Customer reviews from Nomo International, Inc.
Nomo Smart Care - Essential Care Kit - 2-tone gray
Average customer rating
4.5
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
99
4 Stars
53
3 Stars
10
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Nomo Smart Care - Essential Care Kit - 2-tone gray
Customer Rating
5
Peace of mind
on July 1, 2024
Posted by: amyt26
[This review was collected as part of a promotion.] The Nomo smart care system is really an awesome caregiver tool! I would describe it as a video (baby) monitor, a help I have fallen button and a location app all in one. I installed it at my moms and although she wouldn’t allow photos, it is working great allowing my peace of mind and her to do her daily routine. The installation and use is super easy and the design of the hub is sleek and small. The quality of the camera is actually very good. I use an Apple I phone and had no trouble with compatibility. This is really a great step in independent living for seniors.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for your feedback! We are excited to hear that you are enjoying your Nomo Essential Care Kit. However, we were wondering if you could elaborate on the video quality you are experiencing due to our product not having a camera.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
very important for its use to care for our loved ones
on July 1, 2024
Posted by: marioa19
[This review was collected as part of a promotion.] excellent and very important for the care of our loved ones of very good quality easy to use very intelligent easy to use recommended durable excellent
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
It's wonderful to know that it’s proving to be an important tool in caring for your loved ones. We appreciate your recommendation and are glad the quality and durability meet your expectations. Thank you for choosing Nomo Smart Care!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
A good device to have
on June 30, 2024
Posted by: andreaw134
[This review was collected as part of a promotion.] The installation of the nomo was easy and quick. The instructions were self explanatory and simple. The nomo machine is durable and has good video quality. It’s not that big so it doesn’t take up much space.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for sharing your experience with the Nomo Essential Care Kit! We are glad to hear that the system was straight forward. We appreciate your feedback on the additional features and understand your concerns. Our goal is to provide valuable tools to support caregiving, and we’re glad you find it helpful for monitoring and caring for loved ones. However our product does not have a camera, can you elaborate?
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Conivent
on June 29, 2024
Posted by: rodneyc2
[This review was collected as part of a promotion.] I'm going to be installing this in my parents house to help them when they are home alone. It's easy and clear and can detect movement to keep them safe. It can be connected to emergency services which is great.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for your feedback! We hope Nomo brings added safety and peace of mind to you and your parents! If you need any assistance or have any questions, let us know!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Life changing product!
on June 28, 2024
Posted by: darlenem42
[This review was collected as part of a promotion.] I recently had the opportunity to test this product through Influenster, and I am beyond impressed. From the moment I took it out of the box, it was incredibly easy to use. The intuitive design and user-friendly features made the whole experience seamless.
This product has truly been a lifesaver for me. It works perfectly and has exceeded all my expectations. I can’t imagine going back to how things were before. If you’re considering trying it out, don’t hesitate - you won’t be disappointed!
This product has truly been a lifesaver for me. It works perfectly and has exceeded all my expectations. I can’t imagine going back to how things were before. If you’re considering trying it out, don’t hesitate - you won’t be disappointed!
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for your fantastic feedback! We’re delighted to hear that the setup was straightforward and that Nomo has exceeded your expectations. We’re thrilled that it’s making such a positive difference for you.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4
Easy to set up and use. Peace of mind for caregivers and those trying to maintain or gain independence
on June 28, 2024
Posted by: stacyo18
[This review was collected as part of a promotion.] I found the concept of Nomo very innovative and useful with aging parents. This device would also be helpful with older teens or those with disabilities learning to gain independence while maintaining privacy. The device came with clear instructions and and was very easy to set up. Once the app is downloaded, it gives easy to follow prompts to personalize. It is a really great for monitoring medication schedule as you can place a tag on the cabinet to show when the cabinet is opened and also on a door to indicate when it is opened/closed. The app notifications were nice and this device allows for peace of mind for caregivers. I recommend this device for those who care for aging parents or anyone trying to maintain independence with peace of mind.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for sharing your thoughts! We’re thrilled that you found Nomo innovative and helpful for both aging parents and others seeking independence. It’s great to hear that the setup was straightforward and the app’s features are meeting your needs for monitoring and peace of mind. Thank you for choosing Nomo!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4
Great Device to Help Elderly Friends and Family
on June 28, 2024
Posted by: kolz
[This review was collected as part of a promotion.] First off, when I received this product I attempted to set it up but the app wouldn't let me sign up for an account. The phone number verification system seemed to be down, so I contacted support. They got back to me immediately and told me it should be up and running by that Friday. I waited over a week and they only just got it working again on Monday. Second, it was difficult to setup through the app because it would disconnected half way through updating and doesn't tell you how close it is to finishing. I also accidentally triggered the alert button and it took them over half an hour to contact me through the device, which is way too long. Other than that, this product has worked very well and hasn't had any problems with tracking movement of doors, motion, and everything else. This is a great device for the value and is an amazing way to keep an eye on elderly family members that may need help at times.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for your feedback. If you are still experiencing issues please reach back out to us at 1(844)-888-8854 and ask for tier 2. I would love to see if we can make the setup process easier for you.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Gave me some of my freedom back.
on June 28, 2024
Posted by: melea
[This review was collected as part of a promotion.] I received this Essential Care kit by nano from Influenster in exchange for my honest review. I have the buttons all through out my house. I put them on the bottom of the refrigerator, bottom of the entertainment center, washing machine, and bath tub. I was terrified after breaking my back to be alone. What was I to do with no one home with me. These give me comfort in all my main rooms that if I should fall again I can get help. Has given me some of my freedom back. Absolutely grateful for the Essential Care Kit!
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
We’re so glad to hear that the Nomo Essential Care Kit has brought you comfort and a sense of security! Your feedback is truly appreciated, and we’re grateful that our product is supporting you in regaining some of your freedom. If you have any more questions or need further assistance, don’t hesitate to reach out. Thank you for sharing your experience!
Written by a customer while visiting Nomo International, Inc.