Customer reviews from store.irobot.com
iRobot - BRAAVA JET M6 6113 ULTIMATE ROBOT MOP WI-FI CONNECTED - GRAPHITE
Average customer rating
2.9
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
31
4 Stars
26
3 Stars
18
2 Stars
18
1 Star
41
44%of customers recommend this product.
(
57 out of
130)
Customer Reviews for iRobot - BRAAVA JET M6 6113 ULTIMATE ROBOT MOP WI-FI CONNECTED - GRAPHITE
Customer Rating
1
Never!!
on October 22, 2024
Posted by: Jazz
from Spanish fort, Alabama
Verified Purchase:No
Constantly getting stuck, left streak on the floor, wouldn't link the map to my roomba j7+, and had hard times getting over thresholds
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Jazz, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
We have just e-mailed you in order to help out.
We have just e-mailed you in order to help out.
Written by a customer while visiting store.irobot.com
Customer Rating
2
LInk is misleading, not for mapping
on August 29, 2022
Posted by: M6 frustrated
from Houston TX
Verified Purchase:No
I was very frustrated trying to get the M6 to link to my J7 vacuum. From what I read/understood was they would link and the mapping part would be done on the M6 so it wouldn't have to map again. I sent it out 4 times mopping at over an hour each and never got close to finishing. I do have a 3400 square foot home (not all hard surface), so it's a big job. I finally read where you could use the dry sweeping pad to map quicker. That was the key. This should actually be the first step when sending it out to map. Then you can do the rooms/labels/etc and finally go mop. It also isn't covering all ground like the J7 does, like in corners and such. It does dry quick with the fluid provided. I am impressed with that. I love the J7 but no really impressed with the M6. I would recommend but will let everyone know that it's a pain getting it going and be prepared for your cleaning jobs even in small areas to take over 30 minutes to do when the J7 does the same job in 2 minutes.
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
2
Frustrated
on August 24, 2022
Posted by: Stormy
from Cortlandt, NY
Verified Purchase:No
I waited a while before writing this review so that the depth of my frustration would not come out in the composing... I failed. I have had the Braava M6 for a bit over a year, now, and I have yet to have my entire place (ground floor only) mapped or properly mopped. Little did I know that the max height for its threshold was a few mm's /below/ standard build code on a new house because, even defining thresholds, it gets stuck. I have called CS numerous times and have been told a variety of things to try; all of which I did try, and still I can't get it to work properly unless I put it in a room with a door, and close it so that it only mops that area. That, though, kind of defeats the purpose of the whole unit. I can't even find a way to jimmy-rig some thing to get it to map the whole place. Recently, upon suggestion, I reset the whole thing and managed to download the map from my Roomba (which I LOVE) to the Braava since they're supposed to be compatible. Instead, and to my frustration, I have to stalk after the thing to move it out of rooms it was never asked to go in to. Bottom line? If you live in the kind of place where you have no, or minimal height, thresholds then this is for you. If not... it's useless and frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting store.irobot.com
Customer Rating
2
Battery does not last and is expensive to replace
on November 19, 2024
Posted by: Gabe
from Payson AZ
Verified Purchase:No
It cleans well when it works. I have had it for a bit over a year and have had to replace the battery 4 times. My house is only 1560 SF so it is not a lot of space. I am very disappointed in this mop.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Gabe, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue.
We have just e-mailed you, so we can help out.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
2
Works great, when it works
on April 13, 2024
Posted by: Mori
from New york
Verified Purchase:No
I had the Braava jet m series for almost 2 years now. I bought it as a combo with the Roomba vacuum cleaner. While the Roomba works great and it is my 2nd one in the past 7 years, I'm highly disappointed from the Braava jet. It requires high maintenance, the filter in the liquid dispenser constantly being clogged and in 70% of the times I remotely activate it via the app I have errors. I replaced a battery and everything, but still experiencing those issues. If you are looking for a vacuum+ mop combos there are cheaper solutions that will have the same type quality. I genuinely expected more from iRobot.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Mori, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue.
We have just e-mailed you, so we can help out.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
1
Doesn't charge within a month after I purchased
on November 2, 2024
Posted by: M
from West Palm beach FL
Verified Purchase:No
Loved it when it was working but it doesn't charge anymore and doesn't work ... speaking to the store but it's taking time to exchange ( or fix) and our douse floor needs mopping ....
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi M, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around.
We have just e-mailed you in order to help out.
We have just e-mailed you in order to help out.
Written by a customer while visiting store.irobot.com
Customer Rating
1
This product is junk
on August 2, 2022
Posted by: Raph
from DC
Verified Purchase:No
This thing works for about a week then it becomes glitchy. Will not complete a full clean. Constantly gets stuck on objects even after you go to great lengths to remove obstacles. It seems like it will go out of its way to find an obstacle. I've had to follow behind it at least 4 times now micro managing it which completely defeats the purpose of automation. It ONLY seems to function when doing a linked clean initiated by a vacuum bot but it still can run into a number of errors that terminate the clean. It can never find its way back to it's docking port without intervention. IRobot completely dropped the ball on this product. They need to figure out the difference between algorithms in bots like the j7 and this garbage and fix it because when you look up this trash on other website it's the exact same complaints when you get past all the fake paid reviews praising this 400 dollar toy. Do not buy until they upgraded it's software significantly. This thing performs so poorly I wouldn't be surprised if someone could sue iRobot and win.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi Raph, thank you for letting us know about your situation.
This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue.
We have just e-mailed you, so we can help out.
This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue.
We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com
Customer Rating
1
This product WORKED like a dream!
on July 18, 2022
Posted by: Tech lady
from Saint John, IN.
Verified Purchase:No
When I first purchased this product I couldn't stop bragging about it to family, friends and strangers. Well the bragging has changed to complaining. My robot has docking issues. It cannot leave the base when programmed. I had a daily schedule, now I have a piece of junk. It also has leakage from the container and rust on the metal part of the base. I paid too much for this item to have so many issues with it. Don't waste your money.
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, February 19, 2026
Hi iRobot Customer, thank you for letting us know about your situation. This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue. We have just e-mailed you, so we can help out.
Written by a customer while visiting store.irobot.com