Customer reviews from Targus
Targus - Bluetooth 4.0 Dual-Mode Micro-USB Adapter - Black
Average customer rating
2
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
4
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
19
18%of customers recommend this product.
(
2 out of
11)
Customer Reviews for Targus - Bluetooth 4.0 Dual-Mode Micro-USB Adapter - Black
Customer Rating
1
THIS IS JUNK 😡
on August 11, 2025
Posted by: Prissy
FAILS TO UPDATE SOFTWARE ... WON'T PLAY ANYTHING THROUGH WIRELESS **Bluetooth** EARBUDS ( I might add) ...
WILL **NEVER** RECOMMEND THIS
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, August 11, 2025
We’re sorry to hear about the trouble you’ve had with your Bluetooth® 4.0 Dual-Mode micro-USB Adapter. To help resolve this, we’ll need the model and item number of the adapter you purchased. We also suggest ensuring that the PC you’re using is fully up to date, including any Realtek drivers, as this can often fix connectivity and update issues.
Please contact us at support.targus.com or call 877-482-7487 (US), and we’ll be happy to walk you through the steps to get everything working properly.
Please contact us at support.targus.com or call 877-482-7487 (US), and we’ll be happy to walk you through the steps to get everything working properly.
Written by a customer while visiting Targus
Customer Rating
1
Driver issues solved
on August 12, 2024
Posted by: MH
from Los Angeles, CA
I am sharing this review to help others avoid the extensive troubleshooting I had to go through. Unfortunately, the Targus support team seems unaware that there are two versions of the Targus ACB10US1, and my attempts to contact them have gone unanswered. It appears they do not maintain a revision history or track engineering changes, which could have prevented the confusion surrounding this product.
Here’s what I discovered: The SKU# ACB10US1-72BL with Model# ACB75B uses a Realtek chipset. I was able to locate the block diagram for the ACB75B online, confirming that this version includes the RTL8761BUV, a Realtek Bluetooth 5.0 dual-mode controller chip. This finding aligns with my testing results for the ACB75B.
On the other hand, the older version, SKU# ACB10US1-71BL with Model# ACB75A, uses a Broadcom chipset.
The drivers available on the Targus product page are designed for the Broadcom chipset. Therefore, if you have the Realtek version, these drivers will not work, and you will need to obtain the correct Realtek drivers from a third-party source.
Adding to the frustration, Targus support was only able to provide general troubleshooting advice that was not related to the main issue—the change in chipset. This is a significant oversight because the change in chipset also necessitates a complete change in drivers, which was not addressed by their support team.
No, I would not recommend this to a friend.
Written by a customer while visiting Targus
Customer Rating
3
It worked once you got the driver.
on July 19, 2024
Posted by: DrVPS
This is the current link that works. Windows 10 will not load it automatically. Thanks to other's who provided this information: https://www.targus.com/form/download_support.aspx?regionid=10&sku=ACB75AU
Written by a customer while visiting Targus
Customer Rating
1
Not Great Features, just junk
on May 8, 2024
Posted by: H8Targus
awful will not install -------------------------------------------------------
Written by a customer while visiting Targus
Customer Rating
1
Read the Reviews, Not the Product Instructions!
on March 19, 2024
Posted by: dink09
What should have taken 2 minutes to install took 2 days because the instructions in the product are WRONG! I'm hoping the adapter performs better than the installation, but you haven't left me with much confidence. If you purchase this adapter, please read these reviews. Information in the reviews got me what I needed to install the software correctly. Not impressed Targus!
Response from TargusBy Targus Support, March 25, 2024
Thank you for sharing your feedback regarding the installation process of our adapter. We apologize for the frustration and inconvenience you experienced due to incorrect instructions.
We value your input and would like to assure you that customer satisfaction is our priority. If you encounter any difficulties with our products in the future, we encourage you to reach out to our dedicated support team. They are equipped to assist you promptly and ensure a smooth installation process.
Your feedback helps us improve, and we appreciate your patience and understanding. If there's anything else we can assist you with, please don't hesitate to contact us directly.
We value your input and would like to assure you that customer satisfaction is our priority. If you encounter any difficulties with our products in the future, we encourage you to reach out to our dedicated support team. They are equipped to assist you promptly and ensure a smooth installation process.
Your feedback helps us improve, and we appreciate your patience and understanding. If there's anything else we can assist you with, please don't hesitate to contact us directly.
Written by a customer while visiting Targus
Customer Rating
1
This adapter doesn't work, don't buy it.
on February 8, 2024
Posted by: Never Targus
Utter crap. My windows 10 desktop recognizes the device, but I have 3 separate headphones that have no issues connecting to my laptop, my TV and my phone but won't connect with this device. Downloaded the driver from their site and it can't even find the device, remaining stuck on the first step.
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, February 12, 2024
Hello, we are sorry to hear about the issues you are having with our Bluetooth adapter. Our customer support team would love to help you, please contact them at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Written by a customer while visiting Targus
Customer Rating
1
DOESNT WORK
on February 8, 2024
Posted by: MM
DOESNT WORK LLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, February 12, 2024
Hello, we are sorry to hear about the issues you are having with our Bluetooth adapter. Our customer support team would love to help you, please contact them at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Written by a customer while visiting Targus
Customer Rating
1
Didn't realize Targus would build crap
on February 21, 2023
Posted by: Fitz
from Pittsburgh, PA
I bought this a couple of months ago, but couldn't get it to work. Didn't try uninstalling and reinstalling as I was distracted by other priorities. Recently went back to it to get bluetooth on my Dell desktop under Windows 10. Never got it to work. I don't recommend.
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, February 27, 2023
Hello, we are sorry to her that you have been unable to get the Bluetooth USB to work for you. Although, with Windows 10 there should be no need to update or install any drivers there are times that it may be needed. This is done by going into the device manager with the USB plugged in and updating the driver. We have a representative who will be reaching out to you shortly to assist you or you may call us. Our number is 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Written by a customer while visiting Targus