Customer reviews from Nomo International, Inc.
Nomo Smart Care - Essential Care Kit - 2-tone gray
Average customer rating
4.5
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
99
4 Stars
53
3 Stars
10
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Nomo Smart Care - Essential Care Kit - 2-tone gray
Customer Rating
5
Peace of mind at the touch of a button
on July 11, 2024
Posted by: stormywaters
[This review was collected as part of a promotion.] I live with my mother, who has breast cancer and my bonus dad who has Parkinson's. I work from home so this means there are often long periods of time that they are not within my direct sight line (though I check on them often). I put the tags in places they frequent, so a pendent that my mom wears while she's in the living room, one on the fridge because my bonus dad often has trouble navigating our small kitchen, one on the front door of course and one in the shower down low in case they fall. As for the satellites I put them in high traffic areas, like the hallway because I can track normal motion when they go to the restroom late at night. I used to joke that I needed one of those as seen on tv I've fallen and I can't get up necklaces and now that's exactly what I have. We have tested this thing so much. They have randomly been hitting the buttons while I'm working or out so that we can test response time. It alerts you within the same minute. It will call, text and send an alert on the app. You can respond remotely and cancel or alert the authorities. My favorite part is that the HUB (think brain) will talk to them. So if my mom falls and hits the button, it will tell her that I have been alerted and keep her updated on what's happening. Imagine laying there and not knowing when you'll get help. Not with these devices! You'll know ow when I know. I can't tell you how much peace of mind this gives me and my family. I will tell you that there's a monthly fee, but you really can't put a price on the safety of your loved ones and it's less than most of my other subscription services. It was as easy as installing the app and connecting to WiFi to get started.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for sharing your experience with Nomo! We're glad to hear that our system is giving you peace of mind while you care for your loved ones. It’s great to know that the tags and satellites are helping you monitor their safety and keep track of their activities. Your feedback is valuable to us!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Peace of mind
on July 11, 2024
Posted by: robertd57
[This review was collected as part of a promotion.] I got the Nomo Essential Care Kit to aid in taking care of my aging grandparents (94 and 90 years old and still living at home). My mother has been constantly stressing out when she cannot be there to ensure that they are safe and healthy. The Nomo kit has brought some peace of mind to the situation. You can easily tell if someone is out of bed and moving around and what their environment is like. The system was very easy to set up and all of the satellites and tags were a breeze to add. It does require a phone number and existing WiFi to use the system. Happy we can have some added peace of mind with the care of our loved ones.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for sharing your experience with the Nomo Essential Care Kit! We're thrilled to hear that it's helping provide peace of mind for you and your mother while caring for your grandparents. It's wonderful to know that the setup was easy and the system is effectively monitoring their activities and environment. If you have any questions or need further assistance, please don't hesitate to reach out. Your feedback is greatly appreciated!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Easy to install & works!
on July 11, 2024
Posted by: njs1
[This review was collected as part of a promotion.] Easy installation & performance. Easily compatible with the app. Very versatile & can be used for children or older adults. These are high quality sensors & very durable.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for your feedback! We're glad to hear that you found the installation easy and that you find it versatile for both children and adults. If you have any questions or need assistance, feel free to reach out!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
3
Easy to use
on July 10, 2024
Posted by: amandak240
[This review was collected as part of a promotion.] So the installation was easy and it is compatible with my phone and the video is good I have not had any issues with the motion detection so I would say this a a good option for someone looking to keep an eye on a love one that is looking for some independents
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for sharing your experience! We're delighted to hear that the Nomo Essential Care Kit has provided you with peace of mind. Your feedback is truly appreciated! However our product does not have a camera. Could you Elaborate?
Written by a customer while visiting Nomo International, Inc.
Customer Rating
3
Great product but needs improvement
on July 10, 2024
Posted by: kumars
[This review was collected as part of a promotion.] A decent product to take care of elderly at home but needs lot of improvement. I had little tough time setting it up and also it didn’t send the alert texts few times when i tried. So not sure the very effectiveness of it yet. Maybe the next version will have much improved version and reliable. But for sure this a great product!
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, August 12, 2024
Thank you for sharing your feedback on the Nomo smart care system. we appreciate you taking the time to highlight both the positive and negative aspects of your experience. Your feedback reguarding setup difficulties and inconsistent alert delivery is important to us. We are continually working to improve the user experience and reliability of our system.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Pleasantly surprised!
on July 9, 2024
Posted by: ania_pc
[This review was collected as part of a promotion.] I never knew I needed this system, but I am so glad I got it. First, the initial set up and application were very fast and user-friendly. It allows me to remotely take care of my sick mother without being intrusive and respecting her privacy.
As my parents' caregiver, this little device gives me the peace of mind of knowing that in case they need help, they will be able to get it ASAP.
One of the features I appreciate the most is the two-way communication that allows us to communicate in real time if needed.
So far I am very happy with this technology, the only downside I see is the monthly fee, but I have to admit it is a small price to pay for my parents' safety
As my parents' caregiver, this little device gives me the peace of mind of knowing that in case they need help, they will be able to get it ASAP.
One of the features I appreciate the most is the two-way communication that allows us to communicate in real time if needed.
So far I am very happy with this technology, the only downside I see is the monthly fee, but I have to admit it is a small price to pay for my parents' safety
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for sharing your experience! We're thrilled to hear that Nomo has provided you with peace of mind while respecting your mother's privacy, and that you appreciate the two-way communication feature. We understand concerns about the monthly fee, but we're happy that you find it a worthwhile investment for your parents' safety. If you have any questions or need assistance, don't hesitate to reach out.
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Peace of mind for anyone important to you
on July 8, 2024
Posted by: lauralee814
[This review was collected as part of a promotion.] This product is a lifesaver, literally. Easy install, instructions and great app. My mom had a fall about one and a half years ago, and ever since then I’ve been stressed about her falling again. This product gives her the ability to live independently and gives me the peace of mind knowing she can get help from me or even 911 in an instant. It’s camera free in home monitoring system gives me an instant alert even if her blood sugar goes too high or low. Thank You influenster, for giving me peace of mind and giving my mom a lot of her confidence back.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for your heartful review! We're so glad to hear that Nomo has provided peace of mind and independence for you and your mom. It's great to know the easy installation, clear instructions, and the reliable app have made a difference. If you ever need assistance or have any questions, feel free to reach out. Thank you for choosing Nomo!
Written by a customer while visiting Nomo International, Inc.
Customer Rating
5
Excellent product
on July 8, 2024
Posted by: loray1
[This review was collected as part of a promotion.] I really liked this product because it offers me security to always be aware of my loved one at any time, it is easy to use. Real time. 24/7, easy to connect to Wi-Fi, alert messages and offers great technology, easy to use and download an application on your cell phone and that's it.
Response from Nomo International, Inc.By Nomo Smart Care, Customer Service, July 30, 2024
Thank you for your positive feedback! We're thrilled to hear that Nomo has provided you with security and peace of mind. Thank you for choosing Nomo!
Written by a customer while visiting Nomo International, Inc.