Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Koala Gray
Average customer rating
4
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
66
4 Stars
14
3 Stars
7
2 Stars
6
1 Star
16
72%of customers recommend this product.
(
55 out of
76)
Customer Reviews for Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Koala Gray
Customer Rating
3
I got this phone about a month ago and the goggle
on November 22, 2024
Posted by: Never again buy
from South carolina
I brought this phone a month ago the Google pay does not work a mess I will not recommend to nobody
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, November 22, 2024
Thank you for reaching out, and we apologize for the inconvenience you've experienced with your Google Pay. We understand how important it is for such features to work smoothly. We stand by our phones and we'd like to look into this deeper. Kindly check the email that we have sent and we'll be there to assist you.
Written by a customer while visiting motorola.com
Customer Rating
5
Small and easy to carry
on November 18, 2024
Posted by: Tgneiting
from Soda Springs, Idaho
I bought the razor flip 2024 and love it. I am a former iPhone user since iPhone came out and faithful. The Motorola razor flip has exceeded everything about the iPhone and I will never be going back.
Response from motorola.comBy Mitch, Motorola Customer Care, November 18, 2024
Thank you so much for sharing your experience, Tgneiting. We're thrilled to hear that the Moto Razr phone has exceeded your expectations and won your loyalty. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Razr 2024
on November 13, 2024
Posted by: David L
from Flint, MI
I really like the ability to fold the phone in half and stick it in my pocket. Open it to answer the phone and close it to end the call. Many, many options to get through and not something you can do in a day with the NEW phone. Don't get me wrong here. It doesn't take long to set it up so you can make and receive calls and get some other things working. However, it's been a couple of weeks and I'm still not completely done. Some of it required me to go to the web. Other stuff was just fun to set up. It's just fair to say it depends on the person and their experience. I had help from someone who lives in the same house and has the same exact phone. Again, to be honest, her settings and mine only crossed paths less than 50% of the time. Still, it was a big help.
The more I use it the more I like it. You could say it kind of grows on you.
The more I use it the more I like it. You could say it kind of grows on you.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 13, 2024
Thank you for sharing your experience with us, David. We’re thrilled to hear that you’re enjoying the foldable design and the unique way it allows you to handle calls. It’s a feature that sets our device apart, and it’s great to see that it’s adding convenience to your daily routine. We understand that the setup process can take a little time, especially when it comes to customizing all the settings to your liking. As you mentioned, each person’s preferences can make the process different, but we’re glad to hear you had help from someone close by and that you’re finding it more enjoyable as you go. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone, I love the features and the style
on November 12, 2024
Posted by: Austin Forrest
from Oak Harbor, WA
I recently purchased this device about 2-3 weeks ago now and the style of it is great. This phone is pocket friendly and has so much to offer. The outside screen is awesome for checking emails and viewing videos on YouTube. I like the fact that i can close the phone and pick up where i left off on the front screen when watching videos. The camera quality is good for what i use it for and overall I have no complaints. Best phone in terms of features and design I have ever used! The battery does last all day, but seems to run out somewhat fast for me. But the charge time makes up for it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 13, 2024
Hi Austin, We’re thrilled to hear that you’re enjoying the design and functionality of your new phone! It’s great to know that the pocket-friendly size and the ability to check emails, watch videos, and pick up where you left off on the front screen are working well for you. We’re especially glad you’re finding the camera quality to meet your needs. It's always wonderful to hear that our devices are making a positive impact on your daily experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Motorola is the best.
on September 10, 2024
Posted by: My new RAZR.
from Chicago, IL
I absolutely love my new Motorola Razr 2024 phone. I traded my iPhone 14 Pro Max for it and it was well worth it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 11, 2024
That’s fantastic to hear! We’re thrilled you’re enjoying your new phone. It’s great to know that it’s living up to your expectations. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Buy This Phone
on September 10, 2024
Posted by: aljones
from Kanarraville, Utah
I absolutely love this phone. It is different and fun. I have very small hands and love the outer display. I really don't use the inner display much. But when I need it a large screen, it works wonderfully. I am not much of picture-taker. However, I honestly don't have any complaints about the camera quality. Also, the camcorder mode is just too fun. I am a millennial mother of three just for reference. This phone does everything I need it to and is just so fun to have. The beach sand color is beautiful. The size is perfect. It fits in any pocket and doesn't slip out of everything. I have had zero issues with the battery life. I can get a couple days out of it most of the time. It keeps up with my late-night internet browsing just fine without having to worry that the battery is going to die. I do recommend a fast charger. This phone will charge in no time on one. If you're on the fence, go for it, buy this phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 10, 2024
Thank you so much for your wonderful feedback, Aljones. We’re thrilled to hear that you’re enjoying your phone and that it fits perfectly into your lifestyle. Your recommendation means a lot to us, and we’re delighted that the phone is everything you hoped for. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love this phone Great Features keep it up Motorola
on September 9, 2024
Posted by: Jay cee
from Newark NJ
I Love this Phone I think is one of the best phones in 2024 it has a lot of Great Features the Camera is awesome is a Gorgeous Phone the Display is so beautiful
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 9, 2024
Hi Jay cee, We're thrilled that you’re enjoying your phone so much. It’s fantastic to know that the camera, display, and overall design are making a positive impression. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Big Improvement from 2023
on August 20, 2024
Posted by: JobJubJub
from Redlands, CA
Front screen is a big improvement from the previous model and beat up Flip 6 with no doubt while I got both and compared it. A lot of things that I could do on Motorola front screen, but not from Flip 6 which limited apps that could run.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 20, 2024
Hi JobJubJub, We’re thrilled to hear that you’re impressed with the front screen on our latest model. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com