Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Koala Gray
Average customer rating
4
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
66
4 Stars
14
3 Stars
7
2 Stars
6
1 Star
16
72%of customers recommend this product.
(
55 out of
76)
Customer Reviews for Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Koala Gray
Customer Rating
5
The Script is Flipped!
on August 12, 2024
Posted by: Micah B.
from Columbus, OH
Perfect for me! I am happy with my purchase! The 2024 Razr has great functionality, cool camera options and customizations that really make me feel hip. I love showing it off and letting others see that I have flipped the script!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 13, 2024
Hi Micah, We’re thrilled that you’re enjoying the Razr 2024 and all its cool features. It’s fantastic to know the functionality, camera options, and customizations are hitting the mark for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Razor Phone
on August 12, 2024
Posted by: Dona
from Kentucky
I love this phone! Very efficient, very pretty. This is my second razor flip, so happy I purchased it.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, August 12, 2024
Thank you so much for your positive feedback, Dona. We're thrilled to hear that you're enjoying your Moto Razr and that it's meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love this
on August 11, 2024
Posted by: kiddo939
from Wolfforth, texas
Still learning, but would really like to learn how to put apps on phone onto Android Auto screen. One issue, I can't figure out how to change first screen with four icons to something else on phone
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 12, 2024
Thank you for reaching out and sharing your feedback with us, Kiddo939. We appreciate your interest in learning more about Android Auto and customizing your phone’s screen. We stand by our phones and we'd like to address your concern. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4
Very cool look and features, but tiny problems
on August 9, 2024
Posted by: Mickey L
from NY
the Razr suffers of issues that are too basic for such an expensive smartphone to have. The look of the device and front display are amazing. However, the intuitive brightness constantly defaults to too dark, even when you turn off this setting. Additionally, some basic features like remembering authentication codes that are texted, is difficult for the phone to automatically do. On the Samsung Galaxy Flip Z that automation is fast and comfortable and not the glitchy mess that often occurs in the razr. The alarm feature is also hard to turn off on the front display screen, and you're forced to open the phone in order to do so.
Other than that amazing front display, good camera (the colors are a bit desaturated), amazing battery usage.
Response from motorola.comBy Mitch, Motorola Customer Care, August 9, 2024
Thank you for your detailed feedback on the Moto Razr 2024 phone, Mickey. We're sorry to hear that you’ve encountered concerns with brightness settings, text authentication code management, and the alarm feature. We understand how frustrating it can be when basic functions don’t meet expectations. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Nice upgrade!
on August 8, 2024
Posted by: P. A. L.
Everything about this new version is great. The much larger front screen, the CPU. You can just tell from last year's model which I had, that this one is so much better. I could tell as soon as I turned it on that there was just such a difference. Everything is so clear and vibrant looking when you scan the web. And they were more than fair about my trade in when I traded in last years model.
Response from motorola.comBy Mitch, Motorola Customer Care, August 8, 2024
Thank you so much for your feedback! We're thrilled to hear that you're enjoying the new version and noticing the improvements. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com