Customer reviews from store.irobot.com
iRobot - BRAAVA JET M6 6113 ULTIMATE ROBOT MOP WI-FI CONNECTED - GRAPHITE
Average customer rating
2.9
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
31
4 Stars
26
3 Stars
18
2 Stars
18
1 Star
41
44%of customers recommend this product.
(
57 out of
130)
Customer Reviews for iRobot - BRAAVA JET M6 6113 ULTIMATE ROBOT MOP WI-FI CONNECTED - GRAPHITE
Customer Rating
3
I can't really recommend it
on November 12, 2024
Posted by: Lisa C
from North Carolina
Verified Purchase:No
It does a good job mopping once it gets going, but every time I use it, it takes multiple tries to convince it that the tank is full. The charging cable often comes loose. Also, don't expect the robot mop to be able to travel over carpet.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Lisa, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue.
We have just e-mailed you, so we can help out.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
1
Stopped Working Again
on July 17, 2022
Posted by: Tracey
from Florida
Verified Purchase:No
Well apparently another update and now the braava stopped working. Just the dreaded circle of white light. Won't reset. Makes no sound when trying to reset connection. Was great while it lasted but too much money for it to constantly break.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Tracey, we're sorry to hear that your Robot is experiencing such a complex issue, and we'd love the opportunity to help out and resolve it. We have just e-mailed you, so we can provide you with a proper solution.
Written by a customer while visiting store.irobot.com
Customer Rating
1
Save your money.
on June 25, 2022
Posted by: Brian
from Winter Park, FL
Verified Purchase:No
Bought this about two years ago. Used very infrequently. Getting error message around tank not being full. Could not be more full. Was told I had to buy a new tank by customer service. The thing is practically new. I've spent more time today trying to get it to work than it would have taken me to mop the whole house. Save your money.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Brian, thank you for letting us know about your situation. This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue. We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
2
Charging cord a problem
on January 18, 2024
Posted by: Debbie
from Bowerston, ohio
Verified Purchase:No
I love how it cleans and runs but cord does not stay in charging position, I have tape under the cord and on top of the cord so far that has held
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Debbie, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around.
We have just e-mailed you in order to help out.
We have just e-mailed you in order to help out.
Written by a customer while visiting store.irobot.com
Customer Rating
1
My mop stop working, not spraying liguid on the floor
on August 3, 2022
Posted by: Ruth
from 12 Woodduck lane Ottawa Illinois
Verified Purchase:No
my mop stop working,does'nt spray liquid on the floor
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Ruth, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue.
We have just e-mailed you, so we can help out.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
1
Incredibly Finicky & Doesn't Last
on July 4, 2022
Posted by: Kay T.
from CA
Verified Purchase:No
Bought this in 2020, and had docking issues from the get go (it could not figure out how to leave OR get back on the docking station, we always had to move it manually for it to start cleaning, no matter where we put the station), and had to resort to putting a piece of cardboard under the station for it to dock and charge properly, otherwise it never lined up right and ended up not charging - now it just doesn't work. We've cleaned the sensors, replaced the pads, cleaned the wheels, factory reset, updated, anything we could think of/everything recommended, and it just spins in circles in front of the station repeatedly. It's basically a spinning brick. Really not happy spending this much money on something that never worked right out the box, and is now failing.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Kay, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue.
We have just e-mailed you, so we can help out.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
1
Waste of money
on August 16, 2022
Posted by: Disappointed
from Canyon Lake, Texas
Verified Purchase:No
The motors that turn the wheels are not strong enough for the mop to set off from its charging base. If you're not standing next to it to actually push it off the base to get it moving, it won't do anything. Therefore, it is useless and a waste of money.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi iRobot Customer, thank you for letting us know about your situation.
This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue.
We have just e-mailed you, so we can help out.
This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
4
Mop Roomba
on April 4, 2024
Posted by: Mo
from Madera, Ca
Verified Purchase:No
Could mop a little bit better as it leaves streaks
I would recommend this to a friend!
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Mo, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
Written by a customer while visiting store.irobot.com