Customer Reviews for Nomo Smart Care - Essential Care Kit - 2-tone gray
Customer Rating
5
Protects privacy and helps with independence
on June 13, 2024
Posted by: elysed83e2
[This review was collected as part of a promotion.] This is absolutely a great find for my mom who has late stage Parkinson’s. She is home by herself 3 days a week and sometimes refuses to use her walker and I am always worried she is going to fall down or do too much when no one is there to help. It gives myself and my sister more peace of mind. It also does not have cameras so it does not invade her privacy but if something was to happen someone can call for help. My mom does not want to go to assisted living so this is a helpful solution for the time being without being overly invasive. It basically detects movement and doesn’t record video so you can still tell there is someone moving about or if there is a long span of no movement. The two way communication is wonderful as well because she doesn’t always answer her phone or doesn’t get to it in time. You can also set alerts on it and we are using this for medication reminder instead of the phone alert now. Just plug it in and connect the app and the Internet and you’re good to go. Great product.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for sharing your experience! We're delighted to hear that Nomo provides peace of mind and maintains your mom's privacy while ensuring her safety. We're glad the two-way communication and alert features are helpful. If you ever have any questions, please feel free to reach out.
[This review was collected as part of a promotion.] This product is amazing. The quality on the picture on the mobile app is so clear. Definitely going to help out for those long days when I can't be home with my sick husband. Was easy to install and set up mobile app and was compatible with my Android phone. Easy directions make it possible for you to get support from customer service if needed.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for sharing your experience! We're delighted to hear that the Nomo Essential Care Kit has provided you with peace of mind. Your feedback is truly appreciated! Could you Elaborate on the video quality you mentioned, as our product doesn't use cameras? If you could reach out to us at 1(844)-888-8854 we would be happy to hear from you!
[This review was collected as part of a promotion.] Nomo smart care belongs to that type of device, it has very useful features to keep quality monitored the person being cared for, it is also easy to install.
The box includes 1 hub, 2 Satellites, 4 Tags, 1 Power Cord, 1 Lanyard. Installation is easy as the app tells you how to do it and what steps to follow to complete it successfully. Configuring the hub, satellites, and sensors was also straightforward. The hub is connected via wifi, so can go anywhere there’s a good signal. The satellites are plugged in, then activated in the app to pair with the hub. I sure this is a great opportunity for anyone who is a caregiver and may not be able to be with or check on someone throughout.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for your detailed review! We're glad to hear that you found the Nomo Essential Care Kit easy to install and use, and that it provides valuable features for monitoring your loved ones. Your feedback is greatly appreciated!
This is great for anybody that is taking care of a family member at home
on June 13, 2024
Posted by: lorih84
[This review was collected as part of a promotion.] So I would have to say to give this a try for anybody that is caregiving for a family member and you need to keep an eye on them. This allows you to make sure they haven’t fell or anything else. The insulation progress was simple. I didn’t need to Comcast customer support at any time while using it. But this is perfect for you to be able to buy yourself and I would recommend this for anyone that would be taking care of a family member and connects to your phone to everything is at your fingertips 
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for sharing your experience! We're pleased to hear that Nomo has been helpful for you and easy to install. Your recommendation means a lot to us!
[This review was collected as part of a promotion.] I was so happy to get this Nomo essentials care kit so that I can do check ins on my aunt. It was super easy to setup the app as well as the installation instructions. One thing I want to point out is you have to have WiFi for this product to work. I also love that I can track her daily activity and have other family members on board with her care. Also there are no cameras so she doesn’t have to worry about us watching her every move. This product is fantastic!
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
We’re glad to hear that the Nomo Essential Care Kit is working well for you and your aunt! It's great that you found the setup easy and appreciate the privacy features. Thank you for the feedback!
Amazing product - incredibly innovative, intuitive and revolutionary for at home care. My parents had no intentions of leaving home and Nomo has been the perfect solution. Being hundreds of miles away, my siblings and I can keep track of our parent's daily activity without worry. The app is super easy to use and allows us to create specific notifications for irregular behavior. Nomo has been a major financial relief for my family and we highly recommend!
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for your wonderful feedback! We're delighted to hear that Nomo is making such a difference for you and your family. It's great to know that the app's ease of use and customizable notifications are providing you with peace of mind while managing long-distance care. Your recommendation means a lot to us!
We've had the Nomo Smart Care kit set up in our home for just a couple of days, and it's already proving to be a game changer! With our very independent boys (5yo and 8yo) who love to take on tasks like making their own breakfast, getting the mail, and taking out the trash, having these tags and satellites set up to alert us when one of our little ones decides to grab a "big knife" from the drawer or open the garage door AS IT IS OPENING is simply amazing! It allows us as parents to stay involved and ensure our children's safety without impeding their independence. Moreover, the customizable reminders and voice memos triggered by motion have been incredibly helpful. It's such a relief to have someone else reminding them to put the lid down and wash their hands as they leave the bathroom!.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
It's fantastic to hear that Nomo is making a positive impact on your family's daily routine! We're thrilled that the system is helping you keep an eye on your kids' safety while allowing them to explore their independence. The customizable reminders and voice memos are designed to add that extra layer of support, and it's great to see they're proving useful for you. Thank you for sharing your experience!
My daughter set-up Nomo at her home and I was invited to her “care circle” for my twin 10 yr old grandbabies and her veteran husband with PTDS, TBI, and physical limitations. I liked that I could two ways communicate on the hub with my grandbabies in an emergency as they do not have cellphones nor a landline at the house. My daughter set-up triggers that alert her and I if the gun safe has motion for example or the front door has not opened by 4:50pm when the kids should have gotten home from school. My husband and I are in our early 70’s and didn’t feel that we needed a “I have fallen and can’t get up “ type of system however Nomo is not only fall detection for old people however my daughter asked that we also set-up a Nomo at our home. I saw how helpful it was at my daughter’s house and they don’t have an elderly person living there so I agreed. My husband and I have been using Nomo at our home and what I like about Nomo for us is that we can track our blood pressure in the Nomo app so when we go to the doctor we have several readings as opposed to a single reading at the doctor’s office. My daughter has peace of mind with the system just being in our home and if I can afford her that with it just being in my home why wouldn’t I? There are no cameras, and it doesn’t record your voice BUT if something should happen we have the option to call for help. I would recommend Nomo even if you are not a fall risk, it keeps our family connect and helps us to be proactive in our blood pressure management.
I would recommend this to a friend!
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for sharing your experience with Nomo! We're thrilled to hear that it's proving valuable not only at your daughter's home but also at your own. We appreciate your recommendation and are glad Nomo is helping you and your family stay connected and proactive in managing health.