Customer reviews from Samsung US
Samsung - Standard TV Remote Controller
Average customer rating
4.7
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
140
4 Stars
25
3 Stars
6
2 Stars
1
1 Star
5
97%of customers recommend this product.
(
65 out of
67)
Customer Reviews for Samsung - Standard TV Remote Controller
Customer Rating
5
THE PRODUCT WORKS GREAT AND EASY TO USE
on October 31, 2025
Posted by: Cindyvf
[This review was collected as part of a promotion.] Works great and easy to function. Works great and easy to function
Works great and easy to function
Works great and easy to function
Works great and easy to function
Works great and easy to function
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on November 2, 2025
Posted by: MamaToASoldier
[This review was collected as part of a promotion.] Great remote and universal use. Great battery life as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Super easy to use
on November 4, 2025
Posted by: Helloheyhi
[This review was collected as part of a promotion.] Very easy to set up/program. Really impressed with the easy instructions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This remote.Is a universal and it has every featur
on November 5, 2025
Posted by: Hennessey
[This review was collected as part of a promotion.] Even cheaper than downloading it on your phone.Which charges you a monthly fee. It's lightweight, it's comfortable in my hand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Universal IR Remote
on November 9, 2025
Posted by: amandaskool
[This review was collected as part of a promotion.] This IR remote does everything that I need to do with my TV. Change channels, volume, change apps, brightness of the TV. This remote does way more than majority of the remotes in stores. I absolutely love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product versatility!
on November 12, 2025
Posted by: FlacoskiConvenience
[This review was collected as part of a promotion.] I love being able to switch between my TV & sound bar, in every room of the house!!
10/10 would recommend
10/10 would recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Remote needs improvement
on January 4, 2026
Posted by: Plzreadsams7n
from Oregon
They made the remote symmetrical , so that every time you pick it up in the dark , you hit the wrong button. It is absolutely a frustrating remote.You can't disable you can't change anything on it.
Response from Samsung USBy Samsung Specialist, January 5, 2026
Hi there,
Thank you for sharing your thoughts on Samsung's Universal IR Remote - we'll be sure to pass this feedback along to our product teams.
If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on Samsung's Universal IR Remote - we'll be sure to pass this feedback along to our product teams.
If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 8, 2026
Posted by: Love shopping
[This review was collected as part of a promotion.] Great remote for anyone that has lost theirs. Can't recommend a better one than this one because it's a frigging Samsung man!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US