Customer reviews from lockly.com
Lockly - Vision Video Doorbell Smart Lock Deadbolt Edition - Matte Black
Average customer rating
4.8
(558 Reviews)
Rating breakdown 558 reviews
5 Stars
448
4 Stars
84
3 Stars
25
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
500 out of
514)
Customer Reviews for Lockly - Vision Video Doorbell Smart Lock Deadbolt Edition - Matte Black
Customer Rating
4
Great but with a few issues
on December 15, 2023
Posted by: Darling M.
from Nashville, TN
Gender:Male
It has worked great until a few months down the line the layer protecting the screen started to peel off. After about a year and half we started replacing the batteries every single day, which is very very annoying. Sometimes the batteries didn't even last a full 24 hours. I had to replace it with a cheap brand that doesn't ask me to replace the batteries every day.
The sad thing is: when I called to ask if it could be repaired, I was told there's NO way it could be repaired, I would get a discount IF I decided to buy a new one.
The sad thing is: when I called to ask if it could be repaired, I was told there's NO way it could be repaired, I would get a discount IF I decided to buy a new one.
Written by a customer while visiting lockly.com
Customer Rating
3
Display is not visible in bright sunlight.
on December 15, 2023
Posted by: VAlanthropy
from Columbia, SC
Gender:Male
I run an AirBNB most guests struggle to use the device in bright sunlight.
No, I would not recommend this to a friend.
Written by a customer while visiting lockly.com
Customer Rating
4
Stressfree Home Entry
on December 15, 2023
Posted by: Bostonian
from Chantilly, VA
Gender:Male
I assigned finger prints for all the family members. We can go for a walk in the neighborhood without carrying a key or worry for forgetting the key. Kids come directly home after school and they don't need to carry a key and I don't fear they will lose keys.
I can assign time-limited access codes to visitors.
I can assign time-limited access codes to visitors.
Written by a customer while visiting lockly.com
Customer Rating
3
Review
on December 15, 2023
Posted by: Ronen
from Miami
Gender:Male
In general, I like the lock but I have major problems:
1. The quality of the camera is awful - and also it is taking too much time until you get a picture
2. When using it remotely (with the bridge located 30cm from the lock) it is taking so much time- so slow.
1. The quality of the camera is awful - and also it is taking too much time until you get a picture
2. When using it remotely (with the bridge located 30cm from the lock) it is taking so much time- so slow.
other than that I am happy
thx
Written by a customer while visiting lockly.com
Customer Rating
5
Easy to use
on December 15, 2023
Posted by: DJH1
from Mundelein, IL.
Gender:Male
I bought this about 11 months ago and I have loved how easy it is to use. I have not had any issues with it.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great Lock with Camera
on December 15, 2023
Posted by: Nonna
from Delray Beach, Florida
Gender:Female
Although the lock was a bit expensive, it works great. We had it professionally installed by a locksmith to make sure it was done properly since the directions were a bit intimidating.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Love the ease of use!
on December 15, 2023
Posted by: Russ A
from Chicago IL
Gender:Male
I have more than 6 Lockley products on my homes and businesses. They are so convenient and user friendly for my properties that have traffic from family, employees, deliveries, service companies.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great doorbell and lock
on December 15, 2023
Posted by: Flocksmith
from Far rockaway, ny
Gender:Male
Great camera view and fantastic lock set. Easy to install and setup
I would recommend this to a friend!
Written by a customer while visiting lockly.com