Customer reviews from Samsung US
Samsung - Standard TV Remote Controller
Average customer rating
4.7
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
111
4 Stars
18
3 Stars
3
2 Stars
1
1 Star
5
98%of customers recommend this product.
(
48 out of
49)
Customer Reviews for Samsung - Standard TV Remote Controller
Customer Rating
5
Love it
on February 4, 2026
Posted by: Not ya momma
from Sc
[This review was collected as part of a promotion.] Love this product would recommend this to my family
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big clear easy to see buttons
on November 12, 2024
Posted by: Wildefire
[This review was collected as part of a promotion.] I like this remote is not to heavy or bulky it's easy to use and the buttons are easy to see and find and use when typing in emails and passwords
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not programming
on December 7, 2024
Posted by: C14u2nv
[This review was collected as part of a promotion.] I can't get it to program so I can use it on other non-samsung devices.
Value
2
Response from Samsung USBy Samsung Advisor, December 9, 2024
Hi C14u2nv,
We appreciate your feedback on the issues you’re having with your remote control. Please try the below troubleshooting steps.
First, check if the remote is sending an IR signal. If it is sending an IR signal, you will see a red colored light coming from the remote control. If you are not seeing a red light, try and changing out the batteries.
Next, please ensure Anynet+ (HDMI-CEC) is enabled on your TV. With Anynet+, you can control external devices that are connected to your TV with HDMI using your TV remote. To turn on Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC).
If your cable box does not support HDMI-CEC, you will not be able to use Anynet+. You may want to contact your cable company to see if an upgraded box is available. If an upgraded box is not available, you will simply need to enable the Universal Remote feature on your TV’s remote with these set-up steps: (See: ‘Set up universal remote’)
I hope this helps. For further assistance, please call Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your feedback on the issues you’re having with your remote control. Please try the below troubleshooting steps.
First, check if the remote is sending an IR signal. If it is sending an IR signal, you will see a red colored light coming from the remote control. If you are not seeing a red light, try and changing out the batteries.
Next, please ensure Anynet+ (HDMI-CEC) is enabled on your TV. With Anynet+, you can control external devices that are connected to your TV with HDMI using your TV remote. To turn on Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC).
If your cable box does not support HDMI-CEC, you will not be able to use Anynet+. You may want to contact your cable company to see if an upgraded box is available. If an upgraded box is not available, you will simply need to enable the Universal Remote feature on your TV’s remote with these set-up steps: (See: ‘Set up universal remote’)
I hope this helps. For further assistance, please call Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Universal IR Remote works great even with my roku
on April 28, 2025
Posted by: Kinkyvirgo69
[This review was collected as part of a promotion.] This samsung universal ir remote works better than the old remote that came with the TV pretty much does everything except wash dishes or mop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
easy use
on September 22, 2025
Posted by: bluigia
Better and easy to use. Much better than new ones
Written by a customer while visiting Samsung US
Customer Rating
5
This is a good thing
on October 1, 2025
Posted by: Flaco13
[This review was collected as part of a promotion.] I used it on my tv in the room thank you very much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it great remote
on October 5, 2025
Posted by: CoachfourLife
[This review was collected as part of a promotion.] I love it. Great product. I only have Samsung items. Please let me WIN.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on November 5, 2025
Posted by: Crzygem
[This review was collected as part of a promotion.] Great product easy to understand and use.. this product is compatible with many tvs
Value
5
Written by a customer while visiting Samsung US