Customer reviews from Nomo International, Inc.
Nomo Smart Care - Essential Care Kit - 2-tone gray
Average customer rating
4.5
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
99
4 Stars
53
3 Stars
10
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Nomo Smart Care - Essential Care Kit - 2-tone gray
Customer Rating
5
Stay connected with family
on July 8, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I received the Nomo smart care for me to try and give my opinion , installation was very easy with the prompts helping me along the way . After placing in the desired rooms you have to activate giving each placement a name. The Nomo monitor your movement throughout the day. Monthly subscription is required. Wi-Fi is also needed.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for sharing your experience with using Nomo! We are glad to hear that the installation process was easy and that the prompts were helpful to you. We appreciate your feedback, and are here if you have any questions!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4
Great for piece of mind
on July 8, 2024
Posted by: laurien13
[This review was collected as part of a promotion.] After my mom fell and fractured her spine we were grateful for the Nomo smart care system to provide piece of mind for everyone. I love the ease of use and the availability of the buttons for motion and help. To alert family all she needs to do is press a button and it alerts care members through the app. The only reason I deducted a star was it was a difficult to set up and I don’t believe my mom could have done it independently. Overall, I am pleased with the product and would purchase.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thanks for your honest feedback. I'm glad to hear that your unit is everything you need and has provided you with peace of mind. We do apologize for the difficult set-up. If there is any other issue feel free to reach out to us at 1(844)-888-8854.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Most simple easy to use security item ever
on July 8, 2024
Posted by: jamesp8
[This review was collected as part of a promotion.] Nomo is an excellent item that gives you the ultimate piece of mind ! It’s great to deduct motion and works perfect by sending you those alerts to an app on your phone that can easily be checked anytime e day or night !the video quality is amazing it shows super clear and in high definition..
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for your detailed review! I'm so happy to hear that your Nomo Essential Care Kit has provided you with peace of mind. However, I was wondering if you could elaborate on the video quality you are experiencing as our product does not have a camera?
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Feel very safe for my mom while i am not home
on July 6, 2024
Posted by: phungl4
[This review was collected as part of a promotion.] I received Nomo Essential care kit from Influenster and Nomo exchange my honest review. The kit is very easy to install, just follow the app instructions. You can talk to them from app, I setup for my mom, has fall detection. It help me feel much safer when I am at work and leave my mom home. I doesnt know how to activate video, couldnt review video quality with it, but the audio is very clear. I would recommend buy it if have elderly at home by themself
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you so much for your kind words! We’re delighted to hear that Nomo Smart Care is providing peace of mind for you and your family. It’s great to know the setup was easy and that you’re finding it helpful for you. We appreciate your feedback! Our product does not use cameras so it sounds like you product is set up correctly.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4
Setup was difficult
on July 6, 2024
Posted by: apisanom
[This review was collected as part of a promotion.] Nomo was easy to set up. It took awhile to setup because there were software issues for installation and that was a major headache.
The motion detector satellites and the button satellites are all very responsive, and the callback service was quick to alert me when a button was pressed if I did not dismiss it in the app first.
If you are caring for an elderly relative, I would not realize solely on this to monitor them, but this does work really well and I imagine that it would give you peace of mind, knowing that your loved one is getting up and taking care of of their activities of daily living
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for taking time to share your experience with our product. We value your feedback! I'm sorry to hear that you experienced difficulties setting up your Nomo System, but am happy to hear that you are enjoying your Nomo Essential Care Kit. If you have any further questions or concerns please reach out to us at 1(844)-888-8854.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4
Safety security in a box!
on July 5, 2024
Posted by: rf10
[This review was collected as part of a promotion.] Influenster allowed me to buy the Nomo Essential Care kit in exchange for my honest review. This is pretty amazing - easy to set up and I love that you can keep track in your phone. I do get a sense of security with this in helping care for my loved one. The only drawback is the monthly cost to keep this going, but I do feel it’s worth it.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4
Works so well
on July 5, 2024
Posted by: anitamc9f0
[This review was collected as part of a promotion.] My father in law lives alone since my mother in law passed away and we have been getting increasingly concerned about his ability to stay home alone. He’s very stubborn and has been refusing to get help. So finding the Nomo smart care system has been Wonderful. It’s so easy to install. The app makes it easy for all of us to keep an eye on dad. We’ve added the sensors to both doors and can easily see when he’s leaving the room or going outside. Even at night! It has really been a blessing for our family and it’s allowed dad to be able to be at home longer.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
We're so glad to hear that Nomo Smart Care has been a wonderful solution for your father-in-law and your family. Your peace of mind and his ability to stay at home longer are exactly what we aim for. Thank you for sharing your positive experience!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
4
Quick setup. Monitoring doesn't invade privacy.
on July 5, 2024
Posted by: bellarose76
[This review was collected as part of a promotion.] This kit is both comprehensive and easy-to-use. If you are a caregiver or the one receiving the care, this kit is essential for you . Set up was easy and fast. Once the app is uo and running, you're good to go and can monitor your lived one without your privacy being invaded. I have chronic illnesses and have needed many surgeries and treatments that can leave me weak , depleted. With this system my mom can monitor me to make sure I haven't passed out or hurt myself. If something were to happen , getting medical help can happen asap. This has really given my mom and me peace of mind
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for sharing your experience! We're delighted to hear that the Nomo Essential Care Kit has provided you and your mom with peace of mind. Your feedback is truly appreciated!
Written by a customer while visiting Nomo International, Inc.