Customer reviews from Samsung US
Samsung - Standard TV Remote Controller
Average customer rating
4.7
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
254
4 Stars
59
3 Stars
9
2 Stars
1
1 Star
5
99%of customers recommend this product.
(
168 out of
170)
Customer Reviews for Samsung - Standard TV Remote Controller
Customer Rating
1
Worst Clicker on the Planet!
on December 19, 2025
Posted by: Patti
This Remote is HORRIBLE!!!
Not only do you not see any buttons unless you turn on a light! You can’t feel which buttons are what! They’re FLAT NOT RAISED & most clickers now you can speak into! This clicker is HORRIBLE!
Not only do you not see any buttons unless you turn on a light! You can’t feel which buttons are what! They’re FLAT NOT RAISED & most clickers now you can speak into! This clicker is HORRIBLE!
Response from Samsung USBy Samsung Specialist, December 22, 2025
Patti,
Thank you for sharing your thoughts on Samsung's IR Remote - we'll pass your feedback to our design teams.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on Samsung's IR Remote - we'll pass your feedback to our design teams.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The product have a great short cuts on TV apps
on December 9, 2025
Posted by: John26Myruck
[This review was collected as part of a promotion.] The remote have some great features on it like the home button.and more things that makes it unique. A lot
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Remote
on November 15, 2025
Posted by: Wils0nsrem0te
[This review was collected as part of a promotion.] It workes great even when its a substitute for a remote you had lost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Plenty of buttons
on November 13, 2025
Posted by: Manhands78
[This review was collected as part of a promotion.] For starters put a light for night time, and it can use notches on the arrows below that can be helpful to feel where you are when moving selections, because every time you want to move up down or left you always touching the guide button, or you switching to the Samsung plus option, you might touch the exit button, or the return button... you don't know where you are when you want to select your arrows. you have the " settings button" so small and at the bottom you wouldn't even know it's there, changing some of the options for the guide, Netflix, category you could move them away from the arrows I shouldn't turn on other TV selections when I'm only trying to navigate through the menu screen, I know they are convenient but not knowing where you are if you're not looking at the remote can be irritating I shouldn't have to watch what I'm touching if I don't have a guide knowing where I am
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product versatility!
on November 12, 2025
Posted by: FlacoskiConvenience
[This review was collected as part of a promotion.] I love being able to switch between my TV & sound bar, in every room of the house!!
10/10 would recommend
10/10 would recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and see all buttons
on November 10, 2025
Posted by: Rene1234
[This review was collected as part of a promotion.] Love my remote, its easy to use and see buttons and wording
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Universal IR Remote
on November 9, 2025
Posted by: amandaskool
[This review was collected as part of a promotion.] This IR remote does everything that I need to do with my TV. Change channels, volume, change apps, brightness of the TV. This remote does way more than majority of the remotes in stores. I absolutely love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on November 5, 2025
Posted by: Crzygem
[This review was collected as part of a promotion.] Great product easy to understand and use.. this product is compatible with many tvs
Value
5
Written by a customer while visiting Samsung US