Customer reviews from Nomo International, Inc.
Nomo Smart Care - Essential Care Kit - 2-tone gray
Average customer rating
4.5
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
99
4 Stars
53
3 Stars
10
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Nomo Smart Care - Essential Care Kit - 2-tone gray
Customer Rating
4
Easy to install
on June 25, 2024
Posted by: yessy003
[This review was collected as part of a promotion.] The purpose of this device is very useful and thoughtfully made in consideration of families. The Nomo Smart Care Kit is designed to support independent living, crafted by caregivers to alleviate anxieties and foster quality time together. Prioritizing simplicity and efficiency, it includes essential tools for daily tasks, health monitoring, and reminders, seamlessly integrating into routines while ensuring safety and comfort. Privacy and security are key, with safeguards to protect personal data. The small, gray device with a blue flashing button is easy to set up through a simple three-step process using the Nomo app. In my experience, the device proved invaluable for monitoring my pets and my elderly father, who has diabetes. It was particularly helpful in reminding him to take his medication and providing heart rate alerts, which kept us all aware and reassured of his well-being. Overall, the kit excels in combining advanced technology with compassionate caregiving, making it an ideal choice for enhancing independent living with peace, privacy, and practicality. I recommend this product to working busy families. I rated this four star due to the requirement of a monthly subscription in order to use the device, which I believe would be better if we had a free trial or a promotion to first see how the device helps and works in our home. Although there wasn’t a free trial offer, the device was very versatile and easy to use and overall a great deal.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for your feedback. I was curious if you able to give us a call? Our number is 1(844)-888-8854. We should be able to help you with your subscription issue. Thank you.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4
Better safe then sorry
on June 25, 2024
Posted by: ericap107
[This review was collected as part of a promotion.] Very helpful to my family easy to use very safe to have in the household technologies days is amazing just to keep your family safe from accidents. This is the product that you need
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for your feedback! We're thrilled to hear that the Nomo Essential Care Kit has been so helpful and easy to use for your family. It’s great to know that the technology is providing the safety and peace of mind you’re looking for.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4
Great monitoring device
on June 24, 2024
Posted by: suzannea13
[This review was collected as part of a promotion.] The installation of the essential care kit was very easy. It came with wonderful instructions and it seems like a very durable product. It seems like a great value for what all it does. It monitors movement and has a lanyard button as well, the service is reasonable per month for the security you get from the performance of this monitoring device. It was easy to use with the app. I would recommend it to anyone looking for this type of device.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
We’re delighted to hear that the installation was straightforward and that you find the Essential Care Kit both durable and valuable. It’s great to know the movement monitoring and lanyard button are meeting your needs, and that the app is easy to use. We appreciate your recommendation and are pleased to be part of ensuring your peace of mind!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4
Great tool for caregivers!
on June 24, 2024
Posted by: wme01
[This review was collected as part of a promotion.] The Nono Smart Care System is a must for a care giver. Step by step directions make installation easy. Video quality is great. Motion detection gets the smallest of movement. Overall I think this awesome to have if you are caring for a loved
one.
one.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for your feedback! We are excited to hear that you are enjoying your Nomo Essential Care Kit. However, we were wondering if you could elaborate on the video quality you are experiencing due to our product not having a camera. If you could reach out to us at 1(844)-888-8854 we would be happy to hear from you!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4
This is a great solution for allowing those who need care to live more independently.
on June 24, 2024
Posted by: michaell100
[This review was collected as part of a promotion.] This is a product that is long overdue. This system allows you to monitor someone who needs help without being intrusive. It also helps them feel a sense of independence, since they know they can go about their day but if something goes wrong, someone will be coming to help.
Setup was easy after registering the account. The registration was not smooth, but I think mine was an isolated situation. It has to be done through the app and requires them to text a code to your phone, which is normal, but according to their customer support, the SMS system was down for several days.
The app walks you through the setup and offers some suggestions for different ways you can monitor activity. Once set up, you need to set up a subscription, which is a minimal charge per month. I inadvertently tested the system twice, once by seeing how hard it is to press the panic button (not hard, fyi), and once when I picked up the hub by the top to move it around the table. It has a button on top, also not hard to press.
The first time I did that, I had not even set up a subscription yet but it still called the contact to let them know a panic button had been pressed and offered to connect you, which we did. Talking through the hub is loud and clear, seems to be a high quality speaker in there.
I've monitored my friend for a few days now and it is nice to check in to see what sensors have triggered just to be sure, but I know I will be alerted if anything goes wrong. This is a great product for helping people who need a little more care to live more independently.
Setup was easy after registering the account. The registration was not smooth, but I think mine was an isolated situation. It has to be done through the app and requires them to text a code to your phone, which is normal, but according to their customer support, the SMS system was down for several days.
The app walks you through the setup and offers some suggestions for different ways you can monitor activity. Once set up, you need to set up a subscription, which is a minimal charge per month. I inadvertently tested the system twice, once by seeing how hard it is to press the panic button (not hard, fyi), and once when I picked up the hub by the top to move it around the table. It has a button on top, also not hard to press.
The first time I did that, I had not even set up a subscription yet but it still called the contact to let them know a panic button had been pressed and offered to connect you, which we did. Talking through the hub is loud and clear, seems to be a high quality speaker in there.
I've monitored my friend for a few days now and it is nice to check in to see what sensors have triggered just to be sure, but I know I will be alerted if anything goes wrong. This is a great product for helping people who need a little more care to live more independently.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for your feedback! I'm sorry to hear that your setup experience was challenging. If you have any other questions or concerns please reach back out to us at 1(844)-888-8854.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Provides long-distance caregivers with invaluable peace of mind by allowing us to closely monitor our aging parents' wellbeing and safety from afar.
on June 24, 2024
Posted by: chrissyb25
[This review was collected as part of a promotion.] As someone who lives far away from my aging parents, the nono essential care kit has provided me with tremendous peace of mind. This compact and discreet kit contains a variety of smart home sensors and devices that allow me to closely monitor my parents' wellbeing, even from a distance.
The fall detection sensors immediately alert me if my parents experience a fall or other emergency, allowing me to respond quickly. The motion and activity sensors track their daily routines, reassuring me that they are moving around and staying active. The smart medication dispenser ensures they are taking their prescriptions on time. And the communication hub lets me check in with them easily through video calls.
Altogether, this care kit has given me the confidence that my parents are safe and cared for, even when I can't be there physically. It's an invaluable tool that has reduced my worries and allowed me to focus on enjoying our time together during visits, rather than constantly wondering if they're okay. I highly recommend the nono essential care kit for any long-distance caregivers looking to provide their loved ones with an extra layer of support and security.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for sharing your experience with Nomo! We're thrilled to hear that it’s providing you with peace of mind while caring for your parents from afar. It’s great to know that the fall detection, activity monitoring, and medication reminders are making a real difference in their safety and your ability to stay connected. Your recommendation means a lot to us!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4
Piece of mind.
on June 24, 2024
Posted by: carols17bd
[This review was collected as part of a promotion.] The premise of this product is very good. The app is free to download and it arrived quickly with my order. I had a lot of trouble with the app. Jaut keep backing out and try again to set it up. The sensors are easy to apply and they supply one to wear around your neck. The base unit talks to you to set up as well. It is loud and clear. The I structure booklet is also fairly easy to understand. You can add people as caregivers. You just need their name and phone number and password to set them up. You send them an invite code. It takes a minute to set up with satellites, etc, but we'll worth the trouble for your loved ones security.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for your feedback! We're glad to hear that you found the sensors and base unit easy to use and that the instructions were clear. We apologize for the trouble you had with the app setup and appreciate your patience. If you need further assistance or run into any issues, our support team is here to help.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Highly recommend
on June 24, 2024
Posted by: tjnamyd
[This review was collected as part of a promotion.] I am beyond impressed with the Nomo Smart Care setup. Having a household with children and some members with medical conditions, this allows a different peace of mind! This was easy to setup, very user friendly, I would highly recommend this if your in the market for a system like this!
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
We're thrilled to hear that Nomo is providing you with peace of mind and that you found the setup process easy and user-friendly. Your recommendation means a lot to us, and we're glad it's working well for your household!
Written by a customer while visiting Nomo International, Inc.