Customer reviews from Samsung US
Samsung - Standard TV Remote Controller
Average customer rating
4.7 out of 5
4.7
(328 Reviews)
Open Ratings Snapshot
Rating breakdown 328 reviews
5 Stars
254
4 Stars
59
3 Stars
9
2 Stars
1
1 Star
5
99%of customers recommend this product. 
(
168 out of 170
)
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Customer Reviews for Samsung - Standard TV Remote Controller
Customer Rating
5 out of 5
5
Universal Samsung Remote
on May 16, 2025
Posted by: EasyRemote
[This review was collected as part of a promotion.] Use for TV access and switching inputs
Easy to use
Great design
Use for TVs
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy set up
on May 2, 2025
Posted by: Ezytouse
[This review was collected as part of a promotion.] It's was insanely easy to set up and use my remote for everything I needed
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung remote
on April 30, 2025
Posted by: Mike
My remote control broke, trying to get another, just not in stock
Response from Samsung USBy Samsung Specialist, May 1, 2025
Hi Mike,

I'm sorry to hear your IR Remote sustained damage. If this item is out of stock on our website, please know you can also purchase a new remote from Samsung Parts: https://samsungparts.com/products/vg-tm1240an-za

If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Universal IR Remote works great even with my roku
on April 28, 2025
Posted by: Kinkyvirgo69
[This review was collected as part of a promotion.] This samsung universal ir remote works better than the old remote that came with the TV pretty much does everything except wash dishes or mop.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You can control more than 1 tv related appliances
on April 21, 2025
Posted by: Cricky
[This review was collected as part of a promotion.] I love this remote. It's easy to program and I can control not only my TV but the fire stick thing, the DVD player, and Netflix
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Universal Remote Backlit Feature?
on April 19, 2025
Posted by: Dogmother160
from Buffalo, NY
Have been trying to determine if the universal remote has a backlit feature for dark viewing areas. Chat bot didn't know what I was talking about. We have 7 Samsung tvs in our home. Would be great to get a definitive answer. Thank you
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use and program
on April 12, 2025
Posted by: Bestremotes
[This review was collected as part of a promotion.] I will refer friends and family to this item. We always seem to lose remote control or spill something on them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on March 30, 2025
Posted by: Remote
[This review was collected as part of a promotion.] Best remote ever. Definitely recommend. Easy-to-use and learn.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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