Customer reviews from Nomo International, Inc.
Nomo Smart Care - Essential Care Kit - 2-tone gray
Average customer rating
4.5 out of 5
4.5
(163 Reviews)
Open Ratings Snapshot
Rating breakdown 163 reviews
5 Stars
99
4 Stars
53
3 Stars
10
2 Stars
1
1 Star
0
100%of customers recommend this product. 
(
3 out of 3
)
Best Buy Privacy Policy
Customer Reviews for Nomo Smart Care - Essential Care Kit - 2-tone gray
Customer Rating
4 out of 5
4
Bottom line, love the concept, not thrilled about the fees
on June 21, 2024
Posted by: petep
[This review was collected as part of a promotion.] So this is an item I didn't even know existed, but i am glad i do now. Medical emergencies and having fast response can literally be the difference between life and death as we have seen in the news many times, even with celebrities. While the target consumer for this might be older individuals, things can happen to us all. Especially when you have issues such as high blood pressure, which is something i suffer from even at a young age. I get worried often of what might happen if I have a stroke or something and fall when nobody is home. While we have alert buttons connected through our ring system, another layer of due dillegence is a plus. Another use i see for this is for younger children. Imagine how many accidents occur on playgrounds etc that could benefit from something like this and getting a faster medical response. I know the system may not be perfect with kids falling often, but never will a fall by anyone ALWAYS be an emegency. I like how easily this can fit into a normal modern (smart) home with easy wifi integration. Being compact and having minimal components makes it easy to install for anyone. I really like the easy plugs for the wall, and appreciate that they are not too big or cumbersome to install. The only big downside is the addition of yet another subscription fee. For the initial cost, i would appreciate a free year of service at least versus the one month. It's not like they will constantly be losing money on calls in that year considering this is an emergency device, and when you pay a premium for a smart device (which let's be honest, the cost is much lower for electronics now than it once was so this cost is on the higher end).
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4 out of 5
4
Helpful for elderly family members
on June 21, 2024
Posted by: amberp33ac
[This review was collected as part of a promotion.] Using this my elderly grandfather. So far it has really helped us keep track of his movements without making him feel we are invading his space. He knows we are monitoring and can reach out and alert us if needed.
Response from Nomo International, Inc.By Nomo Smart CareCustomer ServiceJuly 30, 2024
It’s wonderful to hear that the Nomo system is working well for you and your grandfather. It’s great that it provides the balance between monitoring and respecting his independence. Thank you for choosing Nomo!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5 out of 5
5
User friendly
on June 21, 2024
Posted by: akstewart8
[This review was collected as part of a promotion.] despite the additional subscription cost for full access to its features, I must say this is a must-have for caregivers. The kit includes a smart hub, satellites, and motion tags, all of which work seamlessly together. This system provided us with peace of mind, knowing everything was fine while we were away. The app is straightforward and user-friendly, making setup and daily use hassle-free. The kit is highly customizable, allowing it to be tailored to meet individual needs, which is particularly useful for managing medication times and meal schedules. The real-time alerts are a standout feature, ensuring that we were immediately informed of any issues.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4 out of 5
4
Great non-invasive monitoring system
on June 21, 2024
Posted by: mindyh35
[This review was collected as part of a promotion.] I had never heard of the brand Nomo or the concept either so was very cool to find out about this. This is a great option for loved ones who want/need to know that those they care for are safe without the invasion of privacy that a camera brings. Since it senses motion you just put it where places where’d you expect them to be throughout the day. Very easy to “plug and play” for a quick and frustration free setup. It’s very easy to setup and use on your phone as well. There is also an added functionality of being able to communicate through the Nomo as well as for your loved one to trigger a call for help.
Response from Nomo International, Inc.By Nomo Smart CareCustomer ServiceJuly 30, 2024
Thanks for sharing your experience! It’s great to hear that the Nomo system has been a good fit for your needs. Its ability to provide safety without the invasiveness of cameras is definitely a key feature. If you have any questions, feel free to reach out!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5 out of 5
5
This is essential if you’re a caregiver.
on June 21, 2024
Posted by: sweetpea23
[This review was collected as part of a promotion.] The Nomo Essential Care system has given me a peace of mind. My husband is not doing the best when it comes to his health. I can actually go and do the things I enjoy with a peace of mind. I love this system and will highly recommend it to everyone that’s in my situation. Installation is rather simple and the price is a great value for the peace of mind it gives you. Performance of the Essential Care Kit is great so far!
Response from Nomo International, Inc.By Nomo Smart CareCustomer ServiceJuly 30, 2024
Thank you for sharing your positive experience! We're so glad to hear that the Nomo Essential Care system is providing you with the peace of mind you need while caring for your husband. Your recommendation means a lot and can really help others in similar situations. If you have any more thoughts or need assistance, feel free to reach out!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5 out of 5
5
I would definitely recommend this product to anyone that has a family and loves to travel. We can definitely take this with you very convenient. It’s very light and very easy to put together.
on June 21, 2024
Posted by: ritac56
[This review was collected as part of a promotion.] I absolutely love this product! It is a great asset to the family. I love that is is durable and the installation process was very easy. The performance is amazing. I also love the value of this product. Also, very compatible..
Response from Nomo International, Inc.By Nomo Smart CareCustomer ServiceJuly 30, 2024
It's fantastic to hear that you're loving Nomo! We're thrilled that you found the installation easy, the product durable, and its performance impressive. If you have any questions, don't hesitate to reach out!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5 out of 5
5
Game changer for independent living
on June 21, 2024
Posted by: laurat317
[This review was collected as part of a promotion.] So far, this has been a game changer. I was worried it’s hard to set up. But set up was easy. It was easy to connect to my phone, video quality is crystal clear
The motion detection is sensitive and does the job. I’ve only had it a short time, but so far it seems like it’s a quality made product.
Response from Nomo International, Inc.By Nomo Smart CareCustomer ServiceAugust 12, 2024
Thank you for sharing your experience! We're delighted to hear that the Nomo Essential Care Kit has provided you with peace of mind. Your feedback is truly appreciated! Could you Elaborate on the video quality you mentioned, as our product doesn't use cameras? If you could reach out to us at 1(844)-888-8854 we would be happy to hear from you!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5 out of 5
5
Safety Matters
on June 21, 2024
Posted by: kdub97
[This review was collected as part of a promotion.] This product is easy to use and install. I am able to customize to my needs and I am able to use it with ease. The piece of mind that I am able to check on my loved ones. I know it will last for years to come and give me the info I need at a touch of a button.
Response from Nomo International, Inc.By Nomo Smart CareCustomer ServiceJuly 30, 2024
Thank you for the feedback! We're thrilled to hear that the product is easy to use and install, and that it provides you with the peace of mind you need. If you have any questions or need assistance, we're here to help!
Written by a customer while visiting Nomo International, Inc.
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