Customer reviews from store.irobot.com
iRobot - BRAAVA JET M6 6113 ULTIMATE ROBOT MOP WI-FI CONNECTED - GRAPHITE
Average customer rating
2.9
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
31
4 Stars
26
3 Stars
18
2 Stars
18
1 Star
41
44%of customers recommend this product.
(
57 out of
130)
Customer Reviews for iRobot - BRAAVA JET M6 6113 ULTIMATE ROBOT MOP WI-FI CONNECTED - GRAPHITE
Customer Rating
1
Would not buy this again
on September 23, 2022
Posted by: Frogdog99
from San Diego
Verified Purchase:No
Like several reviews here I loved this mop when I first got it. Ordered as a package along with the vacuum and automatic emptying station. About a year in I started having issues. It stopped reporting when the tank was empty and kept mopping when empty. CS and online FAQs weren't able to help. It sort of started working ok and I monitored the tank whenever in use. Then it stopped charging. Tried all the suggestions. Also bought a new battery. That seemed to help for the next few times I used it. Then stopped charging. After many resets and cleanings it seemed to work again. But only for a little while. Now a few months out of warranty it seems dead. Won't connect. Occasionally flashes a white light ring but generally won't respond. This is not an inexpensive item but now I'm faced with replacing it or giving up on the robot mop all together. Very disappointed. The vacuum is great. Too bad the mop isn't the same quality
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi iRobot Customer, thank you for letting us know about your situation. This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue. We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
5
Amazing mopping robot!
on June 10, 2022
Posted by: Alpokemon
from San Carlos, CA
Verified Purchase:No
I had an old Scooba and it basically died after many, many years of use. Since iRobot doesn't make a Scooba anymore, I had to try the M6. I was very SUS because of the mixed reviews but took the dive anyways. Well, I am glad to report that this M6 is quiet, does a great job and I have had NO ISSUES that the others have complained about - not docking, etc.. Mine runs in the kitchen which then goes over into the living room. It can't get into the back of the house because we have runners (only negative). The M6 runs almost every night and we swap the reusable pad every morning. The M6 can easily do 600 sqft with 1 tank. You do have to manually swap out the pad and check the level of the tank. BUT, that's about it. The floors feel clean. When you walk barefoot, you can feel the difference. So happy and I'm sure it will last another 7 or 8 years. Scooba, you did a great job time to visit the old robots in the recycle bin. M6, keep chugging!
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
1
Pure garbage. Don't waste your money and time.
on June 1, 2022
Posted by: scroca
from Pie Town, NM
Verified Purchase:No
If I could give is a zero, that's appropriate. I couldn't get it to work more than 7 times. Then it couldn't be fixed and they sent a new one. Then that worked about 5 times. That was went back and the same process happened 2 more times until I gave up. Never in my life have I experienced such frustration with a product that just flat out doesn't work. Don't waste your time or money on this junk.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi iRobot Customer, thank you for letting us know about your situation.
This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue.
We have just e-mailed you, so we can help out.
This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
4
Clean floors all the time!
on December 18, 2022
Posted by: LVP all over
from Oklahoma
Verified Purchase:No
I am very pleased with my new mop, my LVP floors haven't looked this good since the cleaning lady. I mop the kitchen, living room , hallway and mud room each at least twice a week and my house is 2700sqft. We have several dogs in the house and the mop has made a huge difference in keeping the floors clean when we run it after the j7 vacuum. It took about three mapping runs over the course of 2 days to get my house mapped. I does great going where I send it. The only thing I wish was different is that it doesn't always mope with the grain of the LVP planks, in some rooms it mops "the wrong direction" if you will. Bottom line is I would buy this 100 times over. I have just owned it about a month so hopefully I feel this way in a year!
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
1
Do Not Buy. Nozzle defective. Spray stops after short time
on January 16, 2024
Posted by: AyeMac
from Seattle
Verified Purchase:No
Leaves streaks all over the place. Spray quality deteriorated fairly quickly then stopped working altogether. Cleaning nozzle and filter did not help. iRobot not helpful. Probably used 20 times. They want $125 to fix. Product clearly defective or not designed well. DO NOT BUY
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi AyeMac, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
Is it okay if you provide us with iRobot email in order to resolve the issue?
Is it okay if you provide us with iRobot email in order to resolve the issue?
Written by a customer while visiting store.irobot.com
Customer Rating
5
I love my new mop.
on December 23, 2022
Posted by: charlotte williams
from Saltillo ms
Verified Purchase:No
I love my new mop. It has meant the difference in getting someone to help me with the house and me being able to do it by myself.
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
1
Braava is not charging
on May 30, 2022
Posted by: Carles
from Terrassa, Catalunya
Verified Purchase:No
Very unhappy I have been using it once a week for 2 years. It has stopped working. Inside it is all robbed and the contacts completely inoperative. Disaster. How can a robot where water is filtered be sold? ... Now I have no guarantee.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Carles, thank you for letting us know about your situation.
This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue.
We have just e-mailed you, so we can help out.
This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
1
I would rather mop by hand!!
on May 29, 2022
Posted by: Z.
from Colorado
Verified Purchase:No
This mop has been a problem since we bought it.....a VERY expensive problem. We have had it fewer than 2 years and have had to call iRobot 3 times. List of our issues: -arrived without a battery -error msgs over and over that tank is empty when it is full (cust service wants ME to pay for a new tank!!) -spins in circles -will stop in the middle of a cleaning cycle for absolutely no reason to drive across the room to bump into a wall It is unreal that this thing is even on the market! It is like iRobot put their very first prototype on the market and decided the consumer would be the guinea pigs at a VERY high price...both in terms of money AND frustration on the part of the consumer..
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi iRobot Customer, thank you for letting us know about your situation.
This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue.
We have just e-mailed you, so we can help out.
This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com