Customer reviews from blackanddeckerappliances.com
Black+Decker - Performance Helix 5 speed Hand Mixer - Black
Average customer rating
4.6
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
287
4 Stars
41
3 Stars
7
2 Stars
10
1 Star
17
93%of customers recommend this product.
(
318 out of
343)
Customer Reviews for Black+Decker - Performance Helix 5 speed Hand Mixer - Black
Customer Rating
5
Great mixer!
on January 21, 2022
Posted by: Mrs Boone
from Arkansas
Gender:Female
[This review was collected as part of a promotion.] My husband ran out and bought me the black and decker mixer today so I could make us an Italian cream cake. The last mixer broke and it wasn’t black and decker. This mixer has great power and I love it!!’ I can’t say enough about it.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
nice storage
on December 27, 2021
Posted by: Naughty
from clinton, Iowa
Gender:Female
[This review was collected as part of a promotion.] I was impressed that the mixer came with a case to store the beaters, etc. The only issue was that the beaters were hard to eject the first few times. Works great!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great mixer
on December 20, 2021
Posted by: PAC77
from Chesapeake
Gender:Female
I bought my mom this mixer and really liked it so I bought me one. The dough beaters accessory is great. They don’t throw flour everywhere and make a mess.
Downside, the beaters are hard to insert and eject especially for an elderly woman.
Otherwise, it’s a great mixer.
Downside, the beaters are hard to insert and eject especially for an elderly woman.
Otherwise, it’s a great mixer.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, December 21, 2021
Thank you for providing your feedback regarding your Black+Decker Performance HELIX™ Premium Hand Mixer. I’m sorry to hear to hear of the difficulties you're having with the beaters, but I'm glad to hear that you do like your hand mixer. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42185044 so that I may be able to better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Died after 1batch of cookie dough
on December 19, 2021
Posted by: PepperJoe
from Austin, Texas
Gender:Male
Made one batch of cookies and would not start again ! Hopefully the warranty is painless.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, December 21, 2021
Thank you for offering your feedback regarding your Black+Decker Performance HELIX™ Premium Hand Mixer. I’m sorry to hear that your hand mixer had stopped working. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your hand mixer has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Mixin with the best!
on December 16, 2021
Posted by: MSCMOMMA
from Okmulgee, Ok
Gender:Female
[This review was collected as part of a promotion.] I absolutely love this hand mixer! Its lightweight and compact and the attachments are a great addition. I have always had metal bladed mixers but the plastic/or like item these are made of are great. They are very easily cleaned and fit in smaller spaces or in the bottom.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Very powerful
on December 16, 2021
Posted by: Carliarr
from Granbury tx
Gender:Female
[This review was collected as part of a promotion.] [Employee of blackanddeckerappliances] Wow this mixer works so well. First of all it’s very cool and stylish looking. Has quality beaters and easy to cleans. Love the color and the speed. Would recommend this to anyone looking for a hand mixer.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Not that great
on December 16, 2021
Posted by: Shannon N
from Abilene,Tx
Gender:Female
[This review was collected as part of a promotion.] Did not care for this hand mixer. It seemed like batter would work its way up the beaters and wrap around them. It is also a very loud mixer. It works okay on a more liquid batter but cookie doughs and anything of substance isn't for this mixer.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, December 20, 2021
Thank you for providing your feedback on your Black+Decker Helix Performance Hand Mixer. I’m sorry to hear you’ve had some trouble using the helix beaters. The helix beaters were designed to provide efficient general mixing. Please make sure your mixing bowl is large enough to accommodate your mixing job, as the helix beaters work best when the dough or batter is under 2” deep. Additionally, for thicker doughs we recommend switching to the included dough hooks after most of the flour has been added. I want to ensure your concerns are fully resolved; please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42184386 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Get one!
on December 16, 2021
Posted by: Fayefaye2
from Florida
Gender:Female
[This review was collected as part of a promotion.] This is one of the best handheld mixers I have ever owned. It must be the helix design mixes your food perfectly. It comes with a couple other different utensils that can be used to mix. It goes super fast mixing, and even has a turbo button for when you need that smooth finish to your batter! I like how easy it is to hold and to operate. Not very loud either love that! I would definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com