Customer reviews from startech.com
StarTech.com - 10/100Mbps Ethernet to USB 2.0 Network LPR Print Server, 10Base-T/100Base-TX Auto-sensing
Average customer rating
2.6
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
4
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
8
Customer Reviews for StarTech.com - 10/100Mbps Ethernet to USB 2.0 Network LPR Print Server, 10Base-T/100Base-TX Auto-sensing
Customer Rating
3
Not a bad product.
on September 14, 2017
Posted by: blaze
If you want to get this device to work without dropping add a reserved address for it in your router or print server
Response from startech.comBy Malcolm, Customer Support, September 15, 2017
Thanks for your feedback regarding monitoring on our PM1115U2. Hopefully the unit is performing reliably on your network now, but we would be happy to discuss this further if needed. Please feel free to reach out to us by chat, phone, or email using our support page: https://www.startech.com/support We have Technical Support Advisors available 24 hours, 5 days a week
Written by a customer while visiting startech.com
Customer Rating
1
on January 18, 2020
Posted by: MarcoR
I am struggling to get this product to work. My Mac computers find the print server, however the material I sent to print do not print at all
Response from startech.comBy Matt, Customer Support, January 31, 2020
Hello Marco,
We understand your disappointment with our PM1115U2 and recognize that this is not the performance expected from our print server. We see that we're currently working with you to find out what's causing the issues you're experiencing and help fix them. If you have any questions in the mean-time, please do not hesitate to contact us at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide assistance.
We understand your disappointment with our PM1115U2 and recognize that this is not the performance expected from our print server. We see that we're currently working with you to find out what's causing the issues you're experiencing and help fix them. If you have any questions in the mean-time, please do not hesitate to contact us at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide assistance.
Written by a customer while visiting startech.com
Customer Rating
1
Dead on Arrival
on August 31, 2019
Posted by: Roy D
I received this product today from Amazon. The power was defective, so I don't know how it works. It would not power up.
Response from startech.comBy Matt, Customer Support, September 9, 2019
Hello Roy,
We're sorry to hear that the PM1115U2 you received isn't powering on. The PM1115U2 has a 2-year warranty with lifetime technical support and we want to make this right. Please contact us for a replacement at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
We're sorry to hear that the PM1115U2 you received isn't powering on. The PM1115U2 has a 2-year warranty with lifetime technical support and we want to make this right. Please contact us for a replacement at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
4
It works, but...
on February 4, 2023
Posted by: hart276
I had to tinker with this a little bit to get it to work because I am using Windows 10 and I believe the drivers on the cd included are for earlier versions of Windows. This caused me to have to go to this website to download the print server software. My complaint with this product is that the router I use does not acknowledge that it loaned out the dhcp address that the print server has and I can ping for the print server. This could be really difficult to troubleshoot if the dhcp server randomly assigns the dhcp print servers dhcp address to something else. I didnt actually look to see if this was fixed in a firmware version though.
Written by a customer while visiting startech.com
Customer Rating
3
OK for a while...
on October 10, 2024
Posted by: Eddd
Installation was quick and easy (with the "wizard"). Unfortunately, the device is no longer functional since the release of Windows 24H2. The PC reports the printer is present, but print jobs appear to get lost in the queue. Old tech is old tech...
Response from startech.comBy Lukas, Customer Support, October 14, 2024
Thank you for taking the time to leave a review for our PM1115U2. We are sorry to hear that you experienced difficulty with our print server as this is not expected behavior for our PM1115U2. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
5
Need to network old USB label printers? Get this!
on November 20, 2024
Posted by: Tanner
Bought two of these from Amazon. I've been a techie for years and knew how to find the IP and connect to the GUI, but some of the steps for creating a print queue on the PC was new to me. I would normally USB printers on CUPS, but these two label printers would not cooperate. I followed the provided instructions for a pc running Windows 10. I'm on Windows 11, some of our company machines are on 10, but the setup process is the same in 10 & 11. I have not had a single issue with any of the PC's now connected to the two label printers networked for our shipping department. No more copying files between machines to print. Follow the directions. If the one's in the box aren't good enough, the directions on the website are much more detailed, and include pics!
Written by a customer while visiting startech.com
Customer Rating
5
Works fine
on January 16, 2022
Posted by: Markf
Set up a small number of users to an old Brother printer on this and had no issues, Miles better than using one of the PCs as a print server.
Written by a customer while visiting startech.com
Customer Rating
5
Network LPR Print Server
on February 23, 2022
Posted by: share like
I bought it and am using it to share a label printer at a company.
The settings are a bit loose, but I've been using it for 5 months without any problems, I like it.
The settings are a bit loose, but I've been using it for 5 months without any problems, I like it.
Written by a customer while visiting startech.com