms you want to clean. Even better, you can set a schedule and mop a room or multiple rooms however many times a week you want. It uses Bona cleaner, which is rated number one according to my research. Trust me, it works. When it's done mopping, you simply have to refill the water reservoir and change the mopping pad, which is washing machine safe.
I would recommend this to a friend!
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Malum, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
Written by a customer while visiting store.irobot.com
Customer Rating
4
Getting Older
on September 5, 2024
Posted by: Getting older
from Austin, TX
Verified Purchase:No
Great, accept little forgetful and has a difficult time leaving the stand.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
Is it okay if you provide us with iRobot email in order to resolve the issue?
Is it okay if you provide us with iRobot email in order to resolve the issue?
Written by a customer while visiting store.irobot.com
Customer Rating
3
I love the Braava jet, but they only last a few years.
on September 4, 2024
Posted by: Gregg
from New Hampshire
Verified Purchase:No
I currently have 4 vacuums and this is my second M6. I love the product, but unfortunately they only last a few years (the metal connections on my last one rusted out and it was no longer under warranty). It stinks you need to buy a new one every few years, but it works so well and i like it so much I'll continue to buy new ones / replace every few years as needed.
I would recommend this to a friend!
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Gregg, thank you for letting us know about your situation.
This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue.
We have just e-mailed you, so we can help out.
This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
5
I highly recommend the Robot for hard floors.
on October 13, 2024
Posted by: Carol
from Orchard Park, NY 14127
Verified Purchase:No
I have a big kitchen, laundry room, and half bath which is one big open area and the Robot does a great job. The Robot picks up my son's dog hairs whenever they visit. I can no longer get down on my knees, so this is great. I called for support and was very impressed with the ease and kindness extended. They are very patient and solved the issue. I have hard wood floors and wish the Robot could go in the direction of the wood. Thank You for doing my cleaning! Love it.
I would recommend this to a friend!
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Carol, we are happy you love our products! Please know that we are driven to continually improve our
products to help you do more, every day.
products to help you do more, every day.
Written by a customer while visiting store.irobot.com
Customer Rating
3
Disappointed
on November 18, 2024
Posted by: Joe
from NJ
Verified Purchase:No
iRobot doesn't clean the floors in a straight line but often goes at an angle. Therefore it leaves streaks on my wood floors.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Joe, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
Is it okay if you provide us with iRobot email in order to resolve the issue?
Is it okay if you provide us with iRobot email in order to resolve the issue?
Written by a customer while visiting store.irobot.com
Customer Rating
5
I would highly recommend.
on February 28, 2025
Posted by: Sherry
from Pinebluff NC
Verified Purchase:No
Love my mop jet use it regularly. I am having issues with it now not reading water level in tank. Having to reboot each time. Any suggestions.
I would recommend this to a friend!
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Sherry, we are happy you love our products! Please know that we are driven to continually improve our
products to help you do more, every day. We have just e-mailed you, so we can help out.
products to help you do more, every day. We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
5
I would recommend this product to anyone
on December 16, 2022
Posted by: Cleaner
from Charlotte
Verified Purchase:No
I would recommend this product to anyone who wants to keep the floors clean without spending time and energy of his/her own.
Written by a customer while visiting store.irobot.com
Customer Rating
4
More maintenence than I expected
on April 3, 2024
Posted by: Roomba Junkie
from San Antonio, TX
Verified Purchase:No
I have a 6500 SF house. I have four Roombas. I run all four on Sunday mornings when my wife and I are gone to church. Virtually every Sunday I come home to find one stuck somewhere or shut down due to a maintenance issue. With a minimal amount of effort, I can get them working, but it requires much more maintenance than I expected.
I would recommend this to a friend!
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi iRobot Customer, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
Written by a customer while visiting store.irobot.com