Customer reviews from blackanddeckerappliances.com
Black+Decker - Performance Helix 5 speed Hand Mixer - Black
Average customer rating
4.6
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
287
4 Stars
41
3 Stars
7
2 Stars
10
1 Star
17
93%of customers recommend this product.
(
318 out of
343)
Customer Reviews for Black+Decker - Performance Helix 5 speed Hand Mixer - Black
Customer Rating
5
Great little mixer!
on February 10, 2020
Posted by: Whan624
from Missouri
Gender:Female
[This review was collected as part of a promotion.] I love this little mixer. It has a lot of power and is relatively quiet. I like the plastic beaters so I can use this in my instant pot to shred if I want without damaging my non stick pot!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
The Ideal Hand Mixer
on October 17, 2020
Posted by: Lyd639
from Santa Maria, Ca
Gender:Female
Since my hands are completely numb and I have very little strength in my arms I finally found a mixer that is easy for me to use. Now I can enjoy my baking.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Well made
on November 10, 2020
Posted by: Lady Diva
Gender:Female
[This review was collected as part of a promotion.] Just purchased it. It seems that it’s a well made product.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Just what I was looking for.
on November 30, 2020
Posted by: Jewells
from Madison Wi
Gender:Female
[This review was collected as part of a promotion.] Used it one snd already love it! Smooth and powerful when needed.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Lightweight
on December 30, 2020
Posted by: Kitkat
from California
Gender:Female
[This review was collected as part of a promotion.] I just purchased this product on the 20thof Dec, rec’d delivery on the 17th l made cookies for Christmas & l was so pleased the new mixer by Black & Decker was so much lighter with better features then the blk/decker that l used for all my baking needs for over 20 +yrs.(given to me as a gift)!
It was a pleasure to make my cookie dough
My ingredients were so easy to mix & they were light & fluffy , l could sit the mixer on the edge of the bowl versus standing it on the counter ! My prep time was cute in half & less splattering , l was skeptical about the beaters when l held them in my hand but l will say they were amazing! I am so elated that l purchased this new product & the bonus is the holder , previously l had to house the beaters in a plastic container where this one comes with a holder that puts all parts together in one place !!! A fantastic idea !! Way to go Black & Decker
It was a pleasure to make my cookie dough
My ingredients were so easy to mix & they were light & fluffy , l could sit the mixer on the edge of the bowl versus standing it on the counter ! My prep time was cute in half & less splattering , l was skeptical about the beaters when l held them in my hand but l will say they were amazing! I am so elated that l purchased this new product & the bonus is the holder , previously l had to house the beaters in a plastic container where this one comes with a holder that puts all parts together in one place !!! A fantastic idea !! Way to go Black & Decker
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
No low setting.
on March 17, 2021
Posted by: Jmcw
from AZ
Gender:Female
Will be calling B & D as I think this may be faulty. At the #1 speed it is so fast the food flies out of the bowl regardless of the size bowl I use. I haven’t called the company yet but feel if this is the way it’s intended just be prepared that the power is super high
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, March 17, 2021
Thank you for offering your feedback regarding your Black+Decker Helix Performance™ Premium Hand Mixer. I’m sorry to hear of the experience you've had with your hand mixer. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your hand mixer has a three year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Usable product
on May 26, 2021
Posted by: tsalbright77
from NC
Gender:Female
[This review was collected as part of a promotion.] This is a review for a free product, and my honest review. I like the look, storage case, great speed, and easy to hold. My issue is when using the beaters, whatever I'm mixing goes up the beaters! When making a cake and the mix/batter keeps rising up the beaters and eventually to the bottom of the mixer making a mess. You have to constantly stop and scrape whatever you’re mixing back down off of the beaters. It’s not the worst they are usable just takes getting use to them.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, May 26, 2021
Thank you for providing your feedback on your Black+Decker Helix Performance Hand Mixer. I’m sorry to hear you’ve had some trouble using the helix beaters. The helix beaters were designed to provide efficient general mixing. Please make sure your mixing bowl is large enough to accommodate your mixing job, as the helix beaters work best when the dough or batter is under 2” deep. Additionally, for thicker doughs we recommend switching to the included dough hooks after most of the flour has been added. We want to ensure your concerns are fully resolved; please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42111029 used in your review if we can further assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Works great
on June 23, 2021
Posted by: Skuba1
[This review was collected as part of a promotion.] This hand mixer works great! The storage container it comes with is perfect, no more searching for beaters in the drawer, it's all stored together. The beaters have little grooves that you have to lock into the hand mixer or else they come out, I thought it was defected at first until I looked closer. There is a turbo button to go faster but you have to hold it down the whole time you want to use it.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com