Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(30,562 Reviews)
Open Ratings Snapshot
Rating breakdown 30,562 reviews
5 Stars
26,160
4 Stars
3,457
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,139 out of 1,331
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on February 11, 2025
Posted by: 4RealBronxNY
[This review was collected as part of a promotion.] Love the new Samsung S25 ultra and all the new features. Its pairs seamlessly with watch, ear buds and ring making it convenient. Samsung is taking over the market in cell phones , accessories TV ‘s etc .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great ultra device!
on February 11, 2025
Posted by: Mrconsuela
[This review was collected as part of a promotion.] The S25 Ultra is a fantastic phablet, handling demanding mobile tasks with ease. I especially appreciate the seamless actions across apps, making my workflow much smoother. The "Now Brief" feature is great for quickly catching up on news and appointments in the morning. While the Audio Eraser isn't something I use daily, it's a lifesaver for removing background noise from voice recordings. However, I'm disappointed by the removal of Bluetooth from the S-Pen. I frequently used the Air Actions, especially the remote photo capture – a favorite feature of mine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything it promises to beeeee
on February 11, 2025
Posted by: LovelyEm
[This review was collected as part of a promotion.] I absolutely LOVE this phone. And omg the CAMERA and ZOOM QUALITY is EVEEEEERYTHIIIIING. I enjoy the clearing of the screen and the the seamless actions across apps. Overall I'm very happy with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best got even better!
on February 11, 2025
Posted by: Slainte114
[This review was collected as part of a promotion.] I've had thebS25 Ultra for about two weeks now. And I have to say it exceeded my expectations.
I'm one of those that usually turns off features advertised to make your life easier. This time, however, I've left everything on and I'm truly enjoying the experience. Bixby, for example, went from a novelty to a truly helpful assistant. It felt slow and clunky before, but now it is smooth and accurate. The accuracy with which it completes my tasks is amazing. I no longer bother even opening my phone to set reminders, make notes, or get quick answers to questions. Bixby is just there and ready to help.
The Now Brief was a function I thought would be one of those I'd turn off. But it's definitely staying. A quick tap to see what's on my schedule, the weather, and a couple quick headlines is actually perfect. Not cluttered or over bearing. And easily ignored if you chose to. It's perfect really.
The overall performance of the phone is far better than my previous S24Plus. I wasn't expecting much of an increase in smoothness or speed, but it feels like I'm somehow getting twice the operating performance from my previous device. Smooth doesn't even begin to describe it. Seamless action across apps is not only efficient, but pleasant to the eyes. This was always good with the S series, but it's somehow noticeably better.
Battery life was something I expected to suffer. But it's got plenty left at the end of the day!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra #Thebest
on February 11, 2025
Posted by: Travmo
[This review was collected as part of a promotion.] I love my New S25 Ultra it is awesome and amazing!! Upgraded from the S22 Ultra and couldn't be happier!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very good phone works amazing
on February 11, 2025
Posted by: Atony84
[This review was collected as part of a promotion.] I enjoy the way it separates the media for the volume that really helped
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Getting familiar with Samsung Again!
on February 11, 2025
Posted by: Kilowatt911
[This review was collected as part of a promotion.] Had a Pixel Series phone for the last couple of years but a deal on on this phone was to good to pass up. At first, I thought my old phone (Pixel 8 pro) taken better photos but a recent trip, I was able to try it out & I was blown away! Photos was beyond amazing. Had to get familiar with the layout but was able to customize, the phone was lighter & of course, the S-PEN!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on February 11, 2025
Posted by: Beaglie1968
[This review was collected as part of a promotion.] The S25 Ultra is a great upgrade with a new processor optimized for Galaxy cell phones and impressive new features. The Now bar is by far my new favorite feature and keeps me apprised of the coming day activities and allows me to review the day before bed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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