Customer reviews from hp.com
HP - OmniBook 5 16" Laptop AI PC Intel Core Ultra 7 255U - Glacier Silver
Average customer rating
4.1
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
28
4 Stars
12
3 Stars
4
2 Stars
1
1 Star
6
75%of customers recommend this product.
(
12 out of
16)
Customer Reviews for HP - OmniBook 5 16" Laptop AI PC Intel Core Ultra 7 255U - Glacier Silver
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
Works great, looks good. Does what i need it to do.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: R Holland
from Toseville CA
Verified Purchase:Yes
I bought this during a great sale specifically for portable amatuer radio use. The software isn't demanding, but light weight, good WiFi, a clear and bright screen, a familiar keyboard layout and othr features that this laptop have were important.
I use 2 EliteDesk 800s in my home office and my main laptop is a 16" Envy with the i9 processor. Fro what I use it for, this seems just as fast. The screen is not a 4k, but the laptop weighs a lot less.
I think this is a great laptop for what most people would use one for. At 62% off the full retail price, this is almost a must-buy item. performance and features right in the middle and a price down at the bottom.
I have had nothing from HP computers for years, including an ultra lightweight but slower 16" with the N200 processor. There was nothing wrong with that laptop for indoor use, but the screen on the new OmniBook is soo much better in outdoor light (with shade) that I had to buy it!
I use 2 EliteDesk 800s in my home office and my main laptop is a 16" Envy with the i9 processor. Fro what I use it for, this seems just as fast. The screen is not a 4k, but the laptop weighs a lot less.
I think this is a great laptop for what most people would use one for. At 62% off the full retail price, this is almost a must-buy item. performance and features right in the middle and a price down at the bottom.
I have had nothing from HP computers for years, including an ultra lightweight but slower 16" with the N200 processor. There was nothing wrong with that laptop for indoor use, but the screen on the new OmniBook is soo much better in outdoor light (with shade) that I had to buy it!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Beeeeeeee
from Pennsylvania
Verified Purchase:Yes
This is a great computer for school and gaming
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Izzy26
from New York
Verified Purchase:Yes
very slow when opening apps and navigating around.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4
Brand new telling me I have no protection???
on December 21, 2025
Posted by: E & L grammy
Verified Purchase:Yes
I don't understand how I have no protection, I should have for a yr.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Peoria, AZ
Verified Purchase:Yes
It's working ok, from time to time I have to restart because the response gets real slow, or the printer does recognize print file created on notebook
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: mimi4u
Verified Purchase:Yes
We've stuck with HP for computers and printers for years, because they are reiable. The one I just purchased has one of the qualities I look for in a computer which is a backlit keyboard. I thought it also had a touchscreen, but sadly, it doesn't. I am only going to use it as a back up, if something goes wrong with my current laptop, because I prefer a computer with a touchscreen.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: August1919
Verified Purchase:Yes
Product review -
Has a touch screen - I didn't know that. 😘
Speakers are really bad. 😒
Lightweight and has a nice look. 😊
My mouse does not work most of the time. 😕
It is difficult to review this computer when I have been unsuccessful in setting it completely up, so I rarely get to use it - what a disappointment and such a waste of my hard-earned money 😡.
I purchased the 24/7 care pack so I would have tech support to help me set the computer up properly, but I find it odd I have no phone number to contact them. 😕
So, all things considered, even though I paid for tech support I really am unable to review a product that I can't figure out set up or how to use. 😁
Has a touch screen - I didn't know that. 😘
Speakers are really bad. 😒
Lightweight and has a nice look. 😊
My mouse does not work most of the time. 😕
It is difficult to review this computer when I have been unsuccessful in setting it completely up, so I rarely get to use it - what a disappointment and such a waste of my hard-earned money 😡.
I purchased the 24/7 care pack so I would have tech support to help me set the computer up properly, but I find it odd I have no phone number to contact them. 😕
So, all things considered, even though I paid for tech support I really am unable to review a product that I can't figure out set up or how to use. 😁
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com