Customer reviews from Nomo International, Inc.
Nomo Smart Care - Essential Care Kit - 2-tone gray
Average customer rating
4.5 out of 5
4.5
(163 Reviews)
Open Ratings Snapshot
Rating breakdown 163 reviews
5 Stars
99
4 Stars
53
3 Stars
10
2 Stars
1
1 Star
0
100%of customers recommend this product. 
(
3 out of 3
)
Best Buy Privacy Policy
Customer Reviews for Nomo Smart Care - Essential Care Kit - 2-tone gray
Customer Rating
5 out of 5
5
A great way to keep watch on your loved ones without sacrificing their privacy and independence.
on July 29, 2024
Posted by: nashvillemommy
[This review was collected as part of a promotion.] My mother is 95 and likes to maintain as much independence as possible. This is a fantastic solution to allow me to make sure that she's okay without constantly checking in. She doesn't feel like she has a babysitter, and I'm able to make sure that she's up and about and following her usual routine.
Response from influenster.comBy Nomo Smart CareCustomer ServiceAugust 14, 2024
Thank you for sharing your experience! We’re thrilled to hear that the Nomo system supports your mother's independence and gives you peace of mind. If you need any support or have questions, we're here to help
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Perfect for Monitoring Active Adult
on July 29, 2024
Posted by: queentutt9a
[This review was collected as part of a promotion.] The Nomo Essential Care Kit is perfect for monitoring active adults, such as your mom or dad living alone at their home. It provides you peace of mind, knowing that they are successfully doing their daily routine and are not in danger. I love that it has a fallen help button and a location app all in one. The main negative thing I can say is there is a somewhat pricey monthly cost for the subscription. The care kit is already expensive itself and then to add the monthly subscription cost on top of it makes it very pricey.
Response from influenster.comBy Nomo Smart CareCustomer ServiceAugust 14, 2024
Thank you for your feedback! We’re glad to hear the Nomo Essential Care Kit is providing peace of mind for you and your loved ones. We understand your concerns about the subscription cost and appreciate your input. If you have any questions or need assistance, please feel free to reach out at 1(844)-888-8854!
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
If you want peace of mind, this is the product for you
on July 29, 2024
Posted by: kennethh11
[This review was collected as part of a promotion.] I was looking for a product was easy to install and use.  I have a senior parent and it is a great way to keep an eye on them without feeling too intrusive. The quality of the video and sound gives us all peace of mind.
Response from influenster.comBy Nomo Smart CareCustomer ServiceAugust 14, 2024
Thank you for sharing your experience! We're glad to hear that the Nomo Essential Care Kit meets your needs for easy installation and non-intrusive monitoring. Just to clarify, while our system doesn’t use video. If you could reach out to us at 1(844)-888-8854 we would be happy to hear from you!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Very useful product
on July 29, 2024
Posted by: linds322
[This review was collected as part of a promotion.] We love the Nomo! I wasn’t sure what to expect because I initially thought it was meant more for elderly individuals or those with medical needs but it’s great for when you have children as welll. It was really easy to set up and it’s made of quality materials and appears to be very durable. The video quality is great and there is bonus night vision for those times that it’s late at night and not so easy to see what might be going on. Motion detection can also be great to see if someone isn’t where they should be. This has been really helpful to use to make sure my kids are doing what they need to do and also that they are safe. There are multiple uses for this device and I will continue to explore different ways of making the best use of it.
Response from influenster.comBy Nomo Smart CareCustomer ServiceAugust 14, 2024
Thank you for your feedback! We're glad to hear you’re finding Nomo helpful for monitoring your children and appreciating its durability. Just to clarify, Nomo doesn’t use video or night vision. If you could reach out to us at 1(844)-888-8854 we would be happy to hear from you!
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Make sure the sensors are well spaced out.
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I set this kit up. It’s easy to install. Well made, good durable material. The motion detection is a little sensitive, but that isn’t necessary a bad thing. Picks up movement well. Great product for those who live alone. 4 motion sensors, which you want to make sure are well spaced. Also has portable call button for emergencies.
Response from influenster.comBy Nomo Smart CareCustomer ServiceAugust 14, 2024
Thank you for your review! We’re glad to hear you found the Nomo Essential Care Kit easy to install and durable. We appreciate your feedback on the motion sensors and are pleased to know it’s working well for you.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Extremely helpful
on July 30, 2024
Posted by: michelleleeaustin
[This review was collected as part of a promotion.] The Nomo smart care system is an amazing caregiver tool! I would describe it as a video (baby) monitor, a help I have fallen button, and a location app all in one. I installed it at my moms house and even though she won’t allow photos, it is allowing me to have peace of mind and her to do her daily routine.
Response from influenster.comBy Nomo Smart CareCustomer ServiceAugust 14, 2024
Thank you for your kind words! We're thrilled to hear that the Nomo Smart Care system has provided you with peace of mind and allowed your mom to maintain her independence. We’re glad the setup was smooth and the features are meeting your needs.
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Wish it had a visual monitoring system with it.
on July 30, 2024
Posted by: meoshiaw
[This review was collected as part of a promotion.] This product was not really all of what I've expected. I assumed that it was a camera along with the motion sensors. The installation was easy and took no time. The seniors are amazing. When a person goes near any of them, it sends a notification right away. The material that is made out of is pretty sturdy and not that thin plastic feel that some electronics have. Overall, a good product. Just wish I could be a little more visual with the monitoring.
Response from influenster.comBy Nomo Smart CareCustomer ServiceAugust 14, 2024
Thank you for your feedback! We’re glad to hear that the installation was easy and the motion sensors are working well for you. We understand the desire for more visual monitoring, but our system focuses on maintaining privacy without cameras. If you have any further questions or need assistance with the setup, please feel free to reach out.
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Good device/setup for some elderly but not all
on July 30, 2024
Posted by: melanieg2c18
[This review was collected as part of a promotion.] Pros: very easy to set up, comes with multiple sensors including one for loved one to wear if needed. I like the ability to talk via main hub. Subscription gives option for monthly or annually pay. Ability to have myself, my spouse and my SIL all have access to app as we are main caretakers.
Cons: If you or loved one on extremely fixed income (like many senior citizens), another monthly/annual fee is rough. This monitoring system did not work for my elderly MIL as she was in beginning stages of dementia and became extremely paranoid with it once she started to progress to sundowning.
Overall, I think Nomo is extremely useful for those that don’t always live close to loved ones or those that need an extra hand making sure their parents are sleeping at night/getting up and doing their routines during day. It actually helped us realize our loved one shouldn’t be living alone anymore and needs more care than we previously realized.
This will not work for elderly loved ones at any kind of stage of memory loss or in need of memory care.
Response from influenster.comBy Nomo Smart CareCustomer ServiceAugust 14, 2024
Thank you for sharing your detailed review. We're pleased to hear you found the setup easy and appreciated the multiple sensors and access options. We understand the subscription cost can be a concern, please feel free to reach out to us at 1(844)-888-8854.
Written by a customer while visiting influenster.com
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