Customer reviews from store.irobot.com
iRobot - BRAAVA JET M6 6113 ULTIMATE ROBOT MOP WI-FI CONNECTED - GRAPHITE
Average customer rating
2.9
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
31
4 Stars
26
3 Stars
18
2 Stars
18
1 Star
41
44%of customers recommend this product.
(
57 out of
130)
Customer Reviews for iRobot - BRAAVA JET M6 6113 ULTIMATE ROBOT MOP WI-FI CONNECTED - GRAPHITE
Customer Rating
1
No I would not . I had issues with this not working
on August 9, 2024
Posted by: Bubba
from Pickerington ohio
Verified Purchase:No
Very disappointed that this has had an error of left wheel but there is nothing blocking it on the wheel . I clear the code and it comes right back . I tried to find parts to replace the wheels but no luck on that either
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Bubba, we're sorry to hear that your Robot is experiencing such a complex issue, and we'd love the opportunity to help out and resolve it.
We have just e-mailed you, so we can provide you with a proper solution.
We have just e-mailed you, so we can provide you with a proper solution.
Written by a customer while visiting store.irobot.com
Customer Rating
4
I love 75% of my Roomba floor cleaner
on August 1, 2024
Posted by: Sudsy Susie
from Santa Rosa; CA
Verified Purchase:No
I love the way it negotiates from room to room. Some areas are perfectly clean. Other areas on tile have dirty streaks along the grout. We're trying changing the cleaning pads more often. Too bad it doesn't have a brush attachment for a little deeper clean.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Sudsy Susie, thank you for letting us know about your experience. Please know that we are driven to continually improve our products to help you do more, every day.
Written by a customer while visiting store.irobot.com
Customer Rating
2
WHEN it works, it works good
on July 11, 2024
Posted by: ETTHATSME007
from Logan, UT
Verified Purchase:No
When it works, it works good. I have a love hate relationship with it. When I get it to work, it's wonderful. It normally takes me at least 20-30 minutes to get it to work with multiple reboots and a manual start. I cannot get it to start with the app...
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
Is it okay if you provide us with iRobot email in order to resolve the issue?
Is it okay if you provide us with iRobot email in order to resolve the issue?
Written by a customer while visiting store.irobot.com
Customer Rating
2
Disappointing results
on July 10, 2024
Posted by: Katyhorn
from NW Montana
Verified Purchase:No
The cleaning is subpar. The machine either doesn't use adequate solution, or it leaves streaks of solution on the floor. It gets stuck on very low metal threshold strips, and is constantly needing rescuing.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Katyhorn, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue.
We have just e-mailed you, so we can help out.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
2
Changing Pad each cleaning, Leaves lines everywhere.
on June 24, 2024
Posted by: JD
from Henderson, NV
Verified Purchase:No
I follow proper instructions to change pads after each mom cycle. But the unit still leaves lines on the floor. You can use the low setting on the cleaning solution, and it will still leave a line. I would not recommend it to anyone who has an OCD family member.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi JD, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
We have just e-mailed you in order to help out.
We have just e-mailed you in order to help out.
Written by a customer while visiting store.irobot.com
Customer Rating
2
Too bad it breaks easily
on June 22, 2024
Posted by: Anna
from CT
Verified Purchase:No
After a year or two of ownership it just falls apart. The tech is great and it really makes life easier... when it works. The problem is that after a year or two of ownership, everything starts going. First, it was the battery I already replaced that twice. And now it won't charge even though I already replaced base. I think I need to try for cheaper alternatives.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Anna, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue.
We have just e-mailed you, so we can help out.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
3
Clogged sprayer
on June 14, 2024
Posted by: Clogged sprayer for the third time
from Crestview FL
Verified Purchase:No
The overall performance of the bravo up is excellent. It's quiet it does what it's supposed to do. We bought three from this company and each one we had to send back because the sprayer got clogged. I hope they find a fix for this.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi iRobot Customer, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue.
We have just e-mailed you, so we can help out.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
5
Great Product
on June 11, 2024
Posted by: Colleen
from Amherst, New York
Verified Purchase:No
I use it to mop all my floors while I'm doing something else. It goes for one and a half hours and does a great job.
I would recommend this to a friend!
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Colleen, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
Written by a customer while visiting store.irobot.com