Customer reviews from brother-usa.com
Brother - P-touch PT-45M Personal Handheld Label Maker Prints 1 or 2 Lines of Text
Average customer rating
3
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
8
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
8
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for Brother - P-touch PT-45M Personal Handheld Label Maker Prints 1 or 2 Lines of Text
Customer Rating
1
Battery issues
on October 26, 2023
Posted by: Disappointed owner
from Kentucky
New batteries in machine and immediately indicated low battery. Not worth sending in for repair.
Response from brother-usa.comBy Brother Customer Service, October 27, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having Low Battery issues with your Brother PT45M. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link.
Answer Link: "Low Battery!"
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link.
Answer Link: "Low Battery!"
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Brother blew it with this product.
on May 29, 2021
Posted by: Vicqwa
from Maryland
Can't print with out the low battery display comming on and it stops printing.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., June 1, 2021
We understand you are experiencing issues with your print issues with your Brother PT45M machine. We'd like to help. Below is a FAQ that may improve your print:
https://help.brother-usa.com/app/answers/detail/a_id/102216
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/102216
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
1
No good
on March 5, 2017
Posted by: BobMM
from Rochester NY
Received as a Christmas gift. Right out of the box, with new batteries... "low battery" indicator. Soon it stopped working in mid label, so I wasted labels. Installed new batteries AGAIN... same problem. Poor quality control. It's going back to Walmart (hope it's not too late for a return).
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Displays low battery with brand new batteries
on January 11, 2019
Posted by: Ashlaf402
from Lincoln, NE
Purchased less than a month ago. I have used it 3 times and have problems each time. When I first opened it to use it I put 4 brand new batteries in it and it kept displaying "low battery" and shutting off mid print. Second time I put 4 more, new batteries (same brand of batteries as the first time) again, "low battery". I took all 8 batteries and put them onto my battery tester - all 8 full (as they should be because they're brand new). Third time trying was tonight. I put 4 more BRAND NEW batteries, fresh out of the package into the label maker, these batteries of a different brand and what do you know...."low battery". I will be going home and looking to see if I still have the packaging and this will be going right back to the store. This is the SECOND label maker i have owned, both from 'Brother' and BOTH have had this EXACT same issue. I officially refuse to purchase another 'Brother' product.
Written by a customer while visiting brother-usa.com
Customer Rating
1
This thing is THE WORST
on December 5, 2024
Posted by: Evie
I want to love this label maker, and it has great features, but I get a low battery warning after printing ONE LABEL on brand new, fresh batteries! Their faq page only has instructions for making sure the batteries are in right (they are) and the serial number showed Out of Warranty the first time I checked it, so it's just wasted money. I expected better of Brother, but they've really disappointed me.
Response from brother-usa.comBy Brother Customer Service, December 9, 2024
Thanks for taking the time to review your experience with the Brother PT45M. We appreciate your feedback. I’m sorry to hear that you are having power issues with the Brother PT45M. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/PT45M
Written by a customer while visiting brother-usa.com
Customer Rating
1
OK, Printer for the price
on August 30, 2024
Posted by: DJ JINN77
Good labeler for the price battery quality is terrible brand new batteries out of the package already says low battery
Response from brother-usa.comBy Brother Customer Service, September 3, 2024
Thanks for taking the time to review your experience with the Brother PT45M. We appreciate your feedback. I’m sorry to hear that you are having Low Battery issues with the Brother PT45M. I apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32408030002/workspaceContext/workspace/processedPrint/Answer/102216
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/PT45M
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32408030002/workspaceContext/workspace/processedPrint/Answer/102216
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/PT45M
Written by a customer while visiting brother-usa.com
Customer Rating
5
A MUST have!!!
on May 12, 2016
Posted by: Mickeytx
from Rhome, Texas
I love my Brother PT-45M portable labeling device. IT goes with me everywhere and its compact so you can take with you in a lunch bag.. Try IT. You will love the PT-45M.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
First use of Brother PT-45M
on March 24, 2016
Posted by: RoJaDale
from Dallas, TX
I recently purchased the Brother PT-45M. I have used other labeling devices,and I am particularly impressed by the versatility of the PT-45M. I am still discovering capabilities that I had not expected. I regret not having one long ago. I am redoing many of the labels that were previously done by other devices.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com