Customer reviews from lockly.com
Lockly - Vision Video Doorbell Smart Lock Deadbolt Edition - Matte Black
Average customer rating
4.8
(558 Reviews)
Rating breakdown 558 reviews
5 Stars
448
4 Stars
84
3 Stars
25
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
500 out of
514)
Customer Reviews for Lockly - Vision Video Doorbell Smart Lock Deadbolt Edition - Matte Black
Customer Rating
5
Great features
on July 10, 2024
Posted by: Montej
from Baltimore MD
I bought this a month ago and I'm so happy I did. It makes life so much easier when mom needs to come over and walk dog. I just unlock remotely for her or she puts the code in.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great help.. quick response to email
on July 15, 2024
Posted by: newtoMeCondowithLock
from oxford, Ms
Gender:Female
I like the same support rep followed all of my tickets .. he quickly responded to my last “random” getting started question.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Love my Lockley
on July 24, 2024
Posted by: Keri
from Topeka, Kansas
Gender:Female
I've had my lockley for a couple years. Have had no issues and love how easy it is to program and work. I highly recommend above the ring doorbell. I've had both and this one is off much better quality.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
3
Lockly Vision
on August 9, 2024
Posted by: Ashmore
from Florida
Gender:Female
I like the Lockly Vision, however I am still trying to get fingerprints saved and the internet box set up, still not having any luck.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, August 21, 2024
Hello,
I am sorry to hear that you are having trouble with your lock. It looks like we have reached out to you via email multiple times to get this resolved but have been unsuccessful. Please feel free to contact us directly so we can best assist.
Thank you!
I am sorry to hear that you are having trouble with your lock. It looks like we have reached out to you via email multiple times to get this resolved but have been unsuccessful. Please feel free to contact us directly so we can best assist.
Thank you!
Written by a customer while visiting lockly.com
Customer Rating
5
Great lock system
on August 11, 2024
Posted by: Vince D
from Home
Gender:Male
Love our LOCKLY Vision. Programable to open when you want. Assign codes or fingerprints or just unpick from your phone. Awesome system extremely happy with it.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Works as expected!
on August 14, 2024
Posted by: Rtistic1
Gender:Female
We purchased the Lockly lock because our previous lock required us to be only Bluetooth enabled, which means we had to be within 10 feet of the lock and we needed a tag to unlock the door.
The ability to have multiple options such as fingerprint, oun and key options are great! The responsive of the pin and the fingerprint is excellent!
I like the fact I do not need a cloud account to be notified! Please only make that optional and never required.
I would have given 5 stars but I don't like the fact I have to directly connect the hub to our modem/router and would prefer a wireless wifi connection.
Outside of that, the product works well!
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great feature
on August 19, 2024
Posted by: Jim Bowie
from Acworth, Ga
Gender:Male
I bought a month ago and very satisfied with it. Even if I am away I can see who is at the door.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great features
on September 1, 2024
Posted by: Bhatch
from Elko, Nv
Gender:Male
The door bell works great. I enjoy the features that it has to offer.
I would recommend this to a friend!
Written by a customer while visiting lockly.com