Customer reviews from hp.com
HP - OmniBook 5 16" Laptop AI PC Intel Core Ultra 7 255U - Glacier Silver
Average customer rating
4.1
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
28
4 Stars
12
3 Stars
4
2 Stars
1
1 Star
6
75%of customers recommend this product.
(
12 out of
16)
Customer Reviews for HP - OmniBook 5 16" Laptop AI PC Intel Core Ultra 7 255U - Glacier Silver
Posted by: Manny Mo
from DC
Verified Purchase:Yes
The PC arrived with a minor screen issue, a small peeling spot that's visible but doesn't currently affect functionality. However, I'm unsure if it might worsen over time, so I decided to let it go for now.
Later, I noticed a speaker issue. I suspected it might be driver-related, so I reinstalled the audio drivers, but the problem persisted. The glitch is brief, like a millisecond hiccup, similar to the sound of an old record skipping. I've tried multiple troubleshooting steps, but nothing has resolved it.
If the issue continues or worsens, I plan to use the warranty.
Later, I noticed a speaker issue. I suspected it might be driver-related, so I reinstalled the audio drivers, but the problem persisted. The glitch is brief, like a millisecond hiccup, similar to the sound of an old record skipping. I've tried multiple troubleshooting steps, but nothing has resolved it.
If the issue continues or worsens, I plan to use the warranty.
Written by a customer while visiting hp.com
Posted by: D. Perry
from New York, NY
Verified Purchase:Yes
So happy with my new HP. This is replacing my old 15.6 pavilion laptop which I had for 6 years. This laptop is lighter, runs quiet, has the backlight keyboard and touch screen...what more could you want. Perfect for working from home.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Thomas Fr
Verified Purchase:Yes
A nice easy to use laptop for home general use. Comes with camera, speakers, microphone, and other useful features including AI. Only short coming is not being able to connect to many devices at same time at home such as disc drive, flash drive. internet via cable, external mouse all at once due to not enough open ports. This is common with laptops because of size, but is easy to overcome with certain extra easily found cables.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3
Problems going from one HP computer to another HP computer
on October 13, 2025
Posted by: Lorraine D.
Verified Purchase:Yes
Having a serious problem trying to add my printer. Been trying for quite some time and not adding that device. Discovered the printer was purchasing sometime in 2018 - but nothing wrong with it and working great (it is the HP ENVY 6200 photo series). I am very satisfied with this printer so would you please tell me a way to add the printer to this new HP computer that I now own. Have never had a problem before with what I needed as far as going to one HP computer to another as I have had this time. Would you help out so this can be resolved?
Written by a customer while visiting hp.com
Customer Rating
5
Smart, Sleek, and Surprisingly – My HP Omnibook 5
on November 4, 2025
Posted by: Rich 0
from Bondurant, IA
Verified Purchase:Yes
I’m absolutely loving my new HP Omnibook 5. It’s sleek, fast, and incredibly intuitive—but what really blows me away is the built-in AI assistant. It’s like having a smart, responsive companion right inside my laptop.
Whether I’m organizing my day, getting help with creative projects, or just exploring ideas, the AI is always ready with thoughtful, helpful responses. It’s made everything from productivity to play feel smoother and more personalized.
The Omnibook 5 isn’t just a laptop—it’s a whole experience. If you’re looking for a device that blends power, style, and intelligence, this one’s a winner.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: HLeClare
Verified Purchase:Yes
Excellent budget tablet. Wish RAM was user upgradeable. It is soldered RAN chips. I now wish I had ordered the laptop with more RAM.
Written by a customer while visiting hp.com
Posted by: C. mcmurtrie
from new jersey
Verified Purchase:Yes
disappointed in how slow the computer performs. My old HP desktop is much much faster
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
This is the fourt HP laptop and they have all been quite functional - primarily used for MS Office applications (sometimes multiple apps and multiple files at the same time - Excel, Word, Power Point & Outlook). Occasional simple games while waiting on the phone. One issue with this new OmniBook 5 - the 'Copilot' key position seems to have displaced the CNTRL key on the right and is positioned so that a 'miss' using the left arrow brings up Copilot - a pain.
I would recommend this to a friend!
Written by a customer while visiting hp.com