Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(30,550 Reviews)
Open Ratings Snapshot
Rating breakdown 30,550 reviews
5 Stars
26,149
4 Stars
3,456
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,139 out of 1,331
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
I stayed loving my Galaxy
on October 23, 2026
Posted by: MikeyTyne
[This review was collected as part of a promotion.] This wasn't my first Samsung device but it was my very first brand spanking new from a store cellphone I'd ever purchased outright for myself. Of course, I'd bought the kids all phones over the years because they came first, as children often must. I had used whichever "free" phone they'd requested be replaced for something cooler. I chose the phone I did, the Galaxy 25Ultra because it had a big screen and it fit nice in my hand and it had a stylus so I'd be able to scratch down all my thoughts without having to search for paper and pen. I sometimes fancy myself a writer. My Galaxy was soon so easy and familiar, well-known to my hands, you know? And I was proud to have a "cool" phone too, just a little bit. I tried not to let it get to my head too big.
I was every which way of heartbroken when my phone was accidentally shattered from a fall, face down flat on the cement. No recovery from that break; it was only black screen and flickers left.
I'd totally buy myself another Galaxy Ultra in the future!! In fact, soon as I can manage to save up enough money again, i totally will be buying another just like it to replaced the one i loved for years.
Goals!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why i love galaxy
on October 23, 2026
Posted by: Sugakookie
[This review was collected as part of a promotion.] I chose samsung galaxy as my phone to do games, email, administrative things, storage and zoom calls. I love the video chat feature and I trust in the company.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on October 22, 2026
Posted by: IRON321
[This review was collected as part of a promotion.] This is the best phone I have used so far. I use a wallet case on my phone and the new screen glass is so much better than my previous phone. Now scratches at all. The camera on here is fanominal, I absolutely love the extreme zoom function. Acts like a good dslr camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra best phone I've ever purchased
on October 22, 2026
Posted by: Mommadawg
[This review was collected as part of a promotion.] I chose the s25 ultra because of its camera I live in Alaska and the northern lights are breathtaking this camera makes it even more breathtaking. It captures colors that I didn't see with my naked eye love love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Features
on October 22, 2026
Posted by: Abulmer
[This review was collected as part of a promotion.] I chose the ultra because of the size and all the features! I use my s25 ultra for so many daily things from taking notes, routines, reminders and so many more. I only have 1 complaint if you would call it that, I would love to see a better camera quality like the s21 ultra has. Other than that, I couldn't ask for a better phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product offers a remarkable set of features!
on October 22, 2026
Posted by: PMo4sho
[This review was collected as part of a promotion.] I chose this phone because of how much it helps with my everyday routine. The built-in ai composer is a total game changer for my messages. I also find the ai assistant super helpful when I need to get things done quickly. Plus, the camera quality is honestly impressive for capturing all my daily moments. It really feels like a perfect upgrade for my busy lifestyle.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra plus
on October 22, 2026
Posted by: Salosa
[This review was collected as part of a promotion.] As a long-term user, I chose the Galaxy S25 Ultra over the S25 or S25+ because it feels like the most complete phone in the lineup. The larger display makes reading, multitasking and watching videos more comfortable, and I genuinely appreciate having the S Pen built in for quick notes, marking up documents and handling small tasks without reaching for another device. The lower models are still capable phones, but the Ultra’s more versatile camera setup gives me greater flexibility when taking photos, especially when I want to zoom in or capture a wider scene. It is bigger and heavier, so it may not suit everyone, but for my everyday use, the extra features make it feel like a worthwhile step up rather than just a larger phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on October 22, 2026
Posted by: JLuis707
[This review was collected as part of a promotion.] I chose this device to make my everyday life better. Whether I am making a phone call, sending a text, streaming media, or taking a picture I have the best tech in my hand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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