Customer reviews from hp.com
HP - OmniBook 5 16" Laptop AI PC Intel Core Ultra 7 255U - Glacier Silver
Average customer rating
4.3
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
155
4 Stars
42
3 Stars
14
2 Stars
7
1 Star
22
81%of customers recommend this product.
(
61 out of
75)
Customer Reviews for HP - OmniBook 5 16" Laptop AI PC Intel Core Ultra 7 255U - Glacier Silver
Posted by: Anonymous
from Tulsa, OK
Verified Purchase:Yes
We love this laptop! The setup was quick and easy right out of the box, and everything runs smoothly. It works great for everything we need, and the screen size is perfect. We’ve been so happy with it and would definitely recommend it to anyone looking for a reliable, easy-to-use laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
Brand new telling me I have no protection???
on December 21, 2025
Posted by: E & L grammy
Verified Purchase:Yes
I don't understand how I have no protection, I should have for a yr.
Written by a customer while visiting hp.com
Posted by: Izzy26
from New York
Verified Purchase:Yes
very slow when opening apps and navigating around.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from FL
Verified Purchase:Yes
I love my new HP OmniBook 5 laptop. It has very good power to do everything you need including all steaming functions.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: HCBren
from Brooklyn, NY
Verified Purchase:Yes
I purchased the Omni Book because support for Windows 10 was ending. Setup was very smooth, just following the online directions. As expected, opening files and websites is much faster than on my Windows 10 machine, which had a mechanical drive. Initially I had trouble accessing my old documents and photos. I got messages like "Word experienced an error in trying to open the file", and for the photos, Format not supported, or may be corrupted. Then, after some cogitation, I found I could do this by going to One Drive. Now everything seems accessible.
Written by a customer while visiting hp.com
Posted by: AvnCbtVet
Verified Purchase:Yes
This 5 16 is a great little laptop for the price. It is light and very quick
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
like the plague full of virus like programs
on December 29, 2025
Posted by: ida no
Verified Purchase:Yes
corrupted all of my devices I wanted a simple machine with windows 11 comes loaded to take over all of your devices with junk
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Peoria, AZ
Verified Purchase:Yes
It's working ok, from time to time I have to restart because the response gets real slow, or the printer does recognize print file created on notebook
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com