Customer reviews from Targus
Targus - Bluetooth 4.0 Dual-Mode Micro-USB Adapter - Black
Average customer rating
2
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
4
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
19
18%of customers recommend this product.
(
2 out of
11)
Customer Reviews for Targus - Bluetooth 4.0 Dual-Mode Micro-USB Adapter - Black
Customer Rating
1
Not working with WINDOW 11
on January 21, 2022
Posted by: Tony
from Québec
this product is not good. I buy this at 40 box for nothing. I try the install the lastest driver (window 10) because window 11 is not available yet, and still nothing working.
buy anything else but not this.
buy anything else but not this.
Response from TargusBy Targus Support, July 19, 2022
Tony, our apologies that you have not been able to get this adapter to work. Our customer service agents would be happy to assist you with this. Please give them a call at 888-482-7487 Monday thru Friday 10 AM EST to 7 PM EST.
Written by a customer while visiting Targus
Customer Rating
4
It really does work great, but...
on August 22, 2021
Posted by: Thankful
from From NY
I was ready to blow a fuse; I thought I bought another piece of junk. I could not even install the software. THANK YOU to the users that posted the correct link:
https://www.targus.com/form/download_support.aspx?regionid=10&
sku=ACB75AU
If I had left a question here for the obviously outsourced Support Puppies, their response would have been:
"Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you."
TO TARGUS: If you're going to paste the same answer to all issues, why even have this section? The requirements for a TECH SUPPORT Rep shoule be more than simply having a pulse. How can you provide the incorrect driver on both the CD AND in the instructions, and not post a correction.
Thank you again to the two users that posted the correct link. TARGUS: You lost a Customer...
https://www.targus.com/form/download_support.aspx?regionid=10&
sku=ACB75AU
If I had left a question here for the obviously outsourced Support Puppies, their response would have been:
"Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you."
TO TARGUS: If you're going to paste the same answer to all issues, why even have this section? The requirements for a TECH SUPPORT Rep shoule be more than simply having a pulse. How can you provide the incorrect driver on both the CD AND in the instructions, and not post a correction.
Thank you again to the two users that posted the correct link. TARGUS: You lost a Customer...
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, Targus Support, July 19, 2022
I am sorry to hear that you are having difficulties with our Bluetooth adapter. For Windows 10 and 11 a driver should download automatically. However, in the case when this does not happen we do have additional steps we can try that will get it working with most computers running Windows 10 or 11. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. You can also find more installation instructions at https://targus.custhelp.com/app/answers/detail/a_id/902/kw/acb10us/related/1
Written by a customer while visiting Targus
Posted by: Anonymous
from Lynchburg, VA
Verified Purchase:Yes
This is the only reliable Bluetooth dongle on the market.
I would recommend this to a friend!
Written by a customer while visiting Targus
Customer Rating
4
MUST DOWNLOAD CORRECT DRIVER
on March 22, 2021
Posted by: Red
from NC
Great device but wrong driver provided in pkg and link provided. Download THIS DRIVER:
https://www.targus.com/form/download_support.aspx?regionid=10&sku=ACB75AU
It works like a charm.
https://www.targus.com/form/download_support.aspx?regionid=10&sku=ACB75AU
It works like a charm.
Response from TargusBy Targus Support, Targus Support, July 19, 2022
I am sorry to hear that you are having difficulties with our Bluetooth adapter. For Windows 10 and 11 a driver should download automatically. However, in the case when this does not happen we do have additional steps we can try that will get it working with most computers running Windows 10 or 11. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. You can also find more installation instructions at https://targus.custhelp.com/app/answers/detail/a_id/902/kw/acb10us/related/1
Written by a customer while visiting Targus
Customer Rating
1
What a piece of garbage!
on January 9, 2021
Posted by: Sailor Jim
from Topeka, KS
I wanted to use my Bose wireless headphones with my computer, but didn't have a bluetooth card. Dongle to the rescue! Nope. Paired with my headphone, but every single time I try to listen to anything on my computer, I get a second of sound, then a second of silence, then a second of sound, then a second of silence ... over and over and over. I reloaded the drivers, checked the usb ports, made sure my brand new Bose headphones were working on another device, restarted, and a second of sound, then a second of silence, then a second of sound, then a second of silence.
I'm going to call their help line Monday, but for something that's supposed to be plug and play, this gizmo is a piece of garbage!
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, Targus Support, July 19, 2022
I am sorry to hear that you are having difficulties with our Bluetooth adapter. For Windows 10 and 11 a driver should download automatically. However, in the case when this does not happen we do have additional steps we can try that will get it working with most computers running Windows 10 or 11. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. You can also find more installation instructions at https://targus.custhelp.com/app/answers/detail/a_id/902/kw/acb10us/related/1
Written by a customer while visiting Targus
Customer Rating
1
Failed to install
on December 30, 2020
Posted by: Rick
from Houston, Texas
I have not been able to get driver to install properly. Installation failed.
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, Targus Support, July 19, 2022
I am sorry to hear that you are having difficulties with our Bluetooth adapter. For Windows 10 and 11 a driver should download automatically. However, in the case when this does not happen we do have additional steps we can try that will get it working with most computers running Windows 10 or 11. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. You can also find more installation instructions at https://targus.custhelp.com/app/answers/detail/a_id/902/kw/acb10us/related/1
Written by a customer while visiting Targus
Customer Rating
3
i had a hard time finding DRIVER THIS HELPED!!!!!!
on December 9, 2020
Posted by: EROCK
from usa
the link in the manual was old and didnt work i found this after a few hours a it worked!!!! https://www.targus.com/form/download_support.aspx?regionid=10&sku=ACB75AU
I would recommend this to a friend!
Response from TargusBy Targus Support, Targus Support, July 19, 2022
I am sorry to hear that you are having difficulties with our Bluetooth adapter. For Windows 10 and 11 a driver should download automatically. However, in the case when this does not happen we do have additional steps we can try that will get it working with most computers running Windows 10 or 11. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. You can also find more installation instructions at https://targus.custhelp.com/app/answers/detail/a_id/902/kw/acb10us/related/1
Written by a customer while visiting Targus
Customer Rating
1
Sucks. Wont recognize device.
on November 4, 2020
Posted by: Roberts
I have bough two of these and followed the directions. Specifically "do not connect the adapter to your computer until the software drivers are installed." this should be so easy to do. What a terrible product. Thought the first was faulty. Now ive wasted my money and they have profited off a non working product. The install of the bluetooth adapter will not recognize the micro usb adapter. Trash company.
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, Targus Support, July 19, 2022
I am sorry to hear that you are having difficulties with our Bluetooth adapter. For Windows 10 and 11 a driver should download automatically. However, in the case when this does not happen we do have additional steps we can try that will get it working with most computers running Windows 10 or 11. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. You can also find more installation instructions at https://targus.custhelp.com/app/answers/detail/a_id/902/kw/acb10us/related/1
Written by a customer while visiting Targus