Customer reviews from blackanddeckerappliances.com
Black+Decker - Performance Helix 5 speed Hand Mixer - Black
Average customer rating
4.6
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
287
4 Stars
41
3 Stars
7
2 Stars
10
1 Star
17
93%of customers recommend this product.
(
318 out of
343)
Customer Reviews for Black+Decker - Performance Helix 5 speed Hand Mixer - Black
Customer Rating
5
Awesome mixer
on July 30, 2020
Posted by: Axepupp24
from Manchester,tn
Gender:Female
[This review was collected as part of a promotion.] I love that it has a case u can put over it and holds attachments.it has a better width on the beaters for more coverage and its got multiple attachments.works great and easy to clean and store
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
BEST HAND MIXER I'VE EVER OWNED!!
on July 29, 2020
Posted by: Jake1989
from Bay St louis MS
Gender:Male
[This review was collected as part of a promotion.] I absolutely love my BLACK AND DECKER HELIX PERFORMANCE HAND MIXER. My favorite part is that it has a stow away box to put it in after use. It not only comes with the normal whisk for mixing, it also comes with a second attachment for thicker mixing as in cookies. I thought that was really cool. It has a variation of speeds and is extremely easy to use and clean. Best hand mixer I've ever owned. I wish I could add my pictures but it's won't let me load them.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Love it
on July 21, 2020
Posted by: Tim13
from Astatula Florida
Gender:Male
[This review was collected as part of a promotion.] My wife is a baker and she loves it. Easy to use, clean and put away. The different beaters are good.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
My little helper!
on July 19, 2020
Posted by: TiffanyK
[This review was collected as part of a promotion.] I am in love with this handheld mixer! I love the new beater design,and noticed right away how quiet it was when I turned it on. It blended my ingredients nicely. I also love the whisk attachment,and have used it numerous times. It always does it quickly and without much effort. I also like the multiple speeds,and there's even a boost button if you just need a quick boost of power.I will definitely continue using this one and recommend you try it too!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Lightweight and Powerful!
on July 19, 2020
Posted by: GeeGee
from Castlewood, VA
Gender:Female
[This review was collected as part of a promotion.] The first thing I noticed about this hand mixer when I took it out of the box is how lightweight it is. (My old mixer is a little heavy). I have used this one a few times without any problems. I love the Helix blades. They do not scratch up my bowls and the batter does not splatter as bad.
It comes with the Helix blades, a whisk and bread dough hooks. There is a snap-on case that stores all the accessories and then fits on the bottom of the mixer. It has 5 speeds and a turbo button. I have mixed cream cheese and shredded cheese together without any problems. I have also creamed potatoes and they turned out great without being lumpy. This will be my go-to mixer over my older one. I received this free in return for my opinion.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Wonderful Mixer
on July 17, 2020
Posted by: Jchutchins
from Orangeburg Sc
Gender:Female
[This review was collected as part of a promotion.] This mixer is wonderful! I love how easy it was to use and sit up! It comes with nylon mixers that work great, dough hooks for bread, and a wire whisk. I can be used with many different recipes and ingredients. It comes with a storage box that all the equipment fits in and the mix sit perfectly in and closes the box. It has 5 speed and a turbo boost. This mixer is very well made.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Great for light duty
on July 17, 2020
Posted by: BoBoBean
from Dixon, IL, United States
Gender:Female
[This review was collected as part of a promotion.] I received this product for reviewing purposes and was somewhat disappointed in it's performance. The Helix beaters work great for cake batter or eggs, but I wouldn't recommend them for anything heavier. I tried using for creaming butter and sugar and it just didn't mix as quickly as older mixers with metal beaters. The mixture kept creeping up the beaters requiring me to stop multiple times to push the mixture back down. The beaters can go into the unit only one way, so you have to pay attention to the notches on the beaters to insert properly. The helix beaters are kind of a pain to rinse too. I will use this mixer in the future for very light work, but use my stand mixer for the heavier stuff. It is handy storing all the beaters in the storage box, but the mixer doesn't always snap tight into the box. I wouldn't recommend this product for overall use.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, July 21, 2020
Thank you for offering your feedback regarding your Thank you for offering your feedback regarding your Black+Decker Helix Performance™ Premium Hand Mixer. I’m sorry to hear of the difficulties you're having with your hand mixer. The helix beaters were designed to provide efficient general mixing. Please make sure your mixing bowl is large enough to accommodate your mixing job, as the helix beaters work best when the dough or batter is under 2” deep. Additionally, for thicker doughs we recommend switching to the included dough hooks after most of the flour has been added. If that does not help, I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your hand mixer has a three year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Absolutely in love with the mixer
on July 16, 2020
Posted by: Jessica89
from WA
Gender:Female
[This review was collected as part of a promotion.] I'm picky when it comes to handheld mixers as i have only found 1 that actually works for me and this one works great for everything i need. I've used it for baking and mixing and everything in between.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com