Customer reviews from Samsung US
Samsung - Standard TV Remote Controller
Average customer rating
4.7
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
254
4 Stars
59
3 Stars
9
2 Stars
1
1 Star
5
99%of customers recommend this product.
(
168 out of
170)
Customer Reviews for Samsung - Standard TV Remote Controller
Customer Rating
5
Works great
on July 7, 2025
Posted by: Cowboy
[This review was collected as part of a promotion.] It is a replacement for the original because I broke the original. It works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Remote
on July 3, 2025
Posted by: ManCave
[This review was collected as part of a promotion.] Great remote. I've had no problems operates effectively on the TV I purchased it for. Easy setup. Reliable product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is easy to use
on June 28, 2025
Posted by: Mjhannah
[This review was collected as part of a promotion.] I love this remote. The buttons are really soft. It's easy to learn how to navigate the remote and I can use it with all of my devices. I definitely recommend getting one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product was easy to use and the look is great
on June 20, 2025
Posted by: Russ21098
[This review was collected as part of a promotion.] I use this product for my Samsung tv, I game and watch TV. It's very easy to get use to the buttons and easy to use as well. The buttons have a nice feel, and the design for the remote is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good ergonomics
on June 19, 2025
Posted by: Amongusisanamazinggame
[This review was collected as part of a promotion.] This remote fits perfectly in my hand and is responsive and overall just good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on June 18, 2025
Posted by: Cj2384
[This review was collected as part of a promotion.] Has all the options as far as buttons to control the TV ,VCR ,DVD player and Blu-ray player. Easy to connect to your TV without any issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Does the job I guess
on June 10, 2025
Posted by: Janalynn
[This review was collected as part of a promotion.] This was insanely hard to figure out the codes needed to set up to pair with the tv it took me over an hour
Value
3
Response from Samsung USBy Samsung Specialist, June 11, 2025
Janalynn,
Thank you for sharing your user experience. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your user experience. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Awful
on May 31, 2025
Posted by: Not this Time
Remote buttons are not placed in a user friendly position. When picking up the remove, one always picks it up with the logo on top (upside down) This is due to the feel of the remote and it's shape. Unfortunately, when searching for a different Samsun remote for my TV model, Samsung does not offer any.
Response from Samsung USBy Samsung Specialist, June 2, 2025
Hi,
Thank you for sharing your thoughts on Samsung's IR Remote - we'll be sure to pass this along to our internal teams.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on Samsung's IR Remote - we'll be sure to pass this along to our internal teams.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US