My remote control broke, trying to get another, just not in stock
Response from Samsung USBy Samsung Specialist, May 1, 2025
Hi Mike,
I'm sorry to hear your IR Remote sustained damage. If this item is out of stock on our website, please know you can also purchase a new remote from Samsung Parts: https://samsungparts.com/products/vg-tm1240an-za
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
[This review was collected as part of a promotion.] This samsung universal ir remote works better than the old remote that came with the TV pretty much does everything except wash dishes or mop.
[This review was collected as part of a promotion.] I love this remote. It's easy to program and I can control not only my TV but the fire stick thing, the DVD player, and Netflix
Have been trying to determine if the universal remote has a backlit feature for dark viewing areas. Chat bot didn't know what I was talking about. We have 7 Samsung tvs in our home. Would be great to get a definitive answer. Thank you
[This review was collected as part of a promotion.] I will refer friends and family to this item. We always seem to lose remote control or spill something on them.