Customer reviews from lockly.com
Lockly - Vision Video Doorbell Smart Lock Deadbolt Edition - Matte Black
Average customer rating
4.8
(558 Reviews)
Rating breakdown 558 reviews
5 Stars
448
4 Stars
84
3 Stars
25
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
500 out of
514)
Customer Reviews for Lockly - Vision Video Doorbell Smart Lock Deadbolt Edition - Matte Black
Posted by: W Hag
Gender:Male
Verified Purchase:Yes
Works as described. I bought and installed two - front and back doors.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Best door lock ever
on October 26, 2022
Posted by: Cam123
from Birmingham al
Gender:Male
Great door lock. Fingerprint reader is awesome! Definitely best door lock I’ve purchased.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great smart lock with extra features
on October 28, 2022
Posted by: Roger1
from New Jersey
Gender:Male
Have this for a few months now and am very impressed.
It’s loaded with the features that are needed the most.
I like it so far.
It’s loaded with the features that are needed the most.
I like it so far.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Garage side door lock
on October 28, 2022
Posted by: Raimin
from Salisbury,MD
Gender:Male
I always worried about whether I locked the side door to my garage. There had been some break in’s around this area so I knew I needed the best deadbolt installed with monitoring with my Wi-Fi. Now I can relax knowing the door is secure all the time
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Worth the buy.
on November 4, 2022
Posted by: Joan090
from Regina sk
Gender:Female
I bought this lockly about a couple of months ago, i was hesitant at first becaise of its price but guven its features, its exactly what i need for the kind if lifestyle i have. I work two full time jobs and its so hard to get an appointment with anything that has to do with repairs in the house or whatever. Because of this lockly vision, i can now book an installation or repair at anytime even if im not at home all i had to do was just create an access code for them and i can set it tup till when and i can always change it when i want. And also when im at home and im at the farther end of my house, if i have a guest all they had to do was just ring tye doorbell. I can always check who is at the door when someone is knocking. I only gave it a four star instead of five because it almost have everything i need except for this one, A MOTION SENSOR, It would have been a perfect lock of only this lock would have a sensor in that way even if no ine is pressing the doorbel i can always check and i would know of and when is someone is at the door or just sinoly standing there. Is there a way we can add that on existing vision locklys since we paid a whole lot more? Just thinkinh out loud. Other than that overall its 90% to good to be true lock
I would recommend this to a friend!
Response from lockly.comBy Customer Solutions, December 14, 2022
Thanks for your review! We are happy to hear you are loving your new lock! We really appreciate you taking the time to share your feedback as we're always looking for ways to improve our products and service. While there is no way to add motion detection to the Vision lock, we just released the Vision Elite which has motion detection as well as night vision. The lock is sold exclusively at Best Buy currently, but we would be happy to assist you in an return and you can purchase the lock from Best Buy directly. Please email us at help@lockly.com or give us a call at 669-500-8835, and we will be happy to assist you.
Written by a customer while visiting lockly.com
Customer Rating
5
Micah helps me
on November 7, 2022
Posted by: Ronald
from Waterford CA
Gender:Male
After some time my Lockly lock lost connection and I could not reconnect.
Micah was extremely proficient in getting me reconnected. Thank you Micah!
Micah was extremely proficient in getting me reconnected. Thank you Micah!
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Excellent lock
on November 16, 2022
Posted by: Biks
from Melbourne
Gender:Male
We bought this lock 6 weeks ago and are very happy with the lock. Finger print feature is excellent and great product overall.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Better than Great!!
on November 21, 2022
Posted by: Malinche
from San Diego
Gender:Female
I bought this on September for our vacation home and I can say nothing more than good things. I am able to open the door for maintenance and my property manager without the need to provide physical keys. The biometrics made it easy to set up my daughter so she can visit the home without the need to ask me to open the door. I havent had the need to set up codes but in due time I will be useing this feature as well. The door bell, camera, and microphone works clear as expected for this device. I am so happy that I choose this devise over other brands.
I would recommend this to a friend!
Written by a customer while visiting lockly.com