Customer reviews from Nomo International, Inc.
Nomo Smart Care - Essential Care Kit - 2-tone gray
Average customer rating
4.5
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
99
4 Stars
53
3 Stars
10
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Nomo Smart Care - Essential Care Kit - 2-tone gray
Customer Rating
4
Great thing to give you peace of mind.
on July 19, 2024
Posted by: kevinw64
[This review was collected as part of a promotion.] This was very easy to unpack and get working. I love that it came with everything I needed to get this started for my mom. It is very easy to use and is user friendly. I was disappointed though that to use all the features I need to pay a monthly fee. I wish I had known that before. It is worth the peace of mind though that my mom is taken care of.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4
Best Caregiver device ever
on July 19, 2024
Posted by: drkanl013
[This review was collected as part of a promotion.] The installation was a little tricky, but once it was set up, everything was fine. It was compatible with my android phone, which was great. It took me a while to customize the settings I wanted. I definitely recommend Nomo Smart Care for anyone who is a caregiver. I've been able to help my mom out of bed before she has completely gotten up.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you so much for your positive feedback. If you have any questions about any customization capabilities with your Nomo Essential Care Kit feel free to reach out to our customer service team at 1(844)-888-8854.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Peace of mind in a small package
on July 19, 2024
Posted by: johns263
[This review was collected as part of a promotion.] This item is amazing. Overall really cool device as my mother in law just had surgery and while I am at work I always worry what if she falls while we are away. This allowed me a high level of peace of mind. It also gave her confidence to love around while she is home with out any of us. Thankfully so far for the past week I have used it. There has been no slip and falls at all. Installation was a little challenging mainly because I didn’t want to make a mistake. But overall if you have some one in recovery or elderly this allows you both a level of peace of mind and freedom to try and continue with your day to day life on getting things done.
Very small unit doesn’t take up any space at all. You can have this set up and people visiting wouldn’t even know you have it.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for the wonderful feedback! We're thrilled to hear that Nomo Smart Care has given you and your mother-in-law peace of mind during her recovery. It’s great to know that it’s helping her feel more confident and safe at home. Your positive experience really means a lot to us, and we're here if you need any further assistance. Thanks again for choosing Nomo!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Worry free elder care and monitoring
on July 18, 2024
Posted by: mtbchik
[This review was collected as part of a promotion.] This a must-have for caregivers. The kit includes a smart hub, satellites, and motion tags, all of which work seamlessly together.
The app is straightforward and user-friendly. The video is clear. The setup and monitoring is hassle-free. The nomo is highly customizable, allowing it to meet individual needs. The real-time alerts are a standout feature, ensuring that we were immediately informed of any issues.
The app is straightforward and user-friendly. The video is clear. The setup and monitoring is hassle-free. The nomo is highly customizable, allowing it to meet individual needs. The real-time alerts are a standout feature, ensuring that we were immediately informed of any issues.
This system provides me with peace of mind knowing what is happening when I am away.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
We are so glad you love your unit. Thank you for your positive feedback. Could you specify what you mean by the video is clear?
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Useful product for those who are home alone and need help .
on July 18, 2024
Posted by: huongm2
[This review was collected as part of a promotion.] I used the Mono smart care system for over a year. I bought it for my father, and it is really an awesome caregiver too. The installation and use is very easy, it’s all in the application, all directed and with really simple steps. The quality of the camera is actually very good , and its design is leek and small.
This is a product that gives you peace of mind when your elderly loved ones are at home alone. I highly recommend it.
This is a product that gives you peace of mind when your elderly loved ones are at home alone. I highly recommend it.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for your fantastic feedback! We’re delighted to hear that the setup was straight forward and that Nomo has exceeded your expectations. Our product does not have a camera, so I have to ask what do you mean?
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Great option for those who cannot always be there!!
on July 17, 2024
Posted by: ggdadiva
[This review was collected as part of a promotion.] The installation of this product was super easy. The durability of the product is great. The video quality is A+!! , Motion detection and night vision are a bonus as the video is very clear.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for sharing your experience! We're glad to hear that Nomo has made a positive impact on your caregiving responsibilities. However Our product does not have a camera. Could you elaborate?
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
This is an exc
on July 16, 2024
Posted by: autumnlynee
[This review was collected as part of a promotion.] My father is 72 and I help my mother take care of him. He's at home by himself sometimes and we had been looking for a device that coukd help him if something bad was to happen. Nomo Essential Care Kit is a product that gives you peace of mind when your elderly loved ones are at home alone.
The set up was extremely easy. I downloaded the app, followed the instructions and it was ready to go.
I definitely recommend this product.
*I received this product in exchange for my review.*
The set up was extremely easy. I downloaded the app, followed the instructions and it was ready to go.
I definitely recommend this product.
*I received this product in exchange for my review.*
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you so much for your kind words! We’re delighted to hear that Nomo Smart Care is providing peace of mind for you and your family. It’s great to know the setup was easy and that you’re finding it helpful for your father. We appreciate your feedback!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
3
Installation could be more user friendly
on July 16, 2024
Posted by: gmann737
[This review was collected as part of a promotion.] The set-up installation was not user friendly. It takes a long time to figure out and set-up. It would be great for someone living completely alone, but when you use it for your elderly mother living with you, it’s a little complicated. When you set it up, it’s difficult because we also use the refrigerator , bathroom, etc… I think this could be great, but needs some bugs fixed.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for taking time to share your experience with our product. We appreciate your honest feedback. We're truly sorry to hear that you encountered issues with the set-up. Your satisfaction is our top priority and we're committed to ensuring all our customers have a positive experience. If there is anything that we can do please reach out at 1(844)-888-8854.
Written by a customer while visiting Nomo International, Inc.