Customer reviews from Samsung US
Samsung - Standard TV Remote Controller
Average customer rating
4.7
(269 Reviews)
Rating breakdown 269 reviews
5 Stars
210
4 Stars
45
3 Stars
8
2 Stars
1
1 Star
5
99%of customers recommend this product.
(
134 out of
136)
Customer Reviews for Samsung - Standard TV Remote Controller
Customer Rating
5
This product was easy to use and the look is great
on June 20, 2025
Posted by: Russ21098
[This review was collected as part of a promotion.] I use this product for my Samsung tv, I game and watch TV. It's very easy to get use to the buttons and easy to use as well. The buttons have a nice feel, and the design for the remote is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good ergonomics
on June 19, 2025
Posted by: Amongusisanamazinggame
[This review was collected as part of a promotion.] This remote fits perfectly in my hand and is responsive and overall just good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on June 18, 2025
Posted by: Cj2384
[This review was collected as part of a promotion.] Has all the options as far as buttons to control the TV ,VCR ,DVD player and Blu-ray player. Easy to connect to your TV without any issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Does the job I guess
on June 10, 2025
Posted by: Janalynn
[This review was collected as part of a promotion.] This was insanely hard to figure out the codes needed to set up to pair with the tv it took me over an hour
Value
3
Response from Samsung USBy Samsung Specialist, June 11, 2025
Janalynn,
Thank you for sharing your user experience. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your user experience. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Awful
on May 31, 2025
Posted by: Not this Time
Remote buttons are not placed in a user friendly position. When picking up the remove, one always picks it up with the logo on top (upside down) This is due to the feel of the remote and it's shape. Unfortunately, when searching for a different Samsun remote for my TV model, Samsung does not offer any.
Response from Samsung USBy Samsung Specialist, June 2, 2025
Hi,
Thank you for sharing your thoughts on Samsung's IR Remote - we'll be sure to pass this along to our internal teams.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on Samsung's IR Remote - we'll be sure to pass this along to our internal teams.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Universal Samsung Remote
on May 16, 2025
Posted by: EasyRemote
[This review was collected as part of a promotion.] Use for TV access and switching inputs
Easy to use
Great design
Use for TVs
Easy to use
Great design
Use for TVs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy set up
on May 2, 2025
Posted by: Ezytouse
[This review was collected as part of a promotion.] It's was insanely easy to set up and use my remote for everything I needed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung remote
on April 30, 2025
Posted by: Mike
My remote control broke, trying to get another, just not in stock
Response from Samsung USBy Samsung Specialist, May 1, 2025
Hi Mike,
I'm sorry to hear your IR Remote sustained damage. If this item is out of stock on our website, please know you can also purchase a new remote from Samsung Parts: https://samsungparts.com/products/vg-tm1240an-za
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
I'm sorry to hear your IR Remote sustained damage. If this item is out of stock on our website, please know you can also purchase a new remote from Samsung Parts: https://samsungparts.com/products/vg-tm1240an-za
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US