Customer reviews from blackanddeckerappliances.com
Black+Decker - Performance Helix 5 speed Hand Mixer - Black
Average customer rating
4.6
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
287
4 Stars
41
3 Stars
7
2 Stars
10
1 Star
17
93%of customers recommend this product.
(
318 out of
343)
Customer Reviews for Black+Decker - Performance Helix 5 speed Hand Mixer - Black
Customer Rating
2
I Love my mixer!
on July 10, 2020
Posted by: rockypointmama
from Rocky Point, NC
Gender:Female
[This review was collected as part of a promotion.] I got a Helix Performance Premium hand mixer a couple of weeks ago. I havent owned a mixer in years! I always used a spoon. Not any more!! I absolutely LOVE my new mixer! It does everything! I can mix cakes & brownies or i can make bread! I love that it attaches to my bowl and everything is contained together, so u wont lose ur parts! I find myself thinking of things to make just so i can use it again!!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, July 11, 2020
Thank you for sharing your feedback regarding your Black+Decker Helix Performance™ Premium Hand Mixer. I’m glad to hear that you love your hand mixer! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 41967470 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Blown away
on July 10, 2020
Posted by: Diesel82
from Illinois, United States
Gender:Female
[This review was collected as part of a promotion.] I absolutely LOVE the newer design. The material on the Helix "blades" is fantastic, lightweight, durable and easy to clean. I really feel like my mixing time is less than normal and I get more aeration in my dips.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great features
on July 10, 2020
Posted by: Smyers
from Moravia, NY
Gender:Female
[This review was collected as part of a promotion.] Love that it has a storage place for all the pieces.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Like the storage case
on July 9, 2020
Posted by: vcook
from Michigan, United States
Gender:Female
[This review was collected as part of a promotion.] I got this mixer to test for free. It works just fine. I worry about the nylon beaters holding up over time, but the other attachments are metal and work great. The snap on storage case is a bonus and makes it easy to keep the attachments together. Good amount of power with the 5 speeds, and easy clean up with the popping out of the beaters. All around a nice mixer.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, July 11, 2020
Thank you for offering your feedback regarding your Black+Decker Helix Performance™ Premium Hand Mixer. I'm sorry to hear that you were somewhat disappointed in the design of the beaters, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new hand mixer will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 41967466, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Better Beaters
on July 9, 2020
Posted by: slgr
from Milwaukee,WI.
[This review was collected as part of a promotion.] I've had the same Black+Decker mixer for over 10+ years. This new one has a nice case to keep everything together. My old one had parts in a drawer separate from the mixer, so I had to dig for them every time. This is the first time I had a mixer with a wire whisk and dough hooks. I didn't have to get my big unit out to do what this unit does. The whisk was really awesome to use, easier than the manual type. Cleaning the beaters was easier too. They also snap in different from other mixers. They each have different notch design to put it in correctly. If what you are mixing is too thick , just switch from beaters to the hooks. I couldn't believe it when I saw it had a 3 year warranty too.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Black and Decker - Helix Performance™ Premium Hand
on July 8, 2020
Posted by: Meme005
from Iron River, MI
Gender:Female
[This review was collected as part of a promotion.] This mixer sure does have the power....I was easily able to whip cream cheese straight from the refrigerator with out a problem! The 5 speeds is nice, you can start off super slow so everything isn't flung out of your bowl yet there is a special turbo boost for super thick ingredients. All accessories are stored conveniently in the storage case, which uses the mixer itself as the snap-on cover. No more looking for the beaters! Very nice light weight mixer.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Nice hand mixer
on July 8, 2020
Posted by: AlainaP
[This review was collected as part of a promotion.] Hand mixers are always a nice option to have when you need to whip something up. I have a large stand mixer, but hand mixers can be much easier and convenient. This product was impressive. The different speeds as well as turbo option give various control options during use. Once you get the hang of application and removal of the attachments, it’s pretty simple to use. The helix beaters are a cool change and help mix things up quicker and easier. The only issue I have with them is that they are made of a plastic material and I am worried they will break at some point. The storage case is very convenient and makes it to where I don’t have to worry about attachments getting lost. Overall, it’s a nice mixer that can handle mixing a variety of ingredients. I was satisfied with the product.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, July 11, 2020
Thank you for offering your feedback regarding your Black+Decker Helix Performance™ Premium Hand Mixer. I'm sorry to hear that you were somewhat disappointed in the design of the beaters, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new hand mixer will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 41967463, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Excellent mixe3
on July 8, 2020
Posted by: Aisha82
from Athol, MA, United States
Gender:Female
[This review was collected as part of a promotion.] I received this as a free sample to try and am absolutely in love with it. I had a very old hand mixer that has seen its days. This one worked quickly and was easy to manage. Cleaning it was a breeze as well.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com